[Resolved] Jovial Mart — Cant track my order detail

arpit.ssm

Address:	Ujjain, Madhya Pradesh, 456443
Website:	Jovialmart.com

I have booked my order on jovialmart.com on 18 sep 2016..my order no. Is[protected]..on those website I can not track my order and I have not received any detail from the company about my order...at time of order booking i have paid 299 INR for the jeans product...i have also take a screenshot of placed order and from the company i recived 2 emails which shows that your order is confirmed and payment is done...companies customer care no. Is also not answering...what should I do at this time..?
Please check and tell me about my order else refund my amount..
ASAP
Thanks...

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May 11, 2017

Complaint marked as Resolved

Jovial Mart customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Jovial Mart Customer Care's response HI SIR,

DUE TO SOME TECHNICAL ISSUE YOUR PAYMENT HAS BEEN REFUNDED PLEASE WAIT TILL 7 DAYS THE AMOUNT WILL BE CREDITED IN YOUR RESPECTIVE BANK.