Jiomart Complaints & Reviews

JioMart is looting its customer by taking money and not delivering items.
I ordered my groceries on 03-Oct-2020, it was delivered on next day with some items missing. I told delivery guy about this and he said he will bring tomorrow. That tomorrow never comes. I've raised multiple complaint in Jiomart customer care but they have not taken any action yet.
I'm fed up of raising complain, now i'm planning to take this matter to...

Order Number[protected]A Ticket Number [protected]

Complained through various email reminders to [protected]@jiomart.com and [protected]@jiomart.com but no information about refund initiation for INR 1783.

Their customer care [protected] is automated and redirecting to website only.

No support through any medium....

My order was not delivered for more than 2 months and my money is not refunded aswell. When ai send email they only ask for my mobile and other details and never respond again. This the worst customer service I have ever seen in my online shopping experience....

I Ordered in JioMart.
Order id:[protected]A
I haven't received 837rs refund still into my credit card, even though 60 days passed.
I ordered on 15th August.
Please take necessary action so that jiomart will refund my money as soon as possible....

I have ordered vegetable in jio may by 11th september for rs.846.15 but product not delivery and many times reached customer care about to refund.

Order number:[protected]a
Invoice number:tnb[protected]

Also i raised complaint mail to [protected]@jiomart.com but no response.

Please help here to get my refund....

As we had ordered 7 items on 02/10/2020 but the delivery person and the Reliance Fresh Store lady was asking to take another product due to unavailability of ordered item or she will not send the other items.

Again we order same items on date :-05/10/2020 but the delivery person was asking my wife to pickup from half of the way to home or else he will not deliver the items.

If we will collect the from middle...

Jiomart — JIomart fraud, Cheaters . more than 60 days order has been not delivered. NOT RESOLVED, Now marked as resolved with no refund....

There has been no update or unable to fix the problem after numerous follow up and complaints to jiomart customer service team. Have attached all exchanges for reference assuming my problem will be heared and resolved at the earliest. Thank you...

Hello,

27th Sept i ordered surfexcel from Jio mart website, 105.09 RS debited and some reliance points which earnered earlier ..

order was successfully and after few days i did not see my order in Jio website and its not delivered ..some one called and said production is available and will revert the amount but till now no one reverted my amount .

since order is not shown on website, i can't raise...

This is namrata chintal my order id is :[protected]w date of order is[protected] i had cancelled the order on[protected] because the delivery date is keeps on postponning by the jiomart, after that i get an information on app stating that the refund will be credited back to paid card within 7 days but today i am writing this complainyt on[protected], time is passed 1 month and 9 days still i am just writing mails to [protected]@jiomart.com...

Hi,
I had very obnoxious back to back customer service experiences with JIO Mart that completely surprised me. I ordered groceries from JIO Mart on 01/08/2020 order no[protected]M and paid ₹2135 through Card.

On 07/08/2020 order showing delivered but its not delivered nor I received any call of delivery boy. Since 07/08/2020 I have been sending mails and calling their consumer care on daily basis but no action...

Service request (Sr number [protected])

I have paid online for my order i'd[protected]m,[protected]m and[protected]m and refund of rs 86.41 (24 + 62.41), 541 (518.50 + 22.50) and 76.59 (55.38 + 21.20) is pending to be credited in my account.

I have raised my complaints through email to both the levels available i. E customer care executive and head customer care executive and service requests...

I placed an order on jiomart web app on 16th august 2020, till now didn't get delivered. I wrote 10 emails to their customer, no response...

Hi,
I ordered stuff from Jio mart and paid the money online and I haven't received the products since the order was canceled and neither I have received the refund of 1100rs. Its been almost 2 months no refund.
When ever I tweet about this they say that working on it and no response later....

I placed an order on jiomart web app on 16th august 2020, till now didn't get delivered. I wrote 10 emails to their customer care [protected]@jiomart.com and 10 calls to customer care but no response till date. My rs.1713.32 is not refunded yet. Please help. Thanks!...

Dear sir./ma'am,

Please note the chronological occurrences of events-

A. Online order was placed on : 13 september 2020 19:18
B. Invoicing done on :[protected] time:01:01 pm
C. Delivered on :[protected] time: evening hour
D. First intimation given on mail: 9/16/2020 4:18 pm
E. Nature of complaint :

I had ordered five nos tetrapack of amul taza as a part of above online...

I had placed an order with your jio mart.in the delivered order some item were missing. As the oder was delivered in a sealed packed i didn't check the same & paid for it. After few hours when i opened the bag i found an item was missing. I had complained about the same to your customer care, who assured me to solve the problem within 48 hrs. But since there was no response, i again called up customer care and asked to escalate my complaint,...

I ordered some items from Jiomart on 2 September 2020. My order id is[protected]W. I haven't received my order yet. It's been over 2 weeks and the ordered is not delivered yet. It shows Delivered on 9th September but I haven't recieved anything.

Also there's no response from customer service. I've tried contacting them by call, Twitter, emails etc. but they're not helping at all....

I had placed an order with your jio mart.in the delivered order some item were missing. As the oder was delivered in a sealed packed i didn't check the same & paid for it. After few hours when i opened the bag i found an item was missing. I had complained about the same to your customer care, who assured me to solve the problem within 48 hrs. But since there was no response, i again called up customer care and asked to escalate my...

Below are the list of total 11 items missing from home delivery. Need your immediate attention to provide refund or send us our missing products.

1. Loose Toor Dal Value -1 kg dal missing
2. Sun Premium Sunflower Oil 1 L (Pouch) - 1 pouch missing
3. Good Life Refined Sunflower Oil 1 L (Pouch) - 1 ouch missing
4. Nandini Pure Cow Ghee 1 L (Pouch) - 2 pouch missing(2 liter)
5. Freshomz Premium Sanicubes...