Dear Sir/Madam,
I am writing to lodge a formal complaint against Jotram Transportation Private Limited (Packers and Movers) regarding an extremely distressing and fraudulent experience I had while shifting my household items from Greater Noida to Ranchi.
Details of the Incident:
Booking Date: 11/07/2025
Pickup Location: Supertech Czar, Greater Noida, Uttar Pradesh
Delivery Location: Ranchi, Jharkhand
Company Name: Jotram Transportation Pvt. Ltd.
Contact Person: Anil Bansal
Contact Number: [protected]
Complaint Summary:
The company initially quoted a low price to lure me in.
After loading my goods, they demanded almost double the amount, citing insurance charges, but failed to provide any policy documents when requested.
They pressured me into making the full payment before delivery.
At the time o[censored]nloading, no manpower was arranged — After long hours of waiting they arrnaged (Vehicle was supposed to reach at 10PM but due to manpower they arrnaged at 4PM)
A large portion of my goods were received damaged or in broken condition.
When I tried to reach out for compensation, my calls were ignored and eventually not responding.
Resolution Sought:
Compensation for the damaged goods and mental harassment.
Strict action against the company for unethical practices, misrepresentation, and consumer exploitation.
Refund of the excess amount collected fraudulently in the name of insurance.
I am attaching photos of the damaged items and supporting documents for your reference.
Kindly take strict and prompt action against this company to protect consumers from such fraudulent service providers.
Thank you for your support.
Warm regards,
Bhagwan Jha
Contact Number: [protected]
Email ID: Bhagwan. [protected]@gmail.com
Address: Ranchi
Attachments: Photos, Invoice/Payment Receipts
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