Kaveri Travels Complaints & Reviews

I travelled vijayawada to bnglre on 5th feb. Most worst experience which i have faced. Mid night at around 2o clock suddenly they changed the bus without any repair simply for their permit issues. This is the third time i faced the same issue.
There is no bathroom facility for ladies.
They stopped the ac after 7am.

No proper response from the bus operators.

Not even one star is not suitable for the kaveri travels.

I travelled from tirupathi to hyderabad on 25 nov 2018 in ac sleeper (Kaveri travels). Operator pnr: abrs7137607
Coach no: py 01 ck 9571
Issues:
1) pillow covers and bed sheets were not at all good (I have taken pics as well)
2) staff response was not at all good
3) this is ithe worst thing - can you tell me why bus was not stopped for toilets break where we have washrooms (For both the toilet breaks, there...

On 11.11.2018 myself alongwith my wife, son in law, daughter and her four children travel led from Mysore to Hyderabad by kaveri travel bus. When we arrived at 6 pm to the kaveri office in mysore one person was sitting there who was very much busy in watching some movie on computer. He hardly replied to our questions. There was no toilet arrangement in office as such ladies felt lot of difficulty. as the departure of the bus was at 6.30 Pm I went to the nearby masjid for offering prayer. while coming back at 6.15 pm I received call from my wife that the travel persons are hurrying as the bus is about to move. I told that bus departure is at 6.30 how can they move before that. I arrived at the spot from where the bust was to be moved at 6.18 pm then the staff was asking us to be fast to board the bus as they wanted to start early. The bus started at 6.20 pm. When scheduled time is given in the ticket as 6.30 pm why should they start early. When asked the staff was arguing that early start of bus is for the benefit of passengers. I told them that when I know that the bus departure time is 6.30 pm and when already my people are there at the bus office, I can even come at 6.20 pm after completion of my important work. However they insisted on the correctness of their action. After boarding the bus they started TV with full sound which was troubling a lot. When complaining they did not reduce the sound and till 8.30 pm I was to suffer on account of the irritation caused by the loud music. I can say that this was not a good experience. Actually I wanted to talk to the responsible person but I don't know their phone nos. If they are watching this review they may call me.

I have booked a ticket from vijayawada to banglore via kaveri travels website i got a message ticket booking is failed amount got deducted again i booked the same another ticket i am still facing the same issues. After 10 mins i got a message that 2 seats are confirmed with my name. I have reported the same thing to kaveri travels customer care they to contact bitla software pvt ltd. I have called to them also we are providing software to them but we are aware of the transactions like that they mentioned. No body is responding from kaveri travels. Worst service...

I have reserved a seat in other travels. They changed seat to Kaveri travels out of some issue. My boarding time is 9.10 pm yet they asked time till 9.45pm because it is different travels. When I call at 10 pm asking still bus has not yet reached. He says it takes some more time. I asked you should have told the exact time and he says it takes 10.15pm to start bus in Chandanagar. My f**""" stop for pick up is JNTU. This is really rude on agent behaviour do u think we are paying for seat to listen your s***. I want serious explanation and needful to be done.

Hi, may be u don't think this concern was important bcoz u guys having lot of business... But the attendant who's name is {chandu} he does not know the value of customers i'm calling him for the status of my his about 24times he doesn't lifting the call... After i called to direct kaveri travels they given one of the person number and they said we don't know about the status and we are only cargo members.. Then how should i reach my bus. The thing bus was got accident and they changed the bus... We didn't get any information about they changing the bus and i'm standing with my family at road from 7:00pm the bus time was 7:40pm and the bus came at 11:00pm wats the # is this... No information and finally the worst travels in the state it's better to travel with rtc they know about the customer value... Plz try to give better service for customers i'm not the one customer who regularly facing this type of concern i[censored] have any doubts plz check your reviews and maintain proper staff... Now a days business becoming very crucial in the ratings every fields are trying to give best service may be i think kaveri travels doesn't keep customers problem worst service worst staff...

I have booked bus from hyderabad to nellore. As bus promised timing to drop in nellore is 7:00pm. But still 8:30 bus is not reached to nellore. And the driver and helper is getting the passengers in between villages. They are not at all answering about the late.
Bus number-journey: hyderabad-nellore; coachno:ar 02 a 6655; attendent: pradeep; contno: [protected]; reptime: 10:05 pm WWW.KAVERIBUS.COM.

I booked kaveri travels a/c bus from bangalore to piduguralla... At around 9 pm bus stopped for dinner break and at 9:30 they left me at the restaurant and started the bus without counting the no of seats/ all passengers came or not... I don't have bus driver contact number too... So i called to bangalore office and got the number... Thank good there is one more kaveri bus (Non-a/c) at the same restaurant... So both drivers talked each other... And the a/c bus driver planned me to continue in same non a/c bus (And asking me there are seats available in non a/c bus)... I scolded him like anything you stop the bus for 10 min we will come and catch my bus. Finally after 2 hours i shifted to my original... Waste of my sleep, patience... These days they are becoming very in puntual... Finally i obsery that there is no cleaner for the bus.

We r travelling from vizag to hyd. The bus should start 9:55 pm at kurmanapallem but because of some repair work they came at 12:00. And again they continued the a. C. Repairing in kurmanapallem bus stop and started at 1:00 am..
How irresponsible you ppl are.. And we are still in the bus near suryapet.. Around we 'll reach 11:00 am to lbnagar.. Actual time is 7:30...
I never recommend kavali travels

Dear sir/madam,
The bus has to reach to mysore by 8:15am. Still it is in bangalore due to bus break down. We have exam at 12:30 pm in mysore. Because of bus worst maintaianace we missed the exam. Even driver is also not responsing properly. The exam is very important to us. Who will be responsible for the loss happened to us. We will never book kaveri travels.
How a bus will enter into the city after 7am when it is running late. Still they entered into the city @10:30am also. We are in hurry of reaching mysore. Still they stopped for breakfast. What is this type of maintenance?
How will you repay our loss of [protected]@??

Dear sir,
I am travelling from mysore to ongole, the bus stopped after maddur in a fish curry hotel. Being a vegetarian, at least cudnt get some decent veg food. Upon enquiring the driver told every bus will stop here only. Bus no is py04 2534. Worst hotel and worst food for vegetarians. Kindly stop this. Where should vegetarians eat. This was a big surprise altogether.

Regards
Sandeep r s
Seat no 13 l

We have booked 15 carton boxes to bangalore as a cargo service thru Kaveri Cargo service on 12/06/18 around 4.30pm. The Employee who manages the cargo services (Name: Ramakrishna) has given duplicate hand written printed bill initially with an amount of Rs. 3000/- and he said printer is not working to provided the computer bill. We agreed for the amount and paid the 3000 rupees. Later he provided computer bill with amount of Rs.1995/- only with LR number.
He did book the cargo once we paid the amount to get the LR number online, otherwise is cargo is not booked in terms of Cargo service.
Once we opposed and asked to give back the balance amount, he is replying very aggressively and saying no body cant do any thing about this and using some abbuse words. Please take some actions.

Today my grandmother is traveling from nellore to hyderabad. As she is not educated she is not aware of routes. I didn’t receive driver number in message only i received pnr number with some kaveri contacts. I tried to contact to the numbers in message in the morning. None of them lifted the call. I tried reaching to nellore travels number and hyderabad travels number. And at last i tried to reach head office number. And i called to my grand mother and asked to give mobile to driver. He denied to talk. Ticket doesn’t have bus number too. Bus is almost 2 hrs late.

Monday evening i travel from hyderabad to bangalore i got a seat beside driver i put my bag in-front he told me he will put in luggage section when reaching near to bangalore he stop for a short break and when i went to take power bank from bag it was missing and i told him regarding this he was telling that i didn't bring from home the bus driver and his assistant stolen my phone charger, power bank and head phones from my bag when i asked for search they shouting on me started the vehicle ran away don't travel by this travels... No manner to talk with customer. Please investigate in this other wise i will put this on social media and in paper also. The driver name satheesh and his assistant name is gopi.

Me and my wife traveling from visakhapatnam to hyderabad.. They stopped the bus for toilet break at 5 an in the morning.. Some unknown person seeing from the back side of the bathroom and hiding when my wife went to washroom.. I am ashamed o[censored] all people not even providing any toilet facility.. I am feeling bad that i have born in such stupid and editic country.. U people feel guilty for this.. Every one have mother.. Feel i[censored]r mother face...

- kaveri travels - your journey details: busno: py01ck9570, serviceno: khyd-127a, seatno: 8l, 9l. Track yourbus at https://goo.gl/YvDA1c. this is the details of ticket we booked based on reviews from redbus, the ac of bus is not working and the staff were very rude with out humanity, no proper action was taken to repair ac, i demand my ticket money back and strict action have to take on these type of private travels and on red bus for providing wrong reviews and supporting wrong travels, even the wardrobe in bus was not neat and pillow covers are not neat, the bus is not serviced and they are playing with customer lives and i demand kaveri travels and red bus to give my ticket money back and learn staff the manners and humanity

I and my brother in-law traveling hyderabad to kanigiri with light luggage like 3 small boxes that is
10 led bulbs, one seeling fan, 10 c c cameras total approximately 10 kgs.
Bus driver and cleaner demanding 500 for that luggage.
I ready to pay 200 but they argue with us
They demand 500
In company terms and conditions each person can carry 10 kgs in bus
We are two members we have eligible to carry 20 kgs..
But it is too much fare for luggage
In apsrtc bus's fare is 430
In our travels 500 per person
Around 70 rs extra 500 for little luggage is too much cost kindly consider my request about
Language charge.
Ap 27 tz 1145
On 21.02.2018

Hi, today i want to send my brother from mysore to hyderabad.
I asked cleaner whether this bus will go to hyderabad at infosys campus. I way he responded was not acceptable. Joining his hands, driver also started arguing with me in rood way. There body language was as if they are ready to fight.
I don't understand r u appointing kind and police drivers who r friendly with passengers or rowdies who want to fight with passengers.

Bus number: 102a.

It will be appreciated if you train them on how to behave.

Regards
Kiran

Respected sir/mam
I am raghu my mobile number is [protected] booking kaveri travel in first thing time. But i dont no kaveri travel point. I here assembly but kaveri travel point is police control room. Distance is 100 meeter. But bus driver is irredpincible answer. I am not complaint but please understand customer roblem. This is too much nonces
Please call

I was travelling overnight from goa to mumbai in their sleeper bus. Suddenly, at around 12:10 am the emergency door that was in my seat opened and i was about to fall out of the bus when it was running at a speed of about 80-90 kmph. This happened multiple times during my journey and was very disturbing as it could prove fatal. When i informed the bus driver, he had a very casual attitude and said nothing can be done now and we cannot change the seat as it is full. Never travel with this bus operator as the bus quality is pathetic and the emergency doors open when the bus is running at a high speed. The bus number was gj 14 x 9200. This is the worst travel operator you can ever travel with who does not care about its traveller.