Kerala Pareeksha Bhavan — Date of birth and place of birth correction

Address:

Trivandrum

Myself Tomson Philip submitted all required documents to pareekshabhavan for date of birth and place of birth correction.I send documents through tapal on june 18 th. When i am checked my file status from enquiry section informed me as the document not received and file not updated. Pareeksha bhavan contact number is ringing once in a week. How i can know my original documents are reached there.