Jasper Infotech Private Limited — replacement issue

Earlier i have ordered and meriggiare white shoes of 39e size and the product that was delivered to me was very long. So i have decided to replace it with 38e size. I have already sended an replacement request and the product what was going to be replaced is recieved from me 6 day ago but till now it is not delivered to me. And here is no more information about replacement of my product.
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    Gurgaon Vulcanqc Vulcan Express, Khasra No. 26//13
    India
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