Jiomart Complaints & Reviews

Ordered an Ac on 26th of April. Delivery was suppose to be done by 29th. But after the product was shipped delivery date changed to next day and now it keeps on changing every day to next day...
Now even there is no option to cancel...

Hi Team,

Recently i have purchased a Oven from JioMart, the product was tested and found defective . Instead of taking it back, Jio is asking me to take it to a technical service centre repair it and use it.

The real problem is i booked the oven for my parents, How could they understand all this and take it to a branch centre and also i paid for a new product. If the product is not working how would we be responsible...

Dear Sir
Order No.[protected]M

1) NIRLON Stainless Steel Induction & Gas Compatible Sandwich Bottom Casserole With Glass Lid/ Belly Cass, silver, 18 cms (2.9liters) DELIVERED ON 25TH MARCH 2023

2) Nirlon Stainless steel Induction Bottom compatible Base Kadai 20 cms DELIVERED ON 25TH MARCH 2023

3) Home One stainless steel induction bottom kadai (size14 ) DELIVERED ON 23RD MARCH 2023br...

I have placed an order no
[protected]A(Rs 2243)
I did not receive any of the 4 items, instead, one pista packet was delivered.I dont need that
I have raised complaint on jiomart website but there is no response .What should be done?...

Order No[protected]M
No refund given...

Delivered item was defective.
Delivery date:26 April 2023
Ordered date:23 April 2023
In jio mart there is 7 days of replacement policy on electronics but jio mart customer service person says you have to go to Zebronics service center for repair the defective item. My question is why should I go to Zebronics service centre? still there is replacement policy was there. I'm requesting to you please solve my issue....

To whom it may concern,

I am writing to file a complaint against Jio Mart regarding the non-delivery of my prepaid order and the lack of assistance I have received from their customer service department.

On April 25th, 2023, I placed a prepaid order with Jio Mart for several items. The order was confirmed and the payment was deducted from my account immediately. However, despite repeated follow-ups, I have not...

I had placed above order for cartridges (tricolour and black, No.803
for hp deskjet printer 2132) online and paid Rs.1498/- on delivery on 24 April 2023 but when opened, these were found defective, incompatible and duplicate and did not give any print. The complaint was raised on 27 April through Ticket No.[protected]
through email at [protected]@jiomart.com where I was told that nothing can be
done as I had surpassed the limit...

ORDER ID-
[protected]A

Registered Phone Number- [protected]

Ordered an iPad Pro on 21st April, 2023. Expected date of delivery was 25th April, 2023.
On 24th April, expected date of delivery was changed automatically to 26th.
On 26th April night, date of delivery was again automatically changed to 27th.
NO REASONS WERE PROVIDED FOR THE DELAY.
Please note, we have been...

We ordered an iPhone on 14th April. They said it reached delivery center in Hyderabad on 18th. I haven't received the phone till now. They keep changing the delivery date to next day everyday....

Today i have ordered few things in jio Mart order id[E[protected]TFC) and billed ₹526.57. I have paid the amount through Phonepe and the amount debited from my account but the order not placed and it's showing declined.
I have also attached the screenshot for your reference. I also called the helpline number mail helpline also but no help....

A Motorola phone i ordered on[protected] and i gote delivered on[protected] . That phone is not even switching on for a single time since I unboxed. Then I requested for return/exchange, jio mart rejected my return request. Then I chat with their customer service the just responded formally don't even reply my conversation as they are ignored and disconnected from their side. This kind of return/exchange policy they are set to cheat common...

Dear JoiMart,

I am writing to bring to your attention an issue that I have faced while making a purchase on your App. I recently attempted to place an order on your app and made a payment of 201 on 10 April 2023 through my upi. However, despite the payment being successful, my order was not placed.

I have checked my account, and the payment has been debited from my account. I am concerned about this issue and...

Ordered few products from jio mart on april 23th payment got debited but order was not placed
Contacted twid customer care support through email but they were asking me to wait they were not responding
Please do needful...

Ordered few products from jio mart on april 10th payment got debited but order was not placed
Contacted twid customer care support through email but they were asking me to wait they were not responding
Its been 15days and they asked me to wait for 5-7days there is no customer care number to call
Please do needful...

I had ordered for product on 7th April to be delivered on 14 but so far no delivery is attempted but in tracking they show unsuccessful delivery attempt. even OTP is not received so no chance of delivery being attempted by them. Tried to reach customer care but very pathetic, they do not resolve just say escalate and move timelines by 3-5 days.they do not have any idea . It seems they are taking prepaid order without delivery. Worst consumer...

A prepaid order[protected]W was placed on Apr 14 for Grocery items and the promised delivery date was Apr 16, 2023.

1. Jiomart executives on my phone calls/emails kept promising that the order will definitely be delivered by the end of Apr 16, 2023.

2. After many phone calls/email reminders, order was delivered on the night of Apr 18, 2023 but the order had many issues:

(i) Ordered product...

Hi,
I bought cashew and Fig from Jio mart with order no.[protected]M. The item when I opened is of pest infested and not in usable standards. Upon requesting for return the product Jiomart is not returning.
Regards,
Santosh...

My order was due on 18th April. the delivery man came, took the otp and was told to deliver it to the guard. however, the delivery was never made. the man took my parcel back or did not deliver it at all. it was a paid order.
SHAMEFUL FOR SUCH A BRAND.
This has happened more than once with Jiomart. it is a pity on brands like these....

Complaint against
JIOMART
Online grocery shop
Mumbai

Look at the following two screenshots
In both the order, you said, returned at 10:56 p.m.
A ### lie
We never returned any order
You deliver between 9:00 a.m. to 9:00 p.m.
Then how could we return at 10:56 p.m. in the night
What does it prove
Dirty and illegal trade practice your following permissible under...