Jaquar Complaints & Reviews

Totally worst product and bad service...

Very poor customer service. Don't buy any of this company's products.
Called so many times and also written mail but all in vain. Worse company and very very poor customer service....

Wall mixer valve, spindle valve to shower is leaking...

Jaquar India was known for its quality and service but from the past few situations have been unbelievable. The customer service division is closing the case without even finding any solution. They're blaming the manufacturing defect on customers and asking to pay for the parts broken (internally). I got a sealed package from the dealer but after opening it, the outer body of the product was fine but internally it was broken... Your customer...

Leakage of water from tap and shower together...

Diverter not working properly ....

This is to highlight the issues we are facing for a service request of a Jaguar tap / mixture installed in our kitchen

We started facing issue with this tap almost a year ago and I have raised three more service requests before this. Earlier every time a technician visit our place and tighten the screw and provide assurance that it will not trouble going forward.

Finally the tap stop working on 25th May 2022,...

Yesterday one technician came from jaguar to repair my kitchen tap as it was leaking. He repaired it but I don't think he changed the part . He only put new washer. Today I got a call from customer care that 2 parts have been changed. Which is incorrect. Please see to this matter. Sharing the contact of the person who called to check if parts were changed or not.. [protected]. Thanks...

Moving shower in opposite direction...

There is choked in taps...

We have raised the service request (Service Call No[protected] o 16th May 22 about the water leakage problem due to defective flush system of the Jaquar Commode. While we have received the acknowledgement of service request with the above service call number, we have not received any response from Jaquar support team/customer care/representative. We have been repeatedly following up for this service request through emails however there is...

Jet spray...

Jet spray handle broken...

Water flowing frequently...

My diverter of jaquar company is not working properly...

I ve been trying to complain regarding Kitchen mixture taps adjacent to sink . Normal plumbers are unable to fix as it is getting loosened frequently. Need only specoal plumbers from jaguar . But online number for complaints given always says executives are busy and unable to file a complaint for more than 3 months. Very poor service from Jaguar. I regret for buying jaguar products...

Wash basin tap is broken...

I had submitted a complaint on 10th May with Jaquar regarding a defected flush system in the new bought toilet set up. The service was not provided within the given timeframe. We called them again today on May 12 and we were assured that the said service would be done within that day itself. Now when I called the customer care regarding the issue not have been solved, I was put on hold for more than 30 minutes and the only response I got...

I am a resident of 12 Manickam Nagar 4th street Noothenjeri Chennai 126
I bought two wall mounting closets 3 years ago and ever since I bought it it is not working every two months I have spent money on replacing the cover plate and some interior parts My experience is very bad Now again it is not working for past 10 days anbd I am unable to contact hotline Repair it at the earliest...

My Jaguar is still under warranty and the backup camera has been out of service since January 2022. The dealer service department has continuously informed me that the problem is the supply chain for parts is slow. I would like the dealer service department to offer improved service and if they cannot get the part to then replace the entire camera unit.

This is also a safety issue that Jaguar should consider.

The...

I am a resident of Rangoli Gardens, Jaipur, 2107 Block 27. On 20 Apr had submitted a complaint from my registered number [protected] for leaking taps. This was nearly two weeks ago. The service pers came next day and went back saying that parts will need change. He never turned up. After two days on 26 Apr again submitted a complaint at toll free No. Again the fellow came and went back saying parts will need change ( name Hemant) . We tried...