Two of my accounts associated with mobile numbers ending with 6668 and 6235 have been blocked by hopeless people of JioMart (Reliance Retail Limited) for the past more than 20 days. The grievances have been raised with the grievance officer of JioMart (Reliance Retail Limited), JioMart (Reliance Retail Limited)’s pages of LinkedIn, Facebook, X (previously Twitter) and at https://consumerhelpline.gov.in but the thick-skinned people in JioMart (Reliance Retail Limited) support are only giving false promises. Earlier on 09th Sept. 25 it was told on Facebook that my account will be activated within 24 hours (see screenshot) and then I received a call on 12th Sept. 2025 from [protected], a girl named Akanksha informed me that it will take 3-5 days (I have the call recording) upon which I gave one week's time to resolve the query but nothing was done by the team of incompetent jokers even after a week’s period lapsed.
After having received no response, I raised the issue again on 19th Sept. 25 on all the social platforms along with an email to [protected]@JioMart (Reliance Retail Limited).com with copy to [protected]@JioMart (Reliance Retail Limited).com, [protected]@JioMart (Reliance Retail Limited).com, [protected]@JioMart (Reliance Retail Limited).com, As a result, I received a call from [protected] on 20th Sept. 25 (I have the call recording). The same girl who had called earlier on the 12th Sept. 25 (named Akanksha) informed me that my account associated with the mobile number ending with 6668 has been activated. She said, I can log-in on the website after clearing cache in the browser or else I can use the JioMart (Reliance Retail Limited) app for logging-in and if I still am not able to use my account then I should share a short video to the [protected]@JioMart (Reliance Retail Limited).com. I attempted to log-in in the mobile app (I emailed the screen recording) and on the website as well after following the troubleshooting steps that she told me to do but I was still not able to log-in successfully.
These thick-skinned shameless people at JioMart (Reliance Retail Limited) are not only incompetent and incapable of resolving customer's grievances but also blatant liars. Was this information helpful? | 
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