Jiomart Complaints & Reviews

Order date 9 feb, have to be delivered on 13 feb, not delivered, on 18 march cancelled my order not refunded my even now just keep extending every time by replying their templates as reply.

I ordered a product from jio mart 23 January 2022 and today is 04 of April 2022.my product is not delivered yet. When I call them they give time of 48 hr every time and even not canceling my product. Please help
Order id:[protected]A

Dear jio mart,

I have purchased my grocery items from JIOMART but not received the product but in app it was shown prpduct delivered. Infact i have received one delivery code from jiomart but i didn't share to any one still it was showing delivered. I want to refund my money.

Regards

Shubhankar Mahapatra
Mob [protected]

Ordered handi with cover but recieved plastic plates instead. Raised complaint but not responding.. called their customers care multiple times but they are also not responding and keep saying to wait.

Order no[protected]A

I am not able to login and getting invalid otp error
Called multiple times into support team but no answer
Sent multiple email to jiomart but not reply
I am not able to login and I have wallet balance in there as well but not getting any update from jiomart

My order has not been delivered after passing of delivery date
Order Details
Name
Ranjan Pradhan
Order Number
[protected]W
Shipment Number
[protected]J
Order Date
21 March 2022
Product Total
Rs.67.00
Invoice Number
JS6KCZSYKBA01227
Invoice Amount
Rs.67.00
Payment Mode
PREPAID

The order delivered has smashed and delivered in such a way that cant be used anymore and straight into wastage.

I got into loss and whn contacted customer care..its really so bad

mobile - [protected]

Order Number
[protected]W
Shipment Number
[protected]J
The order was expected to be delivered on March 23.

Order Number
[protected]W
Shipment Number
[protected]J
The order was expected to be delivered on March 26.
(Both orders are prepaid)

Complained many times; They just reply with some illogical copy-paste message.
They are not at all concerned about customers.

Already once those people have cheated me on Ticket No:[protected].
(delivered wrong products, no proper response, and ticket is closed)

They are just making a mockery of my complaints?
Highly highly annoying and irritating service.

Sir iam pdamodararao, have placed a jiomart order through paytm Wallet on[protected] order[protected]A for Rs 978.40, , but the order isn't updated nor informing any updates, pl help me toget the refund

I received product which is broken from inside.. No response from jio mart side..

I have ordered few items from jio mart on 15-March-2022, I received it on next day then I found that out of those items 2 items were damaged or in poor condition so I registered a complaint after discussing issue with the customer care executive, they promised to get my refund in JIO wallet with in next 3 business days, but this is still not credited. I am regularly checking with the customer care to get it resolved but every time they said that they have highlighted the issue and it will be resolved in next 24 hours but it did not resolve, they are just wasting the time and I said them to file the case in consumer portal, they are really not worried about it. I have been so much frustrated, I am sharing the order details below. Please look into this issue.

Order#:[protected]A
Mob No: [protected]

I had ordered Good life sugar 1 kg (2 Nos. from Jiomart and out of the 2 I received 1 in damaged/open condition. I complained regarding same to Jiomart several times but I haven't received any resolution

I am meenakshi Athale, Jio mart customer . My mobile number is [protected]. Purchase monthly groceries from Jio mart . Today i have received call from [protected], [protected], Jio mart whatsapp no.[protected] that you have selected member for in jio mart sales promotion team for our gift offer by ordering grocery shopping of rs.5000/- . so prepare list and send us screenshot of your cart ordering 5000/- After this you will be eligible for gift of any one from following .
sony brivia tv, laptop, 2 ton LG AC, refrigerator. so i showed my cart, ordering 5000 /- and shared a screenshot. They said to make payment of rs.5000 from google pay or internet banking. do not pay through credit card . I have made payment of Rs.5000 through google pay . Then they said you need to pay GST amount of Sony bravia as there is some GST issue in the invoice . you will get a refund from Jio mart . I have paid 9999.09 toward the GST amount .

Find attached all the screenshots .

Sir, you are requested to look into the matter and please arrange to provide my refund of 5622 and 9999.09 payment .

I have placed order in jiomart application on[protected], initially the order delivery date was showing[protected], but it was not delivered. since then the delivery date keeps on changing to next day. I have called the customer care, but no response from their end, I have sent a complaint request to their email, but no response from them, every time they raise a new ticket number, but no solution from them. totally I have sent 19 emails, every time the same reply from them.i have attached both screenshots for your reference.

On 4th march i order Reconnect trimmer from jio mart app

now they are not able to deliver the product also not canceling my order they are just extending delivery date

Many times i called on helpline number but did not get any help

now i will never use jiomart and i will suggest indian peoples to stay away like this fraud companies like jiomart.

Hello,

I have raised a complaint number: [protected] in Jio mart for a missed product (Kelvinator kettle) of my prepaid order.
Order number :[protected]A
ShipmentID#[protected]A-02
DeliveryNo# [protected]

It's already been 2 months, and I didn't get my product delivered. No proper response from Jiomart customer care.

I'm still waiting for the product.

Thanks,
Shanmuga Priya

I order peanut butter from jio mart but i still didn't receive the order its been like more than 2 WEEKS i ordered it on 14 th march and today is 28 th MY order number is[protected]M

I had Placed the Order, They are not Delivering the Product or Not returning Amount.
Every Time, They are telling 48 Hours, After 48 hour also they will tell 48 Hours, Almost 15 days completed after Delivery date.
I told I don't want the Product, Return money back. they are not returning money back.

There is no Proper Response for Costumer care Executive

Firstly they delivered a damaged product after returning they did not given my money back of refund of ₹500 its been 2 month

I have order something
Ita totally cost me around 700
After paying and placing the order.. Its showed that my order is declined.

Please refund my money. Please jiomart.