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Jiomart Complaints & Reviews

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Updated: Nov 21, 2025
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Jiomart reviews & complaints page 6

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V
Vinod Rabhadiya
May 13, 2023
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Address: A2/604, Omkar SRA, Building, Near Bodylab GYM, Western Express Highway, Malad (East)

I have raised a ticket in jio Mart of expired product. But, no one has given reply or message me. Expired product is still at my home. Very bad service by jio Mart
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    Neel Chandgothia
    from Belthara, Uttar Pradesh
    May 12, 2023
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    Address: Chandgothia textiles Gita press market near union Bank of India Gorakhpur

    I ordered 7/05/2023, to day I see app my order cancelled by 10 /05/2023, no any information to me, I wait order, I know what my order cancelled
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      M
      Mahendra Chauhan
      from Nagpur, Maharashtra
      May 12, 2023
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      Address: Jio Mart vadodra email- [email protected]

      Subject: sub- bad quality of mangoes keshar supplied
      f mangoes . one of the un ripe and other part ripe but damage bad smell from it, Await for your quick reply,
      from your site, your site your supervision staff not inspection about quality of product before supply, without checked product send to custome, this is third time incident to maked from your site, i have complain to / consumer forum of national consumer complain, new delhi today, and priminister of india, for bad quality supplied form Jio mart
      +1 photos
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        V
        Vinoth28
        from Chennai, Tamil Nadu
        May 12, 2023
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        Address: 19/ A G1 Gokul 1st street Rajaji nager Villivakkam Chennai 49

        Hello,

        return request has been created for your Order[protected]M

        I have ordered a BOAT speaker and it’s delivered on last Sunday, but while testing its not working and not delivering proper sound effect, lot of noises like FM radio .
        I have initiated return request on the same day, but they are rejected my return request.

        Please understand the customer situation. ordered new product via jiomart and it’s not working if he initiated return request rejected due to the silly reason .

        Total disappointment on jio Mart and there services.

        No use of sending emails to : mailto:[protected]@jiomart.com

        Please help me to get rerun product .
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          D
          from Panvel, Maharashtra
          May 11, 2023
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          Address: Mumbai

          Products not delivering on time and also not giving refunds also on time
          Bad service
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            S
            Sivanesan777
            from Bengaluru, Karnataka
            May 11, 2023
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            Vegetables and fruits

            Dear sir/madam,

            I ordered vegetables and fruits on 4th may 2023 Rs.931, showing that jio mart app delivery on 6th may but still the time on date not received any item more than 12 days crossed, and I am already complaint to them but they responding phone calls and updated raising complaint only and no more response would not come today also I call them to cancel and refund my order to said but they are not accepting they said...
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            B
            broda
            May 10, 2023
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            I have order water purifier on jiomart last month and it was delivered in last month itself, i also paid for installation at the time of order placement and so dar there is zero support, they are disconnecting calls, closing mail tickets raised, no reply on chat and not able to log complaint on website, there is no option to return the order as well. Around ~16k of my hard earned money is at play here. I don’t know where else to go so raising complaint here.
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              S
              Sakshi2899
              May 10, 2023
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              I ordered an electronic item from jiomart on 2nd May. The estimated delivery date was on 6th May. Till now I haven't received the product. The order delivery status is changing day by day. I raised many complaints by 7th May onwards.I'm calling the customer care everyday and asking for order status. They are saying they can't give a confirmation on the order date. They are not giving any reason for the delay. They are saying that they don't have functionality to know where the order has reached. No action has been taken till now.
              They are not sure about the delivery date or status. I'm really stressed, wasting my time to call the customer care to ask about the order status all the time. I haven't got any updates till now. Plse take an immediate action on this issue. No one should ever have my experience, really disappointed with Jio mart service.
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                N
                Naval Rishi
                May 10, 2023
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                Order a mobile on 7th May.
                No tracking updates after day 2. Just says shipped. Customer care has no idea about where it is. Order cannot be canceled once processed.
                Order Id[protected]W
                Making my life hard literally as i'm operating without a mobile now and i'm expected to live like this for another 2 days (for now, might keep increasing it as per other complaints i've seen)
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                  I
                  indhu cs
                  from Chennai, Tamil Nadu
                  May 10, 2023
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                  Address: Jio mart, mumbai

                  I ordered a chair for Rs.4999 on 30th April. On the website the expected delivery date was 4th May. It has not been delivered yet as of 10th May. No help from customer support. They are saying the issue is escalated to delivery team but no one contacted me. This looks like a fraud. They are cheating people's money through their bogus e-commerce platform
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                    S
                    Sakshi2899
                    May 9, 2023
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                    Estimated delivery date keep on changing

                    I ordered an electronic item from jiomart on 2nd May. Order no.[protected]M. The estimated delivery date was on 6th May. Till now I haven't received the product. The order delivery status is changing day by day. I raised many complaints by 7th May onwards.I'm calling the customer care everyday and asking for order status. They are saying they can't give a confirmation on the order date. They are not giving any reason for the delay....
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                    S
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                    Website: www.jiomart.com

                    Sir,
                    I have ordered 4 green tea from jio mart on April 29th. Still I did not get my product . Even I complaint them but no response from them.
                    Order Id:[protected]A
                    Order Date: 29/04/2023
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                      Pritesh Prusty
                      May 9, 2023
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                      I ordered a phone worth 22899rs from Jiomart on 7th May as it was showing, it'll deliver by 9th May. But all of sudden they're extending date and customer care is not responsive. There is no option to cancel too as product is already shipped. Please help me out.
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                        S
                        Shreyansh Krishna
                        May 7, 2023
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                        Address: Ashok nagar
                        Website: Jio mart

                        My order amount 1005 rupees but jio mart receipt amount is 1041 but it is rong amount
                        My order number is :[protected]A please solved the problem.
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                          Gopesh Kumar Burnwal
                          from Deoghar, Jharkhand
                          May 7, 2023
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                          Address: Deoghar Jharkhand

                          Mera Paisa Paytm payment Bank ke debit card se fraud transaction 2 bar ho gya jiska first transaction id- S91277505 second transaction id- S91243526 hai Mera Paisa kiske account me gya hai please tell me.
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                            S
                            Suprotim89
                            May 7, 2023
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                            Address: [email protected]

                            Hi Team. I had ordered products on 26th April (Order Number[protected]A) but the products are yet not delivered. I had raised numerous complaints but neither the products were delivered nor the amount was refunded. However, the team is very eager to close the ticket every single time without providing the resolution. Request you to kindly provide the resolution. Thanks
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                              N
                              Nisarg555
                              from Ahmedabad, Gujarat
                              May 6, 2023
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                              Hello I ordered moto g42 on 1st may for 10, 000 rs. From Jiomart. It was supposed to deliver by 4th may. Since then the date of delivery has been changed 3 times for no reason. The customer support is doing absolutely nothing to help me out.
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                                S
                                shakewave
                                from Mumbai, Maharashtra
                                May 5, 2023
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                                Sir/Madam,

                                I have paid Reliance Retail Limited for grocery items but the products were not delivered nor my refund is received in my account.

                                My transaction details as follows:

                                1. Order Ref.[protected]A dated
                                paid through UPI online payment Ref.[protected] dated 29/3/23 for Rs. 1, 876

                                Request Jiomart to refund my amount to my bank account.

                                Regards,

                                Priyanka Kate
                                Mb: [protected]
                                +1 photos
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                                  D
                                  Dhara10
                                  from Mumbai, Maharashtra
                                  May 4, 2023
                                  May 6, 2023
                                  This thread was updated on May 6, 2023
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                                  Address: Jiomart, mumbai maharashtra
                                  Website: www.Jiomart.com

                                  I have ordered groceries 16 items about Rs755/- on 26 april 2023 attaching a screenshort of order, estimate dilevery was 28 april2023 i did not recieve my order, on 28april evening called on toll number but told me it will get dilever before 9pm but it gets delayed, next day 29april I send complain email to [protected]@jiomart.com and to [protected]@jiomart.com and i recieve the reply that your issue will get resolved in few days and you will get a call, but i did not recieve any call till today, and daily I m calling on customer care but no response just said u have complained so it will resolve your issue you will get a call in few days, but i did not got any call for my order delayed issue, today again it's 4may2023 I m writing this complain here hoping to get my groceries to get dilever within 48 hours. Why they are letting us being hungry even when we have paid money online instantly for groceries?
                                  +1 photos
                                  May 06, 2023
                                  Updated by Dhara10
                                  Today again is 6may2023 grocery order status directly showes order returned, what is this going on if jiomart is not dilevering then please do refund our money now I don't want any product just want my money back Rs.755.10/-
                                  Firstly I order groceries 16items on 26 april 2023, order got delayed day by day and i have complained jiomart ticket no:[protected]
                                  but no issue resolved instead jiomart app order showes returned on 6may2023 please refund my money Rs 755.10/- I did not recieve my grorcery order.

                                  Secondly on Today 6 may2023 it was going to get deliver i also got otp from jiomart on 5may2023 and sms link showes the order rejected sending you the sms and link detail please check/and the link is showing order rejected what is this going on why?????
                                  ( Shipment #[protected]A-01 of your multi-shipment JioMart order has been dispatched and will be delivered by Delivery Associate Bhatkar Zahoor [protected]. Your Delivery Confirmation Code is **** You can track your order on https://t.grab.in/?d0708d15e2 )

                                  I was waiting to get the dilevery but why the jiomart app showes the order is returned
                                  If jiomart are not giving service to dilever the order then please my refund of Rs755.10/-
                                  Kindly check attached photo

                                  Kindly refund my money Rs. 755.10/- and do the needful
                                  Thank you.

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                                    S
                                    Santhosh s b
                                    from BENGALURU, Karnataka
                                    May 3, 2023
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                                    Address: #368/2 , ABOVE A2B VEG RESTAURANT , HOSUR MAIN ROAD , ATTIBELE , BENGALURU , KARNATAKA-562107

                                    Dear Team,

                                    I have requested for refund on 25/03/2023, Also raised complaint on 28/03/2023 nut till today i dind get my refund and any calls from them
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