Claimed

Jiomart Complaints & Reviews

1
Updated: Nov 21, 2025
Complaints 914
Resolved
77
Unresolved
837
Contacts

File a complaint to Jiomart

Having problems with Jiomart?

File a complaint and get it resolved by Jiomart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Jiomart reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Priyaghewari1991
May 15, 2023
Report
Copy

Address: Pratiksha nagar sion koliwada mumbai-400022

Hi maine 6th may 2023 ko grossarry order kiya tha. Still 15 may 2023 order not received. Maine adhe se upar saman bahar se le liya hai. Ab mera payment bhi refund nahi kar rahe hai na order delivered kar rahe hai.
Fraud company hai .
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ruhi Mehrotra
    May 15, 2023
    Report
    Copy

    Address: Vasundhara Ghaziabad

    Hi Team,

    Jiomart team send products and in all groceries phenyl is mixed . My all products got adulterated and I have soend 1200/- approx on that products and now they are not providing me the resolution and they have crossed their time also.

    Olease help me as they are giving me mental torcher
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vinod Rabhadiya
      May 13, 2023
      Report
      Copy

      Address: A2/604, Omkar SRA, Building, Near Bodylab GYM, Western Express Highway, Malad (East)

      I have raised a ticket in jio Mart of expired product. But, no one has given reply or message me. Expired product is still at my home. Very bad service by jio Mart
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Neel Chandgothia
        from Belthara, Uttar Pradesh
        May 12, 2023
        Report
        Copy

        Address: Chandgothia textiles Gita press market near union Bank of India Gorakhpur

        I ordered 7/05/2023, to day I see app my order cancelled by 10 /05/2023, no any information to me, I wait order, I know what my order cancelled
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mahendra Chauhan
          from Nagpur, Maharashtra
          May 12, 2023
          Report
          Copy

          Address: Jio Mart vadodra email- [email protected]

          Subject: sub- bad quality of mangoes keshar supplied
          f mangoes . one of the un ripe and other part ripe but damage bad smell from it, Await for your quick reply,
          from your site, your site your supervision staff not inspection about quality of product before supply, without checked product send to custome, this is third time incident to maked from your site, i have complain to / consumer forum of national consumer complain, new delhi today, and priminister of india, for bad quality supplied form Jio mart
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vinoth28
            from Chennai, Tamil Nadu
            May 12, 2023
            Report
            Copy

            Address: 19/ A G1 Gokul 1st street Rajaji nager Villivakkam Chennai 49

            Hello,

            return request has been created for your Order[protected]M

            I have ordered a BOAT speaker and it’s delivered on last Sunday, but while testing its not working and not delivering proper sound effect, lot of noises like FM radio .
            I have initiated return request on the same day, but they are rejected my return request.

            Please understand the customer situation. ordered new product via jiomart and it’s not working if he initiated return request rejected due to the silly reason .

            Total disappointment on jio Mart and there services.

            No use of sending emails to : mailto:[protected]@jiomart.com

            Please help me to get rerun product .
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              from Panvel, Maharashtra
              May 11, 2023
              Report
              Copy

              Address: Mumbai

              Products not delivering on time and also not giving refunds also on time
              Bad service
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sivanesan777
                from Bengaluru, Karnataka
                May 11, 2023
                Report
                Copy

                Vegetables and fruits

                Dear sir/madam,

                I ordered vegetables and fruits on 4th may 2023 Rs.931, showing that jio mart app delivery on 6th may but still the time on date not received any item more than 12 days crossed, and I am already complaint to them but they responding phone calls and updated raising complaint only and no more response would not come today also I call them to cancel and refund my order to said but they are not accepting they said...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                B
                broda
                May 10, 2023
                Report
                Copy

                I have order water purifier on jiomart last month and it was delivered in last month itself, i also paid for installation at the time of order placement and so dar there is zero support, they are disconnecting calls, closing mail tickets raised, no reply on chat and not able to log complaint on website, there is no option to return the order as well. Around ~16k of my hard earned money is at play here. I don’t know where else to go so raising complaint here.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sakshi2899
                  May 10, 2023
                  Report
                  Copy

                  I ordered an electronic item from jiomart on 2nd May. The estimated delivery date was on 6th May. Till now I haven't received the product. The order delivery status is changing day by day. I raised many complaints by 7th May onwards.I'm calling the customer care everyday and asking for order status. They are saying they can't give a confirmation on the order date. They are not giving any reason for the delay. They are saying that they don't have functionality to know where the order has reached. No action has been taken till now.
                  They are not sure about the delivery date or status. I'm really stressed, wasting my time to call the customer care to ask about the order status all the time. I haven't got any updates till now. Plse take an immediate action on this issue. No one should ever have my experience, really disappointed with Jio mart service.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Naval Rishi
                    May 10, 2023
                    Report
                    Copy

                    Order a mobile on 7th May.
                    No tracking updates after day 2. Just says shipped. Customer care has no idea about where it is. Order cannot be canceled once processed.
                    Order Id[protected]W
                    Making my life hard literally as i'm operating without a mobile now and i'm expected to live like this for another 2 days (for now, might keep increasing it as per other complaints i've seen)
                    Helpful
                    3 other people found this review helpful
                    3 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      indhu cs
                      from Chennai, Tamil Nadu
                      May 10, 2023
                      Report
                      Copy

                      Address: Jio mart, mumbai

                      I ordered a chair for Rs.4999 on 30th April. On the website the expected delivery date was 4th May. It has not been delivered yet as of 10th May. No help from customer support. They are saying the issue is escalated to delivery team but no one contacted me. This looks like a fraud. They are cheating people's money through their bogus e-commerce platform
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sakshi2899
                        May 9, 2023
                        Report
                        Copy

                        Estimated delivery date keep on changing

                        I ordered an electronic item from jiomart on 2nd May. Order no.[protected]M. The estimated delivery date was on 6th May. Till now I haven't received the product. The order delivery status is changing day by day. I raised many complaints by 7th May onwards.I'm calling the customer care everyday and asking for order status. They are saying they can't give a confirmation on the order date. They are not giving any reason for the delay....
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy
                        S
                        Report
                        Copy

                        Website: www.jiomart.com

                        Sir,
                        I have ordered 4 green tea from jio mart on April 29th. Still I did not get my product . Even I complaint them but no response from them.
                        Order Id:[protected]A
                        Order Date: 29/04/2023
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pritesh Prusty
                          May 9, 2023
                          Report
                          Copy

                          I ordered a phone worth 22899rs from Jiomart on 7th May as it was showing, it'll deliver by 9th May. But all of sudden they're extending date and customer care is not responsive. There is no option to cancel too as product is already shipped. Please help me out.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shreyansh Krishna
                            May 7, 2023
                            Report
                            Copy

                            Address: Ashok nagar
                            Website: Jio mart

                            My order amount 1005 rupees but jio mart receipt amount is 1041 but it is rong amount
                            My order number is :[protected]A please solved the problem.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gopesh Kumar Burnwal
                              from Deoghar, Jharkhand
                              May 7, 2023
                              Report
                              Copy

                              Address: Deoghar Jharkhand

                              Mera Paisa Paytm payment Bank ke debit card se fraud transaction 2 bar ho gya jiska first transaction id- S91277505 second transaction id- S91243526 hai Mera Paisa kiske account me gya hai please tell me.
                              +2 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Suprotim89
                                May 7, 2023
                                Report
                                Copy

                                Address: [email protected]

                                Hi Team. I had ordered products on 26th April (Order Number[protected]A) but the products are yet not delivered. I had raised numerous complaints but neither the products were delivered nor the amount was refunded. However, the team is very eager to close the ticket every single time without providing the resolution. Request you to kindly provide the resolution. Thanks
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nisarg555
                                  from Ahmedabad, Gujarat
                                  May 6, 2023
                                  Report
                                  Copy

                                  Hello I ordered moto g42 on 1st may for 10, 000 rs. From Jiomart. It was supposed to deliver by 4th may. Since then the date of delivery has been changed 3 times for no reason. The customer support is doing absolutely nothing to help me out.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    shakewave
                                    from Mumbai, Maharashtra
                                    May 5, 2023
                                    Report
                                    Copy

                                    Sir/Madam,

                                    I have paid Reliance Retail Limited for grocery items but the products were not delivered nor my refund is received in my account.

                                    My transaction details as follows:

                                    1. Order Ref.[protected]A dated
                                    paid through UPI online payment Ref.[protected] dated 29/3/23 for Rs. 1, 876

                                    Request Jiomart to refund my amount to my bank account.

                                    Regards,

                                    Priyanka Kate
                                    Mb: [protected]
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit