Jiomart Complaints & Reviews

Dear Team,
I placed a order on 27th March 2022 using Jio mart aap. But I didn't get my order till today. For checking the status meanwhile I was calling to customer care center since from the 1st week of April 2022 so the agent told me I had registered your complain you will get a call back with 28-48 hours but I didn't get any call back or sms from their side. Even I didn't get any call for delivery attempt for this order. Suddenly on 15th April 2022 they automatically cancel the order with giving any notifications either in call or sms or without any description why the order was cancelled.
On the day when I placed the order after few days the product priced hiked by 2 times of it's original price.
So today again I call to customer service center to know the status so they told me they can give the reason why the product is cancelled and I have the only option to reorder the same product on the revised price.
Meanwhile from 1st April to today I call them multiple times but they told me to wait because your case is escalated by us and we will provide you the better solution.
Kindly look into this matter otherwise on the name of Reliance they can play with the customer. My sincerely request to you kindly stop such kind of fraud even it's a big brand or small brand. I hope you and your team will provide me the better solution.
Below are the additional details related to this product:
Supply State GSTIN: 10AABCR1718E1Z4
Customer Id: 76597535
Order Id :[protected]A
Shipment Id :[protected]A-01
Product Name: BPL 500W Centrifugal Juicer with Wide Fruit Inlet Tray, 2 Speeds & Pulse function, Easy to Clean, 2

Regards,
Sudhir Sharma
Senior Software Engineer
Wipro Technologies

Dear Team,
I placed a order on 27th March 2022 using Jio mart aap. But I didn't get my order till today. For checking the status meanwhile I was calling to customer care center since from the 1st week of April 2022 so the agent told me I had registered your complain you will get a call back with 28-48 hours but I didn't get any call back or sms from their side. Even I didn't get any call for delivery attempt for this order. Suddenly...

Sona masoori rice 25kg very poor quality rice received and jiomart is not accepting return request. If I raise a ticket then jiomart team is just ignoring my ticket

We order products from Jiomart and most of the times the product quality supplied to us very bad quality. There app is also not working most of the time. I order biscuits and broken, bad smell products was supplied to us and now they are refusing to replace the item. I tried to make the complain through the app, but it was not working. Then after trying 4 day, I make a complain through twitter. But no action has been taken. Now they are telling that it is almost 10 days over, we will not replace it. This is a food products and they are selling us bad quality, products and refuse to replace it

I have returned 3 products and Jiomart is not giving my refund.

Complaint numbers are :
[protected]
[protected]

I have even written emails to cshead, still no refund. Entire team is sleeping since 100 days.

I purchased a Maharaja hand-blender from Jiomart (Order ID[protected]A) and raised a return request on 31st January since the product wasn't working. After multiple follow-ups the product was picked up on 18th February 2022. I have written 30+ emails to the Jiomart support team, have called their helpdesk 15+ times and the refund is yet to be processed. Their customer care people are either indifferent or useless.

I ordered a product on 27th of March 2022 today date 10th April still it is showing as out for delivery. I contacted with jio support through phone calls and in twitter too. They keep on says we take this complaint as priority and there is no option for cancel and they are not refunding money.

Expiry Date and Damage food product delivered

Order not delivered, but it's showing delivered status. It's a prepaid order.

I have placed an order with order ID[protected]A on 3rd April, 2022. It was supposed to get delivered on 5th April, 2022. However, it is not delivered till date. Moreover, they have started changing delivery date daily on their portal. Customer care is very pathetic. First they told it will get delivered maximum by 6th April 9PM. Now they say wait for 48 hours since we have now logged your complaint.

I have ordered a toster from jiomart application on 15 march 2022 and it was delivered by 19 march 2022. As i have got a damaged product so i requested for return on jiomart application. As per rules pf jiomart this damage product pick up must be done in 7 days but today 6 apr 2022 and no pickup is done by courier partner and no refund process is initiated.

My order details
Order no.[protected]A
Invoice no. Y[protected]

Hello, Respected Sir/Madam,
Myself Pratik Lalan,
I placed an order on 30th March 2022 on jiomart app, order Id is[protected]A. Shipment id:[protected]A-01. The initial date of delivery was on 3rd April but till date it has not been delivered and everytime while contacting customer care, false statements are been given to me by saying be rest assured the order will get delivered by end of the day, no correct information...

Order date 9 feb, have to be delivered on 13 feb, not delivered, on 18 march cancelled my order not refunded my even now just keep extending every time by replying their templates as reply.

I ordered a product from jio mart 23 January 2022 and today is 04 of April 2022.my product is not delivered yet. When I call them they give time of 48 hr every time and even not canceling my product. Please help
Order id:[protected]A

Dear jio mart,

I have purchased my grocery items from JIOMART but not received the product but in app it was shown prpduct delivered. Infact i have received one delivery code from jiomart but i didn't share to any one still it was showing delivered. I want to refund my money.

Regards

Shubhankar Mahapatra
Mob [protected]

Ordered handi with cover but recieved plastic plates instead. Raised complaint but not responding.. called their customers care multiple times but they are also not responding and keep saying to wait.

Order no[protected]A

I am not able to login and getting invalid otp error
Called multiple times into support team but no answer
Sent multiple email to jiomart but not reply
I am not able to login and I have wallet balance in there as well but not getting any update from jiomart

My order has not been delivered after passing of delivery date
Order Details
Name
Ranjan Pradhan
Order Number
[protected]W
Shipment Number
[protected]J
Order Date
21 March 2022
Product Total
Rs.67.00
Invoice Number
JS6KCZSYKBA01227
Invoice Amount
Rs.67.00
Payment Mode
PREPAID

The order delivered has smashed and delivered in such a way that cant be used anymore and straight into wastage.

I got into loss and whn contacted customer care..its really so bad

mobile - [protected]

Order Number
[protected]W
Shipment Number
[protected]J
The order was expected to be delivered on March 23.

Order Number
[protected]W
Shipment Number
[protected]J
The order was expected to be delivered on March 26.
(Both orders are prepaid)

Complained many times; They just reply with some illogical copy-paste message.
They are not at all concerned about customers.

Already once those people have cheated me on Ticket No:[protected].
(delivered wrong products, no proper response, and ticket is closed)

They are just making a mockery of my complaints?
Highly highly annoying and irritating service.