| Address: | 332404 |
| Website: | www.jovialmart.com |
I have purchased 5 cotton shirts on 23.06.17 which cost was of rs.1000/- through "jovial mart” one of the online shopping website in india. But i have received 5 polyester fabric shirts for which i have sent a email to jovial mart on 12.07.17 requesting them to refund rs.1000/- and credit the amount in my account so that i can return the shirts to you.
In this connection, after receiving my email by them, i have received one phone call from mobile no.[protected] on 12.07.17 at 11.11 told me that we have received your email and asking me to provide debit card no. For transferring the amount. I have given him the debit card no. After few seconds i have received one sms in my mobile and he called from another mob. No.[protected] asked the otp no. Received in my mob. I have also given otp. Within 15 minuts 1st rs.10, 000/- 2nd time rs.10, 000/-, 3rd time rs.400/- 4th time rs.2000/- totalling to rs.22, 400/- deducted from my account and received messages from my sbi branch to my email are re-produced below:-
(A) email received from my bank : sbi against wrong transaction of following amount to various accounts:-
(1) thank you for using your sbi debit card 606xx4716 for a purchase worth rs.10000.00 on pos[protected] at payu_www.twallet.telan txn#[protected].
(2) thank you for using your sbi debit card 606xx4716 for a purchase worth rs.10000.00 on pos paysust[protected] at ola money – zipcash txn#[protected].
(3) thank you for using your sbi debit card 606xx4716 for a purchase worth rs.400.00 on pos payust[protected] at ola money – zipcash txn#[protected].
(4) thank you for using your sbi debit card 606xx4716 for a purchase worth rs.2000.00 on pos payust[protected].
(B) transaction details from bank statement as under:-
Txn date txn time value date description debit amt.
12 jul 2017 11:14:17 ist 12 jul 2017 by debit card-othpg[protected]payu_www.twallet.telan
Hyderbad- 10, 000.00
12 jul 2017 11:19:49 ist 12 jul 2017 by debit card-sbipg[protected]ola money - zipcash mumbai- 10, 000.00
12 jul 2017 12:28:21 ist 12 jul 2017 by debit card-sbipg[protected]ola money - zipcash mumbai- 400
12 jul 2017 12:28:23 ist 12 jul 2017 by debit card-sbipg[protected]ola money - zipcash mumbai- 2, 000.00
Total 22, 400.00
I have also contacted to jovial mart but their customer care nos. Are in out of order but before purchasing the above project there is no problem in their telephone nos. And also tried to contact mob. No. [protected] & [protected] which were switched off.
I humbly request your goodself to kindly cancel all the above transactions and help me to credit in my respective sb account no.[protected] of state bank of india at your earliest.
Hope your goodself will consider my above request favourably and sympathetically.
A line of confirmation in this regard will be highly appreciated.
Regards,
Rakesh kumar puniya
Mob. No.[protected]
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