| Address: New Delhi, Delhi |
| Website: www.jobishh.com |
Basis my last complaint with regards to this company, the company representatives had promised to get a full refund done by today (refer below emails), but put a condition that first I need to remove my complaint, which I did, unfortunately, as expected, the refund has not been done until today.
From: Aman Singh
Date: June 26, 2016 at 11:16:53 AM GMT+4
To: Sumit Sharma
Cc: priya.[protected]@jobishh.com, swati.[protected]@jobishh.com, [protected]@jobishh.com
Subject: Re: Refund Information
Hi Sumit,
I'm confused and amused on how one certain occasions you wash your hands off the nownaukri chapter and on other occasions take credit for what's been done by the same?
The negative comments are an outcome on what I have experienced and not an opinion.
As shared earlier, I will remove the same once the refund has been processed.
I await your confirmation regarding the same.
Regards
Aman Pal Singh
GSM [removed]
Sent from my iPhone
On Jun 26, 2016, at 10:57 AM, Sumit Sharma wrote:
Dear Mr. Aman Pal Singh,
Greetings of the day!
I agree that you have marked your complaint as resolved, however, negative posts are still reflecting on the site. Please try to understand it is damaging our brand image. Moreover, my team, throughout this period has been very cooperative with you and in no manner we have denied refund to you. In fact, we have already submitted your revised refund form to our accounts team. As you are aware most of the companies here do not work on Sundays. Considering this in mind, please allow us time till tomorrow EOD to do the NEFT.
The only disappointing thing is that you have been deliberately threatening us despite of our helpful approach to your issue and intimidating my team with statements like: (On another note, now if you guys are not going to process my refund immediately, I will have no option but to open up multiple complaints across as many compliant forums as possible.)
We have already refunded you the part payment (Rs.96796) so why would we mind releasing your remaining refund (Rs. 88980). It is again our sincere request to you to kindly remove all negative posts from the forum.
Please cooperate with us. Looking forward to an amicable resolution.
My Best Regards,
Sumit Sharma
Head- Service Delivery
From: [removed]
Sent: Saturday, June 25, 2016 7:36 PM
To: Priya Malhotra
Cc: Service Delivery; Swati Agrahari
Subject: Re: Refund Information
Priya,
As shared in my email earlier, I have already marked my compliant as resolved.
On another note, now if you guys are not going to process my refund immediately, I will have no option but to open up multiple complaints across as many compliant forums as possible. Believe me, losing a a few thousands will not be a deterrent for me!
The next email should be the confirmation of the refund! You have until tomorrow for the money to reach my account.
Regards
Sent from my iPad
On Jun 25, 2016, at 5:34 PM, Priya Malhotra wrote:
Dear Aman Pal Singh,
Thank you for sending the details.
This is in continuance to our previous e-mail and discussions, we request you to please remove your negative feedback from consumer complaints forum against our organization so that we can process your pending refund as per our mutual commitments and Monday we do the transactions .
Looking forward to your co-operation.
Thanks & Regards
Priya Malhotra
Manager Service Delivery
From: Aman Pal Singh
Sent: Saturday, June 25, 2016 6:56 PM
To: 'Priya Malhotra'
Cc: 'Service Delivery'; 'Swati Agrahari'
Subject: RE: Refund Information
Hi Priya,
Please find attached the amended refund form. Can I expect the refund to happen today?
Regards
From: Priya Malhotra [mailto:priya.[protected]@jobishh.com]
Sent: Saturday, June 25, 2016 5:15 PM
To: 'Aman Pal Singh'
Cc: 'Service Delivery'; 'Swati Agrahari'
Subject: RE: Refund Information
Dear Aman Pal Singh,
Greetings!
On behalf of Swati I am sending you the email that we will already initiate your refund and Monday we do the NEFT transactions and ASAP you get your money back.
So request you to please find the attached fresh refund form and mentioned the exact figure 88980 RS/- as previously we had already refunded your rest amount 96796 RS/-
Looking forward to your positive response.
Thanks & Regards
Priya Malhotra
Manager Service Delivery
From: Aman Pal Singh
Sent: Saturday, June 25, 2016 5:39 PM
To: 'Swati Agrahari'
Cc: 'Service Delivery'
Subject: RE: Refund Information
Hi Swati,
I have not received an update post my below email. Can you please revert immediately, I don’t want to start getting the feeling that I was duped yet again.
Regards
From: Aman Pal Singh
Sent: Saturday, June 25, 2016 1:33 PM
To: 'Swati Agrahari'
Cc: 'Service Delivery'
Subject: RE: Refund Information
Hi Swati,
As per your below request, I have marked the complaint as resolved on the consumer forum. You can have a look at the same also.
As promised, I now expect the refund to be processed before the end of the day today and I do hope that I will not have to chase you or your company to get the same done.
I await the next update from your end now!
Regards
From: Swati Agrahari [mailto:swati.[protected]@jobishh.com]
Sent: Saturday, June 25, 2016 1:06 PM
To: 'Aman Pal Singh'
Cc: 'Service Delivery'
Subject: RE: Refund Information
Dear Mr. Aman Pal Singh,
As discussed on telephonic conversation Just now that you have agreed to remove the complaints and after that we will process your refund asap.
Looking forward to your cooperation and positive response.
Thanks and Regards
Swati Agrahari
Team Jobishh
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• Please DO NOT share your Credit/Debit Card details. Anyone disclosing the same shall do so at his/her own risk and cost.
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• For any assistance, please feel free to call on our customer care toll free number[protected] between10 AM to 6:30 PM OR you can write us at [protected]@jobishh.com/ [protected]@jobishh.com
From: Aman Pal Singh
Sent: Saturday, June 25, 2016 1:29 PM
To: 'Swati Agrahari'
Cc: 'Service Delivery'
Subject: RE: Refund Information
Hi Swati,
As requested, please find attached the completed refund form for processing.
As promised, I will withdraw my complaint once the refund is processed. I will also add a positive feedback for the proactive approach adapted by Jobishh towards resolving my compliant.
Regards
From: Swati Agrahari [mailto:swati.[protected]@jobishh.com]
Sent: Saturday, June 25, 2016 11:28 AM
To: [removed]
Cc: 'Service Delivery'
Subject: Refund Information
Dear Mr. Aman Pal Singh,
Greetings from Jobishh!
This is in reference to our telephonic discussion held with you today, we communicated it to you earlier as well that we have replaced Now naukri completely and assured you of best possible services from our end, started exploring the relevant job openings also for you but inspite of this you posted a complaint on consumer forum taking the name of Jobishh when Jobishh Team was ready to assist you in every possible manner.
Now I am hereby sending you the attachment of Refund Form. Please get it duly filled and send back to us so that we can process your refund.
We would really appreciate if you revoke your complaint.
Looking forward to your cooperation and positive response.
Thanks and Regards
Swati Agrahari
Team Jobishh
Aug 14, 2016
Complaint marked as Resolved Please note that my complaint has been resolved fully and that Jobishh.com has fully refunded all my money. There is nothing further pending and the complaint has been amicably resolved and this matter is now closed.
Aman Pal Singh
Aug 13, 2016
Updated by Complainant10293 This complaint has been resolved and the company has done a full refund of the money charged to me. I would like to remove/delete this complaint from this forum. unfortunately, post various attempts, I have not been able to find a way to do so. Therefor I have sent a request to the customer support team to help me to remove/delete the complaint.
Delhi
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Cyber Crime Investigation Cell
Central Bureau of Investigation,
5th Floor, Block No.3,
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New Delhi – 3Contact Details:
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Web site: http://cbi.nic.in/
Asst. Commissioner of Police,
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