Jiomart Complaints & Reviews

I have ordered grocieries from jio mart on 23 july. My Order No is[protected]M.
But still i have not received my order and in app it is showing that order is deleivered.
I have complain many times by calling there customer care number but still my products are not deleivered nor i got refund..
My complain id numbers
[protected],
[protected],
Latest complain id-[protected]
Jiomart service...

We had placed an order of Rs 1010.35. Order No:[protected]A and invoice no: [protected].
Total order items were 9 but we got 7 items only against the complete payment. 2 items ( honey and Amul Paneer) worth Rs 240.6 is still pending.

2 Complaints were registered at their customer care. Complaint Nos: [protected] and [protected].

We have tried many times for either refund of the amount or delivery...

Order no.[protected]w missed to deliver complimentary item 10 pieces of 3 ply face masks, tried contacting jiomart support from every possible way but didn’t receive any resolution yet
18/07/2020 – ordered items and order id generated[protected]w
22/07/2020 – delivered the order but 10 pieces of 3 ply face masks was missing as per invoice
Called jiomart support and registered complaint vide ref #[protected]...

Worst experience jiomart i have order products on 26 of july for rupees 305 but i onley received a packet of 1 kg salt and hand sanitizer on 29 of july and after raising a complaint on jiomartcare my complaint number[protected] is automatically close in 24 hour without any conversation and resolution
(Order no[protected]a)
More than 12 complaint but no resolution totally mental harsamet...

I ordered on 3rd august through jiomart app. Till date single item not came but status show delivered.
More than 100 times done call to customer care and more than 10 mail to [protected]@jiomart.com but not getting satisfactory answer. Always give diffrent excuse.
My order number is[protected]a.
Prepaid order amount is 2430.62 rs....

Made one order on july 19 through sedoxo which was declined but amount was deducted.. Called multiple time on jio mart customer service and even after 20 days amount is not refunded back to sedexo meal card.. Very bad customer service...

I ordered some 11 items from jiomart and for that I paid the amount (Rs 552/-) on 29thJuly, 2020. The items was supposed to deliver on 1st aug, 2020. On 31st July, 2020 I saw that the order was cancelled by Jiomart and the refund was not paid till now. I tried to call to jio, but jo customer care executive attended the call after 5 min waiting every time. I wrote to jio customer care, but no action has been taken till now....

Dear sir/madam,

Greetings for the day.

This is to bring it to your kind notice that i have placed an order for the following products on 27th, july, 2020, from jiomart app from my mobile.

Order details
Name
Simhanadh manthena

Order number
[protected]a

Order date
27 july 2020

Order amount
₹417.50
br...

My order[protected]a now shows delivered but i did not get any delivery at all. I did not get even a message or a call from any delivery person you are looting money from common people....

Reference to order id[protected]W, for a order of Rs 859/- as per invoice attached, Jiomart has supplied half the products. Out of total 14 products Tata Agni 1kg for Rs 180 and Amul Butter for Rs 218 is missing amounting to total loss of Rs 398/-, They are cheating the Indian customers as the company fails to deliver and there is no one to listen to customer care calls. not even single call attended No replies to email id [protected]@jiomart.com....

I had ordered online items worth Rs.730+ from Jio Mart. They have supplied only few items and collected the full money. Whenever contacted they inform items will be supplied tomorrow and never supply.
These are the items for which I have paid, but not delivered. Lemon Rs.17.34/- + Pomegranate Rs.99/- + String beans Rs 14.94/- + Dates impoted Rs.175/- + Banana yelakki Rs.65/- (bill no.6 dated 8/7/20). The total price of items not delivered...

Hi Team,

Today i have ordered few things in jio Mart order id[protected]A and billed ₹1, 559.18. I have paid the amount through Phonepe and the amount debited from my account but the order not placed and it's showing declined.
I have also attached the screenshot for your reference. I also called the helpline number but no answer....

Service request # [protected]
Ordered for 2 kgs onion & 6 bananas
Received only 1 kg onion & 3 bananas
Next day, they had promised that they would send the balance. It's been 2 weeks now and they havent sent yet. Plus they are not replying on the mails

Order #[protected]m
Had ordered goods worth 260/- and they failed to deliver and hence i asked them to refund. They refunded only 160/- and...

Hi
I had placed an order on 12th July at 5:12PM and i paid Rs 744.35 for the same.

After sometime when i checked the order status i saw that the order was declined by JioMart. There was an option which said "RETRY ORDER".

Since i needed the items i had placed the order for, i clicked on that button but then this time i had to pay again Rs 742.04 approx.

Till now i have not received the refund...

Order[protected]w
Date of order placed: 13 july 2020, 12:03 pm
Total amount: rs. 2, 234.30

It's almost more than 12 days, but not refunded...

I’m really shocked to see how jiomart is charging more than the mrp of the product. I mean the mrp is ₹129 while the website says ₹151, and ₹89 charged for mrp ₹80.
What is this? Scam or loot?
False belief on jio.
Nobody checks each and every product and matches the mrp when you order online. Luckily my father saw that because he still doesn’t trust all these mega online e-commerce giants. But i am absolutely...

Refund not provided for item which was not delivered in the order....

Hi team, i have booked grocery & vegetable item from jio mart on 13th jul 2020 with the order number. But due to security issue for the current lockdown situation, the item was not able to delivered at my door step & i have collected the items from the deliver person outside my township premises. I have carried the item by 2 times through my bike to my home.in this time i don't know what happened the delivery person told he has given all...

Had placed an order with the as per the images of bill attached. They didn't deliver 3 products and are not refunding the amount for the same. Have been behind them for more than 10 days know. They are scamming and looting us, shamelessly they are doing it.
Behaving like scamsters...

Few items of these orders order number[protected]m and[protected]m, are not delivered and even amount is not refund back to my account..

I did follow up with krpuram bangalore jio mart store manager mr. Swarup, still no action is taken..
Poor customer service.. Please do necessary action and refund amount for the missing items...