Jeevansathi Internet Services — Paid and verified profile deleted without any reason

Jeevansathi Internet Services — Paid and verified profile deleted without any reason

C Chiggi29 from Noida, Uttar Pradesh Jan 4, 2022 Jan 10, 2022 This thread was updated on Jan 10, 2022

I had created an account on jeevansathi a couple of months back. Initially I was using the free app but later I purchased a plan. Today on 3 january 2022, I was logged out automatically and when I tried to loging using the credentials, I was told there is no account registered with my email. I did not receive any notifications from JS, nor any report. Neither did I violate any rules. My account has been deleted for no apparent reason and seems like someone accidentally deleted my account. I was actually genuinely liking the application however I have now lost all hope with it. The call centre number doesn't work. Hoping for an email response by jeevansathi.com Was this information helpful? No (0) Yes (1)
Jeevansathi Internet Services customer support has been notified about the posted complaint. Verified Support Jan 06, 2022 Jeevansathi Internet Services Customer Care's response Dear Member, Greetings from Jeevansathi Kindly share your profile ID to check the details and assist you, else you can also contact us on[protected] from your registered phone number or drop us the email on [protected]@jeevansathi.com from your registered email ID to check the details. Regards, Jeevansathi Support Team Jan 10, 2022 Updated by Chiggi29 Hello My profile ID is WYVV0677. My profile was deleted because someone else was using my pictures and information. The verification email sent to me got ignored because I dont check emails from jeevansathi as I was only using the jeevansathi app. I have already sent an email to [protected]@jeevansathi.com, they said they have forwarded my case to (Jeevansathi quality assurance team), however there has been no follow up and my profile still remains deleted. I feel so cheated by someone who made a fake profile and also by jeevansathi for deleting my profile without any clarification or information. I have provided my proof of education, companh ID and passport to jeevanasathi in email. Please expedite the process to recover my account. Besides my phone number for calling, too has been banned by jeevansathi customer care so I cannot even call them to discuss the matter and resolve it.
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Chiggi29

from Noida, Uttar Pradesh

Jan 10, 2022

Hello My profile ID is WYVV0677. My profile was deleted because someone else was using my pictures and information. The verification email sent to me got ignored because I dont check emails from jeevansathi as I was only using the jeevansathi app. I have already sent an email to [protected]@jeevansathi.com, they said they have forwarded my case to (Jeevansathi quality assurance team), however there has been no follow up and my profile still remains deleted. I feel so cheated by someone who made a fake profile and also by jeevansathi for deleting my profile without any clarification or information. I have provided my proof of education, companh ID and passport to jeevanasathi in email. Please expedite the process to recover my account. Besides my phone number for calling, too has been banned by jeevansathi customer care so I cannot even call them to discuss the matter and resolve it.