Kasturba Institute Of Technology — HP ProDesk 400 G3 Mini Product ID: Y5F30AV Hard disk issue

Address:

Kasturba Institute of Technology, Muni maya ram marg, pitampura, new delhi

Problem: Hard disk failure. System not booting.

Client number: [protected]

System Model: HP ProDesk 400 G3 Mini

Product ID: Y5F30AV

Serial number: 8CG81347QR

Failure ID: PLRK3S-937AGB-GXGJ2J-60W903

Full description of the incident:

System not booting.

After running system Diagnostic gives the
Failure ID as PLRK3S-937AGB-GXGJ2J-60W903

Desirable resolution:
Hard Disk needs to be replaced. System is in warranty.