Jiomart Complaints & Reviews

Sir
I ordered some products on dec.1 on jiomart online service and paid Rs. 865.69/- through my debit card.
My order was cancelled by them but till now the refund amount is not credited. I complained through email 3 times, they didn't reply. Finally i lunched a complain on dec 17. They said i will get your money within 48hrs. But still now, nothing happen.
I called them today also but they hold my call for a long 25mins...

Till today since the launch of JioMart, I booked 9 orders of which three are cancelled.

Whenever I filed a ticket for those orders they always close without a reason.

It's totally waste of time ordering and waiting if it gets succesfully delivered or not.

Customer Service is the worst part.
Ticket numbers that got closed without proper reason
#[protected]
#[protected]
#[protected]...

This is with regards to my order id[protected]W for product trackpants with contrast taping worth 321.13 which was returned but the refund has not been initiated yet.I have raised multiple tickets but their team closes those tickets without any update.Moreover, their customer care service is just pathetic because in spite of raising complaints multiple times they are clueless of what the complaint is....

I ordered an item worth Rs 560.00 online on jiomart.com on 04 Oct 20 vide order ID[protected]A-01. Payment was made through UPI vide transaction ID: UPI/MOB/[protected]/JIO[protected]
39158439A041020. I have sent many e-mails and they always ask to wait for 7 working days but my money has not been paid yet....

My order number[protected]M placed on[protected] was missing products almost all of them I had ordered 1)Zen Tofu paneer 200 pouch of two and 2)Thirumala Fresh Paneer 400 g (Pack) and 3)Twin Cities Curd Chillies I've recieved just the chills and no zen tofu paneer and no thirumala fresh paneer I only recieved rs.19 chills and got the total order bill of rs.234. Tge delivery boy may have kept the other products Delivery Associate Mir...

My order got cancelled on it's own and I have not received refund yet despite calling and emailing them several times....

I purchased online skimmed milk 12 pkts from Jio mart. They delivered 12 pieces in a box in my office to my servant. When 3 days affter I opened the box I found that they have supplied me already expired milk. When I sent email to company they denied to exchange....

Jiomart is not making refund of Rs399/- only against return pack of 2 round neck vests for the last 2 months inspite of more than 20 complaints on its whatsup and emails to [protected]@jiomart.com They only issue ticket no all the time but refuse to refund or exchange against the money lying with them They are indulging in digital fraud and cheating all the time My shipment No is[protected]A-2 P K TANDON MOB [protected] Email [protected]@gmail.com...

I placed the order on 2nd september 2020, still now the order is not either delivered or refunded. I have paid Rs 2094 through sodexo mode but the amount was not yet refunded. I raised several complaints by contacting the Jiomart customer service but no any taken to refund my amount or deliver my products. Very Work customer service....

ORDER NUMBER[protected]M delivered me on 19 sep 2020
having invoice number TFM[protected] . Product name -
India Gate Super Basmati Rice 5 kg was not delivered to me instead of that some other brand rice got delivered since then i had raised complaint several times in jiomart customer care but i didn't got any positive response. I request them to take back product & refund me my money. kindly take some serious action...

Dear concern.

I placed a order on 2nd Oct and still no information about order, as it's a prepaid order so I ask for refund but no reply on mail for solution.

Snap of mail. .

Need update about my order .

Order ID.[protected]A

Mob no. [protected]

Mail id : [protected]@gmail.com

It's 3rd day when I placed order, but still waiting...

I have placed order on 6th Sep 2020 details attached related to order details.
As the online portal prompted to make partial payment(Rs.2306/-) which i made from my Sodexho card. And rest balance amount was to be given to cash.
Once the delivery person delivery the order.

After all this i did nt get any delivery after given delivery dates(which is skipping every day still).
I thought to check with jiomart...

I ordered some items from JIO mart on 05/10/20 vide order no.[protected]M and the same was delivered on 06/10/20. Out of 8 items ordered only 6 items were delivered and this is a common practice of Reliance hence I ignored the same. But I have ordered an item “Joy complete moisture intensive body lotion 300 ml (pack of 2) for Rs. 90/- (50% off scheme) and I got the delivery of only 01 no. and taken full price of Rs 90/- . This...

I have logged a complaint regarding Tide washing powder which was having quality issue. The powder was wet and not usable. Called customer care and dropped emails multiple times to [protected]@jiomart.com, [protected]@jiomart.com but they are delaying and not resolving the issue. They are not Initiating Refund or replacement and whenever we call they ask to wait for 1 day and this process goes on and on endlessly.
Think twice before ordering any...

Dear Sir /madam
I placed Order On Jiomart On 21 july Order No[protected]W Shipment Number
[protected] Order Date21 July 2020
Order Amount₹342.50 Invoice Number T[protected]
Invoice Amount ₹342.50 and today is 22/10/20 no any refund given by jiomart.i see many complainds of jiomart on google .i want know that who given licence these types of fraud shooper.
pls refund my amount Rs 342.50 form...

Dear Team,

This is with regards to refund not received for order placed in July. Order No.[protected]M

I am not received the product but status changed to delivered.
I am in continuous follow up with call center and on email for the refund.

I have also written to next level [protected]@jiomart.com but its of no use.

A new complaint is raised every time. In few days, they...

One item damaged and another item sent wrong products. I written email to customer care more than 8 times they simply closing ticket without resolving it.

Order number[protected]A.

Butter damaged and receive 250 ml Listerine instead of 500ml...

I have place the order[protected]W) on 17 August 2020, 5:30 pm, On 27 August 2020 I have noticed that my order status is showing as delivered on 26 August 2020 in JioMart, I have written to [protected]@jiomart.com & [protected]@jiomart.com Aug 27, 2020, 6:42 PM.

Each time I connect to customer care they are raising a new complaint and assuring that they will refund in 7days, when I have asked about the previous complaint no, they...

Jio mart is horrible service. I ordered grocery ( order no[protected]M Dated 03.09.2020) but received incomplete order (Amul Pasteurised Butter 500G) not received. Despite repeated customer care complaint, I haven’t received neither my refund nor any response till date....

Order no
[protected]M
Ticket no. [protected]

Almost more than one month over, till now not get the refund amount. And poor response from jio mart customer care....