[Resolved] Jeevansathi Internet Services — Fake profile and I'll mannered customer service

[Resolved] Jeevansathi Internet Services — Fake profile and I'll mannered customer service

S Srishtie Dixit

Someone has created a fake profile for me with user id: XYWY4855 I called on your head office number and spoke to Mayank. I informed him the same and he immediately respond in a ridiculous tone "have you made a fake profile for yourself?" When I said this is not funny, he tried to teach me manners n that I should know how to talk? First of all he tried to ridicule and then he's teaching me manners. Then I told him, I'm talking to you properly but you are busy making a joke out of my situation and I need you to help me but he clearly denied to help . Wow! I thought you train your people to HELP. Either way I'd request to email me (as it's not safe to leave number here). Kindly verify my details with this profile and then I'd like to request deletion of the profile. Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Jeevansathi Internet Services customer support has been notified about the posted complaint. Verified Support Jun 19, 2020 Jeevansathi Internet Services Customer Care's response Dear Member, We regret the inconvenience caused to you.We would like to inform you that the profile reported by you has already been deleted from our Quality Assurance team. Moreover, this member is not allowed to register herself on Jeevansathi portal going forward. We appreciate that you have reported this profile to us to make Jeevansathi a safer and secure platform to search the life partner. However for any further quires we request you to reach out on our email address i.e. [protected]@jeevansathi.com. Thanks and Regards, Jeevansathi Support Team
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