[Resolved]  Jegatheeshmeena Hairoil — Unfair Deduction in Refund for Returned Order Request for Full Refund

I placed an online order worth ₹649, but the delivery failed due to a "No Service" issue from the company's side. The company then asked me to reorder with an extra charge of ₹70, which I refused. I canceled the order and requested a refund. However, they refunded only ₹579, deducting ₹70 without proper justification.

This deduction is unfair since the issue was caused by them, not me. I have contacted their customer support, but they refused to refund the full amount. I request a complete refund of ₹649 and action against such unfair charges.
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Mar 1, 2025
Complaint marked as Resolved 
It is not resolved
Mar 01, 2025
Updated by Priya@0805
My complaint is not resolved by the company
 
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    Jegatheeshmeena Hairoil
    India
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