Kmc Portal — Amount deducted yet not showing paid

Website: KMC App

Dear Sir .
Just paid my outstanding property tax bill for year 2020 amount rs 15128. Through my Bank of India Debit Card. The process showed payment failed yet the entire amount deducted from my account . I don't have any idea what to do as this kind of things never happened before, I'm in urgent need of your help Sir .
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