Jiomart Complaints & Reviews

The Day before yesterday I placed an order and that was cancelled by jiomart due to short delivery and the payment was made in two parts first through pay with rewards Rs.11 and rest through Paytm
Paytm amount was refunded but pay with rewards Rs.11 was not refunded

I was ordered items against order ID[protected]A dated 01/04/2022 and same was not delivered & status shown as returned on 07/04/2022. Later I request for refund and customer care representative taken complaint no [protected] & [protected], followed up regularly, sent mail to [protected]@jiomart.com but till today I have not received the refund. Please help us to take resolution for the issue legally.
Attached screenshot of order for reference.

Thanks & Regards,
Swetha Manjunatha

Sir/Mam
I ordered a Ac on 5May-2022.From Jio Mart Digital Application .when I ordered this product then show me on 15 May delivery date, But today 20May I didn't Get My Product .Its a Harassment for Prepaid order 15 days over it not will be delivered.
Also Everyday show a new date for delivery.
So Please Deliver this order Otherwise Refund my money Back.
I tried to call customer Call portal They ignoring me.it Cross the limit I didn't want this worst service .

I purchased a fire TV stick device worth of Rs. 2499 from jio mart from my registered mobile no ([protected]) Order No:[protected]A Invoice No:[protected].
Product Delivered on[protected] at 8:39 P.M.
Product is return because it is not compatible with tv. system respond of it quit slow than other tv stick I used before this and also system also different from previous one so my parents are not comfortable with this system so after on day use I kept product with all box and with all accessories as it is.
I requested for return on[protected] which is before return policy of ( 7 days).But yet my device not pickup-ed and refund not initiated.

i have raise one complain on customer care complain no:[protected].
i talked with customer care service executive many times but every time he/she request for solution to be done within 24 to 48 hours.i have call recording of last two conversation.

Hi Sir/Madam,

I have registered a complaint with Jio Mart for one of the electric kettle purchased being faulty. This was reported within 2 days of purchase over the on their Customer service number. Several calls made to them, everyone promised the kettle will br picked up and thereafter will ket a refund, but it didn't happen.

Finally I thought an email complaint would resolve things quickly, so I draft an email to them about the issue. Sent several follow up emails, but promises made by jio Mart on email haven't completed as yet. It has been around 5 months now, no one has picked up the faulty kettle and no refund received.

Cost of electric kettle Rs 549

Jiomart did cheating with me I ordered a washing machine 17990 rs no product sent no refund placed no one is helping from customer service center

I had put an prepaid order (Order number[protected]W, date 7 May 2022) on Jiomart website. The order got partially delivered and I was told that I will get refund for not delivered items.

Expected refund was for 2 bags of India Gate Feast Rozzana Basmati Rice 5 kg Quantity (415*2 = Rs830). However I only got refund only for 1 bag (Rs 415). 1 bag refund (Rs 415) is still pending. Even after numerous follow-ups with customer care teams I am unable to get refund for 2nd bag. Kindly help resolve.

Jiomart cheated me 17990 prepaid order for hisense washing machine arrival on 11 th may
From 12 may they are just playing a game of 48 hrs resolution n scamming me
But no one is helping out
And when I said I want my refund they hang up the call
Now relaince is cheating people
This is how billions of money are made by scamming middle class families
N not refunding their money n not giving the product
No resolution no response for refund
I'll file a legal complaint on jiomart if I don't get my hard earned money back

I purchased a fire TV stick device worth of Rs. 2499 from jio mart from my registered mobile no ([protected]) Order No:[protected]A Invoice No:[protected].
Product Delivered on[protected] at 8:39 P.M.
I request for return on[protected] which is before return policy of ( 7 days).But yet my device not pickup-ed and refund not initiated.
i have raise one complain on customer care complain no:[protected].
i talked with customer care service executive many times but every time he/she request for solution to be done within 24 to 48 hours.i have call recording of last two conversation.

17990 rs washing machine is still not delivered delaying since 11 may
Everyday a new date arrives but no body is sending the product or refunding my money

Jiomart cheated me 17990 prepaid order for hisense washing machine arrival on 11 th may
From 12 may they are just playing a game of 48 hrs resolution n scamming me
But no one is helping out
And when I said I want my refund they hang up the call
Now relaince is cheating people
This is how billions of money are made by scamming middle class families
N not refunding their money n not giving the product
No resolution no response for refund
I'll file a legal complaint on jiomart if I don't get my hard earned money back

I ordered hisense washing machine on 8 th may it was about to arrive on 11 th may
No one from customer service center is resolving my problem
Product is not delivered yet and they are not giving me refund also
I am calling them from so many days everyday they give a new date to deliver the product
But they are not sending my product n no one is solving my problem they are not even giving me refund money
M have been cheated from Bharuch Gujarat jiomart branch they are cheaters help me to get my money back

I ordered hisense washing machine on 8 of may everyday they delay the delivery when I said to cancel the order and give me my refund money they say they will send product in 48 hrs now it has been a limit of patience no one is helping out for returning money nor sending the washing machine

Hello SIR,

Here I would like to inform you that I ordered a few items on 30th April 2022 but after 10 days I did not get an order till now. Lots of time i talk and complain to customer care and raise complaints in jio mart portal also. Lots of customer guys said " hum thode aayege aap ke ghar delivery karne " I know they will not come to my home for delivery. The last few days it's showing my order shipped but still not delivered. Daily delivery date is expanding one day now showing 11th may.

If you can help me, I will be highly obliged.

Regards

I had ordered mango which was delivered on 1st May 2022, order no[protected]A, i had logged in by No [protected].
Jiomart refunded the amount to no [protected], whcih i was holding 1.5 years back and had surreneded 1.5 years back.
Further Jiomart customer service is constantly repeating that since i have raised the complaint from [protected] hence they have refunded to the said no.
I dont have the no in my possession, there is no way i can login by that no.
Please help to resolve the issue

In 2021 Jiomart introduced a feature called cashback where they give some percentage of our order value back in the form of cashback, Things started becoming fishy when they were showing me products to order and after i ordered it then they removed it from my order while processing it and returned that refund amount in form of cashback instead of returning it into jiowallet which is also integrated inside Jiomart since its launch, i thought maybe it is possible because the data on their website isn't update realtime so items can go out of stock after i placed order since they take items from their Reliance fresh outlets, but it didn't happened once it kept on repeating, i ordered 30 to 40 items and out of that 10 to 15 items were regularly being removed when it was time to ship my order, and they continued to refund non deliverable items money in cashback, Not in my paytm account which was the payment method i used nor they let me deduct the amount from cash when same thing happened in cash of delivery orders, so now the situation was i was paying full amount online and full cash in real life while i was getting less products and i was couldn't do anything about it because i was getting remaining amount in cashback so my money was safe in that bank sort of feature. Now what happened is they removed cashback feature and i had around 430 rupees out of which 400 was my real money which i paid fully in cash and online but got refund in jiomart not in paytm, I sent email to jiomart reps about it and they are now telling lie that it was just a maha cashback offer when in reality it was a feature, If it was a offer then why no customer was ever shown date of its removal at all times? The only way to withdraw cashback balance was to use it as discount on my next order but they kept on removing items and refunding the same discounted value back into cashback. This is unethical business practice where a person money is forcefully being stored on their cashback feature and then they suddenly removed it at their own wish with no transparency at all.

I have ordered AC from Jiomart on 30thApril2022 and paid fully through GPAY of 28990 rs.. AC unit was supposed to be delivered on 02May2022. From 02May2022 everyday the delivery date is getting changed to next day. I have raised complaint, complaint number [protected] on 04May2022, they told within 48hrs they will rectify and till now more than thrice 48hours over and no resolution till now.. Now having second thoughts that am i scammed in the name of Jiomart by Reliance. Please help me resolve this issue.

All chocolate are melt and provide near expire 14 in days company gave 8 month of expiry but me got left 14 days of expiry how can I use in 14 days

Today, i purchased goods from JioMart worth ₹1125. I was charged 28/- for the cotton carry bags (even though i used only one!). Charging for carry bags is unethical and illegal as per the decision of Consumer courts against Bata. I hope that you would take this seriously, refund money back and make the necessary changes before a PIL is filed..

Im ordering grocery in 24thApril but the amount was deducted twice. I called customer care so many times but they didnt respond the issue. It shows amount was pending only .