I have called/texted/emailed many times over the past 8 days. I have an LG refrigerator which died according to service dept it is the compressor. We lost all of our food and time waiting for service and hours on phone. An app't was guaranteed for Wed.June 24tth between 8 and 5. this was a no show again on the phone only to call US appliance and schedule another app't for Friday June 27th between 1 and 5pm. again no show. We live in a gated community and no vendor appt's after 7pm. I have called LG this am and supposedly we have app't for Tues between 8am and 12pm. My husband is 83 and his medication has to be refrigerator, and we do need items that need to be refrigerated. We have had to buy ice daily, use cooler to keep these items cooler. This has been going on since July22nd. The no shows, the phone calls, the inconvenience of it all along with the expense of all the lost food. LG appliance should be hled accountable and we should have some compensation for this frustrating experience. Was this information helpful? |
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