Jiomart Complaints & Reviews

On January 14th 2022. I had ordered D' Nature Dry Fruits Combo online with JIO MART. The assured delivery date was on 26th Feb. Till date, I haven't received this product. I have been following with JIO customer care team no one is bother to help me out they say only sorry you will receive the product very soon. I was down with covid, That's the reason we ordered through Jiomart. These people are pathetic. I have never seen such kind of customer...

I ordered a bio herb (Tracking ID: [protected]) for my friend on Jan 27th.
Order No :[protected]A.
SHIPMENT No.[protected]J
ORDER DATE 27 JAN 22.
PREPAID. Item ordered from userid linked [protected]@ Gmail.com.
At that order time the item will be delivered on 2 days message shown. But the other 2 items delivered on the scheduled time. This items only still showing will be delivered on 4 th feb....

On January 23rd 2022 I had ordered Baby diapers online with JIO MART till date I have not received this product, I have been following with Jio customer care team no one is bother to help me out they say only sorry you will receive the product very soon it has been shipped by the 3rd party & you will receive it very soon, These people are pathetic I have never seen such kind of customer service in my life, im very frustated & they are humiliating...

My name is Venu Gollapally

I ordered a product on JioMart on January 22, 2022

Still it is not delivered. I paid money already.

Customer service not responding properly.

They are not even cancelling my order and refunding my money back.

Please do needful.

I am providing order details

Order number:[protected]A

Shipment...

My order was delivered on 30th Jan 2022 and it had a damaged product and MULTIPLE missing items for which I am registering complaints since 31st Jan 2022 till date. I have also mailed them thrice regarding the same and have registered more than 10 complaints for the same. A few of the complaint numbers are [protected], [protected], [protected], [protected]. I have also issued many reminders for my complaints but I have NOT received A SINGLE CALL...

Ordered 32inch Karbonn LED smart TV in Jio mart
on December 21 2021, also paid payment but still i did not get
TV,
Order id : FY61C1854E013BE16058
Amount : 10990.1...

Sir,
I want to state that I had to get a refund of Rs 35 from jiomart for the missing item in my order delivered on 13 jan 2022. SInce that day I have not recieved my refund. Inspite of several complaints to jiomart customer care my issue is unresolved till date. I am sending them emails and calling them since last one month and everytime I am asked to wait for next 7 days. I am given fake assurances that cashback has been alloted...

Jio mart has been cancelled my order three times than i have done 4th order placed (Item-Oil 15Kg) but still recently msg given its item is not available.

Which is not acceptable because it's fraud with me.

Why jio mart take order if item is not available.

After received msg o[censored]navailable of item i checked it's available.

Total Compansation of required from jio mart 2000/- Rs...

Dear Head of jio mart,

Please note that I had raised the complaint on the same day of delivery of the products. That is on the 27th January 2022.

Some one from your team contacted me on the next day itself and assured me that they will send the replacement products.

But to my surprise I found that the complaint number was removed from the complaint log and no one came with the replacement products.br...

I ordered a pack of briefs from Jiomart on 2nd Feb but it was delivered with the wrong model and size. I ordered "M" size briefs and They delivered "S' size. Also both the brief models are different.

As per their return policy, briefs can't be returned and I cannot use smaller sizes.

This is a waste of my money as I got the wrong product because of jiomart mistake and they are not returning/ refunding this product....

I ordered in JIOMART on dated 12th January, 2022 for Nirlon super sober stainless steel double walled insulated cup 200ml(2pcs)x3 (Order No.[protected]A) and paid the amount for `1062/- through Paytm Wallet. Dated 17th January, 2022, I received the order in the morning one packed and one invoice receipt total no. of 6 stainless steel cup shipment No.[protected] J. In the evening same day I requested of return the above order....

Hello sir, there is a one missing item in my order. The product name is dabur hommade kalonji tama chutney kindly look in the matter please.

Order I'd:[protected]A

Shipment I'd:[protected]A-01...

I have received the walnuts bad in taste and infected with fungus. The order was received on 29 January, 2022 and request to replace the product was made on 31 January, 2022 on JioMart app. As per the company policy I waited for 48 hours for the resolution. After that I called the customer care to enquire about the matter on Feb 4 and I was told the issue has been put in the prioritized list. To my surprise, the unresolved complaint was removed...

Yesterday we ordered some items from jiomart online store. During payment process, my amount got debited from bank account but the order status is 'declined'. How long should I wait to see the refund amount in my account?
Order no. is[protected]A....

Not received the pre-paid ordered item from JioMart and no refund nor proper response....

I have ordered a kelvinator electric kettle on jiomart app on 22.1.2022, the same was delivered on 25.1.2022, but the product was damaged. after that i contacted customer care of jiomart so many times through email and toll free number, but every time they replied that kindly allow some more time for satisfactory resolution. till today they neither replace the damaged product nor get back and refunded the amount for the same. order id is...

I Raise 2 complaint true Jio mart Registered Email id, 1 complaint I raise 29th jan 2022 and 2 complaint I raise 30th jan 2022. Still I didn't get any update. When I call customers Care executive they told can i put your call 30sec and they disconnected my call this things jio Employees doing with customers.
I attached both complaint Screen shot....

Dear Sir,
I placed my order on 26th Jan, 2022.
Following details noted from the JioMart App about my order status
Order No :[protected]A
Shipment No :[protected]J
Order Date : 26 January, 2022.
Order Status: Arriving By 1 Feb

Please note that JioMart App is still showing ( even today on 10th Feb, 2022) order to be delivered by 1st Feb, 2022.
I requested JioMart...

Recieved incorrect product: 3 Pasta's for Order Number: [protected]l7746A-01

I have incorrect product which is not required 3 yipee masala pasta, for which I have raised ticket: #[protected] ordered from mobile number: [protected]. Having order number:[protected]l7746A-01

Attaching picture of yipee masala pasta recieved for your reference.

Request you to kindly arrange pickup and refund my...

I was placed order on 25th Jan and from 28the January order status showing "Out For Delivery" but still not received.

I have raised complaint on App as well as email more than 7th time. but still not get any resolve. every time getting reply "Sorry" else nothing.

[protected]A

I have also request to cancel my order and refund my money but they not agree. now its very frustrating for me and...