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Jiomart Complaints & Reviews

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Last updated Apr 19, 2024
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Jiomart reviews & complaints page 12

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P
prithvi17
Jan 27, 2023
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Delay in delivery of my iphone 14 plus

I have ordered my phone on 21st of january and they still havent delivered it despite the delivery date being 23rd of january. Everyday the delivery date keeps changing by a day, the delivery service is extremely poor and i have received no message from the company claiming responsibility for such a long delay...
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I Dear Team,

I have ordered 2 product from jio mart on 24th December 2022. I have received both different product as per specifications and also that product's seal was opened so I have raised immediately return. I have provided all screenshots to cs support team and cshead support team over a mail. I have taken multiple follow up with team during this 1 month of period and after a month they have closed complaint without...
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J
Jena Banabasi
from Burla, Odisha
Jan 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery date

I have ordered a electronic device and they keep extending the delivery date.Their customer service also unable to track the device.i need my delivery today....
+1 photos
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J
Jena Banabasi
from Burla, Odisha
Jan 27, 2023
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Product delivery date is keep extending

I have ordered an electronic device on 22nd Jan which is showing that it will deliver by 27 .
But now the delivery date is keep extending.why u show the date i[censored] cannot deliver.i need my order by today.jiomart comes under reliance retail and this is how they deliver orders....
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R
rameesh agarwal
Jan 25, 2023
Feb 1, 2023
This thread was updated on Feb 1, 2023
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Complaint against JioMart Email ID [email protected] GRIEVANCE Subject After Shave Lotion bottle found half empty. No response.

Complaint against
JioMart
Email ID
[protected]@jiomart.com

GRIEVANCE

Subject
Complaint against
JioMart
Email ID
[protected]@jiomart.com

GRIEVANCE

Subject
After Shave Lotion bottle found half empty.
No response from the seller.
Order ID[protected]A

An after shave lotion bottle of Wild Stone was purchased online...
+1 photos
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I've ordered an iPhone 14 on 15th jan 2023 and the delivery date was 18th jan 2023. The delivery date is changing daily to tomorrow. I'm contacting daily to the customer care team of jiomart and they are not able to solve my issue and just keep on telling that it will be resolved very soon. I've even filed a complaint and there is no response even after 5 days. The customer care does not even know anything and they just keep on telling that...
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Z
zafferghouse
from Bengaluru, Karnataka
Jan 24, 2023
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Delivery delay and No information on delivery partner

Address:Bangalore, Karnataka

I ordered a macbook on 20th Jan and the delivery date was 22nd Jan. I didn't receive the order on that day and the delivery date was changed to 23rd Jan. On 23rd Jan, the delivery date was changed to 24thJan. On 24th Jan 12Am, the delivery date is again changed to 25th Jan. Calling customer care is of no use. they respond in a standard manner. They don't even give you delivery partner details. Never expected this from Jio....
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K
Kiran Chandra Kantha
Jan 12, 2023
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Iphone missing from jiomart package

Address:RELIANCE RETAIL LIMITED Bidalur Village thyamangondlu Hobli Nelamangala Taluk BANGALORE-562123
Website:jiomart.com

I have order iphone 12 128gb blue mobile through jio mart app on 22nd dec 2022, the order was delivered on 25th, when i opened the package the box was opened and strip wraps box cover opened, mobile was missing inside the box and only cable and some paper works was there, on the same day i have raised a request for return even they are not doing that also, i have made more than 50 calls to customer care of jiomart, there is no proper solution...
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S
selesh20
from Kochi, Kerala
Jan 11, 2023
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Delayed Delivery by Jio Mart

Address:Seliesh, Thiruvaniyoor, Ernakulam, Kerala

I ha be ordered Mamolac baby formula milk in Jio Mart on Jan 02, 2023. The app is showing expected delivery as on 10 Jan 2023. But till now it is not delivered and not updated why it is not delivered...
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R
rameesh agarwal
Jan 11, 2023
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Rotten apple supplied. No response to our grievance.

Complaint against
JIOMART
Online shopping centre
Mumbai

Subject
Rotten apples supplied by JioMart

Order details and snapshot of rotten apples
attached herewith as PDF file.

GRIEVANCE

1. We have purchased apples from JioMart as per the order details atal Bihari with.
2. Regretfully when we cut apple, we found them rotten inside.
3....
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First I booked an order and paid payment as attached and when I questioned for being delayed after the due date given by Jio Mart then your staff cancelled this order and returned this money in my credit card for which I already paid this amount and now as it is standing in my credit card as a copy enclosed.

Please take necessary action because this is totally harassment to me and solid action has to be taken so that in future...
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S
Suman Kakkirala
from Delhi, Delhi
Jan 9, 2023
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Expired products selling

Recently I purchased Karachi mysorepak fromreleince smart point they are selling fungus infected products at discounted prices...
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R
Ravidatt
Jan 7, 2023
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Refund request

Address:A902, rudra sangam apartment nh2 andawa Allahabad 211019

Hi team,
I have ordered 1kg kaju from jio Mart it's worst material, i have already complain at jio Mart portal but no any response....
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D
Dileep169
Jan 6, 2023
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Related product

I have lost amount in jiomart reliance shopping...
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Team
I got damaged product from jio mart for which we returnes and got refund in wallet instead of bank.
But now when i try to login jiomart app to use the balance it shows invalid otp whereas i am able to login from different no.
How do i use my wallet money if i am unable to.login.
How can Jiomart cheat people like this. Being a reliance owned company, behavious is so cheap. I raised complain many times but o...
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P
Poornimapraveen
from Thiruvananthapuram, Kerala
Jan 4, 2023
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Refund Not Received

Address:Jio Mart
Website:Jiomart.com

I ordered a Samsung M13 mobile[protected]A )worth Rs.13999/- and it got returned on 24th December due to technical issue. I haven’t received the refund as of now. I called the customer care many times but no response from their side.They were saying within 7 days you will receive the refund. In the same period of time I got a refund of Rs.180 for other item that got returned.I didn't received any messages also showing any initiation...
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V
vrindajangam
from Hyderabad, Telangana
Jan 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of shoe which was not delivered

Address:Jiomart india
Website:Jiomart

I had ordered two pairs of shoesout of which only one pair was delivered and payment was taken for two pairs i came to know this after the payment was done and contacted the customer care and mailed the same but no response i had returned the order and the delivary boy is asking for the 2nd pair of shoes which was not delivered and raised the query again and one month passed no response not yet received my money nor the shoez...
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R
RohitMore2154
from Navi Mumbai, Maharashtra
Jan 3, 2023
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Jiomart Delayed order

I placed an order on 24th Dec of Smartphone (OnePlus 9) worth Rs.33, 999, the estimated delivery date was 29th December. When I checked their app on 29th Dec. the delivery date changed to 30th December, again when I checked on 30th Dec delivery date changed to 31st Dec, again when I checked on 31st Dec delivery date changed to 2nd Jan, and again when I checked on 2nd Jan delivery date changed to 3rdJan, and today 3rdJan it is showing delvery...
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K
Kamakshi Vangaveti
from Malkajgiri, Telangana
Jan 2, 2023
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Return not picked and not refunded

I placed a return request of this product on 30 Nov, but the product has not been picked up. The usual return pick up time is 5-7 days. Multiple calls and messages to customer support done but if no use.Pathetic customer care and resolution....
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S
Subhadeep Porel
from Kolkata, West Bengal
Jan 2, 2023
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Damaged product received, return pickup refused by courier

Sir/Ma'am
I had ordered a kitchen item on 23/12/2022 and the product was delivered in damaged condition. I initiated a return for the same but the return was refused by the courier. The details are mentioned below.

Order date: 23/12/2022
Order number:[protected]A
Shipment Number:[protected]J
Item name: Joyo Fresia Container 5 Pcs Set (1, 2, 3, 4, 5) TR PL Shrink+Multi Color Lidbr...
+2 photos
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