Kannur University — Delay in certificate

I've submitted the form for consolidated and provisional certificate by visiting kannur university on 17/03/2022 and not yet received (12/04/2022- today's date).

I've not applied for degree certificate as it might cause a delay and I was needed it quickly as it is necessary for job purpose. I have emailed and called the university but there is no response.
This is going to effect my job opportunity and even got rejected by one of the companies
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