K7 Computing Complaints & Reviews

Dear Sir,

Greetings for the day!

We understand from your message that the product purchased is not compatible with the system you are using.

We kindly request you to send a detailed email to support{at}k7computing.com or utilize the chat facility available in the Help and Support section on our website www.k7computing.com.

We will investigate this matter further and take appropriate action accordingly.

Thank you.

Best regards,
K7 Support Team

Dear Sir,

On 13th Nov @ 04:30 PM you have reached our support and our team has resolved your issue. Reference No :- CS-263598-G7R0

We also found that your K7 Serial key has been activated.

if you have any queries please contact our toll-free[protected]

Thanks,
K7 Support Team

Dear Sir,

On 13th Nov @ 04:30 PM you have reached our support and our team has resolved your issue. Reference No :- CS-263598-G7R0

We also found that your K7 Serial key has been activated.

if you have any queries please contact our toll-free[protected]

Thanks,
K7 Support Team

Dear Sir,

On 13th Nov @ 04:30 PM you have reached our support and our team has resolved your issue. Reference No :- CS-263598-G7R0

We also found that your K7 Serial key has been activated.

if you have any queries please contact our toll-free[protected]

Thanks,
Diwan
K7 Support Team

Dear Mr.Ashokan

We received your complaint and we request you to share the below details directly to [protected]@k7computing.com to resolve your query.

Name:
Mobile Number:
Email id:

Regards
K7 Support

K7computing is a software company, they invent software, obviously they will ask for remote to resolve your issue, not only K7 all the software giants like Microsoft Kaspersky all kind of Software Company will not teach you about their software. They are not supposed to tell you about their software root. I hope you do have this basic knowledge. No other company will reveal root about their software. If you contact Microsoft & state an issue about outlook they will not teach you what to check in outlook 1st thing they will ask is remote access.
Give it a try. They may ask you to check some basic components, K7 also would have do that. They will take in remote & check their main components weather it is working or not it’s about the issue which you are facing. I don't think this is a problem which you have posted.
Seems like they are trying to resolve the issue so only they want remote access. You are not co-operating. You itself mentioned that they asking for remote which means they are trying to resolve. If you need to know what they going to do, they are not in a position to teach you, they are technical support. They are not teachers. So don’t expect them to talk like other airtel or aircel customer care agent. They do have different talent about their software.
It's a software. They invented the software. They do know how to resolve it. Why can't you give them remote access and check if the issue got resolved, Post here if your issue is not resolved even after remote checking. if not please post here. I'll support you to file a complaint.

Dear All,

Please call our toll free #[protected] with you serial key and registered email address, so that we can help you resolve this problems.
Please ignore If this problems are already resolved.

Regards
K7 Support
[protected]@k7computing.com

K7 Computing — RENEWAL OF TOTAL SECURITY

I HAVE PAID RS.699/- THROUGH NET BANKING TOWARDS RENEWAL OF K7 ANTIVIRUS FOR MY COMPUTER.THE AMOUNT WAS DEBITED BUT THE RENEWAL WAS NOT SUCCESSFUL. MY EMAIL ADDRESS:[protected]@yahoo.com [protected] V.RAMACHANDRAN

Dear Sir,
My ref no.[protected], I have paid through my account, But still I could not, you had debited my account 34.97 $

Respect sir
Hum k7 total security renewal kiya tha or successful huya magar renewal ka serial number nahi aaya .
Information kiya tha gmail no answer pl take action