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K7 Computing Complaints & Reviews

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Last updated Nov 13, 2022
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K7 Computing reviews & complaints(8)

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Address:ramkrishna nagar panta

Sir I have purchased k7 total security on 1st june 2022 now I am not able to activate this product in my laptop after install SSD card in my laptop so please help my what can I do.
+1 photos
K7 Computing customer support has been notified about the posted complaint.
Dear Sir,

On 13th Nov @ 04:30 PM you have reached our support and our team has resolved your issue. Reference No :- CS-263598-G7R0

We also found that your K7 Serial key has been activated.

if you have any queries please contact our toll-free[protected]

Thanks,
K7 Support Team
Dear Sir,

On 13th Nov @ 04:30 PM you have reached our support and our team has resolved your issue. Reference No :- CS-263598-G7R0

We also found that your K7 Serial key has been activated.

if you have any queries please contact our toll-free[protected]

Thanks,
K7 Support Team
Dear Sir,

On 13th Nov @ 04:30 PM you have reached our support and our team has resolved your issue. Reference No :- CS-263598-G7R0

We also found that your K7 Serial key has been activated.

if you have any queries please contact our toll-free[protected]

Thanks,
Diwan
K7 Support Team
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    Sales person has committed me one Milton tiffin set
    But I have received half tiffin set

    Sunil boss is not picking my calls

    Plz help me in resolving my pending issue on urgent basis

    Regards
    Sunny kansal
    [protected]
    K7 Computing customer support has been notified about the posted complaint.
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      I have a K7 antivirus which expires on August 18. I already have purchased K7 antivirus which I will activate on August 18. Pl avoid showing reminders.
      VN Satakopan
      K7 Computing customer support has been notified about the posted complaint.
      Dear Vangeepuram,

      Greetings for the day!!!

      We request you to send us the K7 License key and your email id to - [protected]@k7computing.com to resolve the issue.

      Thank you.

      Regards,
      Diwan
      K7 Support Team
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        27/5/21

        when i am right clicking a file, scan with k7 option is missing . please give me the solution of it.
        K7 Computing customer support has been notified about the posted complaint.
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          During video calling or online meeting video is not working. Every time is showing ki has blocked webcam.
          K7 Computing customer support has been notified about the posted complaint.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            My subscription ends in october 30 2020. Past two months k7 continously harasses me with pop ups stating — 'your licence will expire soon. Click here to renew' what is going on?? Are we not intelligent enough to understand when to renew. A wee ahead is good not three months. I did complain earlier. No result every day about 100 reminders.
            This is harassment. Please stop.
            Aug 5, 2021
            Complaint marked as Resolved 
            K7 Computing customer support has been notified about the posted complaint.
            Dear Mr.Ashokan

            We received your complaint and we request you to share the below details directly to [protected]@k7computing.com to resolve your query.

            Name:
            Mobile Number:
            Email id:

            Regards
            K7 Support
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              Address:Chennai, Tamil Nadu, 695002
              Website:www.k7computing.com

              I purchased a k 7 Ultimate Security from K 7 for 5 Years for 5 and now i am facing issues and when i called them for support they are saying no problem and just passing the buck and also when i ask for an escalation they saying if want the problem to be fixed give us the remote as we need to check the system when asked what do you want to check they are not able to answer when ask for supervisor they disconnect the call
              K7 Computing customer support has been notified about the posted complaint.
              K7computing is a software company, they invent software, obviously they will ask for remote to resolve your issue, not only K7 all the software giants like Microsoft Kaspersky all kind of Software Company will not teach you about their software. They are not supposed to tell you about their software root. I hope you do have this basic knowledge. No other company will reveal root about their software. If you contact Microsoft & state an issue about outlook they will not teach you what to check in outlook 1st thing they will ask is remote access.
              Give it a try. They may ask you to check some basic components, K7 also would have do that. They will take in remote & check their main components weather it is working or not it’s about the issue which you are facing. I don't think this is a problem which you have posted.
              Seems like they are trying to resolve the issue so only they want remote access. You are not co-operating. You itself mentioned that they asking for remote which means they are trying to resolve. If you need to know what they going to do, they are not in a position to teach you, they are technical support. They are not teachers. So don’t expect them to talk like other airtel or aircel customer care agent. They do have different talent about their software.
              It's a software. They invented the software. They do know how to resolve it. Why can't you give them remote access and check if the issue got resolved, Post here if your issue is not resolved even after remote checking. if not please post here. I'll support you to file a complaint.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Sir,
                I have already lodged my complaint regarding my problems about not updated my k7 antivirus software in my desktop computer through mobile in uninor sim. One of your customer care also assured me that he will send update through e-mail. It is regreet to inform you that no e-mail has been received sofar. as such it become difficulty in updating my k7 antiivirus software.

                It is once again requested to take firm action for updating my software at the earliest I shall be highly grateful for this act of kindness

                Thanking you

                R. RAMESHAIAH
                SUB INSPECTOR(MIN)
                23 BN BSF, PANJIPARA
                WEST BENGAL - 733208
                Complaint marked as Resolved 
                K7 Computing customer support has been notified about the posted complaint.
                Verified Support
                Nov 04, 2014
                K7 Computing Customer Care's response
                Dear Sir, Please call our toll free #[protected] with you serial key and registered email address, so that we can help you resolve this problems. Please ignore If this problems are already resolved. Regards K7 Support [protected]@k7computing.com
                Dear All,

                Please call our toll free #[protected] with you serial key and registered email address, so that we can help you resolve this problems.
                Please ignore If this problems are already resolved.

                Regards
                K7 Support
                [protected]@k7computing.com

                K7 Computing — RENEWAL OF TOTAL SECURITY

                I HAVE PAID RS.699/- THROUGH NET BANKING TOWARDS RENEWAL OF K7 ANTIVIRUS FOR MY COMPUTER.THE AMOUNT WAS DEBITED BUT THE RENEWAL WAS NOT SUCCESSFUL. MY EMAIL ADDRESS:[protected]@yahoo.com [protected] V.RAMACHANDRAN
                Dear Sir,
                My ref no.[protected], I have paid through my account, But still I could not, you had debited my account 34.97 $
                Respect sir
                Hum k7 total security renewal kiya tha or successful huya magar renewal ka serial number nahi aaya .
                Information kiya tha gmail no answer pl take action

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