Komparify Complaints & Reviews

I purchased gold of rupees 2400 using Amazon pay in komparify. And it successfully Added But When I try to sell it Failed Again And Again I am very panic for my savings that I lost
Please Try to help Me
Order #[protected]

Apr 9, 2024

Complaint marked as Resolved

Komparify customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2024

Komparify Customer Care's response Hello CortexBuddy_HS,

We checked the gold is successfully sold and the transfer is initiated to the provided Amazon wallet number. The amount will be credited in 1-2 days.

Write to for any further assistance. support[at]komparify[dot]com

Thanks,
Team Komparify.

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Address: Pilibhit, Uttar Pradesh

I sell my gold on 3 February 2024 and I get failed on 6 February 2024 . An email comes that give me your correct account details. I gave them but they didn't reply me . I send them many emails on [protected]@komparify.com
But they are not helping me.
My email is [protected]@gmail.com

+1 photos

Komparify customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2024

Komparify Customer Care's response HI Sir, We see the gold sale was confirmed and successfully initiated to the bank account. it may take 3 to 4 working days to reflect in a bank account. RRN[protected] Thanks Team Komparify

Feb 08, 2024

Updated by Srajalverma Thankyou for solving my problem

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Hi Team, I was sell digital gold in komparify order id:[protected] on 03/02/2024.
Still amount not credited to my account. Please resolve my issue with komparify. I have sent mails but no response from customer support.

+1 photos

Feb 8, 2024

Complaint marked as Resolved

I sent mail to [email protected] not get any response from komparify.

Komparify customer support has been notified about the posted complaint.

Feb 08, 2024

Updated by Matoori Kiran Issue was not resolved.

Verified Support

Feb 08, 2024

Komparify Customer Care's response We see the gold sale was confirmed and successfully initiated to the bank account. it may take 3 to 4 working days to reflect in a bank account. RRN[protected]

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Address: d-27/2 street no - 3 ashok nagar delhi 110093

Website: Komoarify

It's showing pending for many days

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Komparify Customer Care

from Chennai, Tamil Nadu

Jan 25, 2024

Verified Support

Hello Himanshu mahore22556,

We checked the entered bank IFSC is invalid. You can send valid bank details to the mail ID: support[at]komparify[dot]com. We will transfer to amount once we receive the details.

Write to for any further assistance. support[at]komparify[dot]com

Thanks,
Team Komparify.

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Address: 3-H Century Plaza, 560 Anna Salai, Teynampet, Thiru Vi Ka Kudiyiruppu, Teynampet, Chennai, Tamil Nadu 600018, India

Website: Komparify

Dear Sir humane[protected] rant 8 pm par 1083 ka gold buy kiya qur use 998 me in sell kar diya but abhi tak mere account me in 998 rs transfer nahi Hua
Please surf help me to get my money soon into my account
It's my mobile no. [protected]
Email id- [protected]@gmail.com
Name- nurulislam
Account no-[protected]
Ifsc code- fdrl0001595
Branch- varanasi

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Komparify Customer Care

from Chennai, Tamil Nadu

Dec 7, 2023

Verified Support

Hi nurulislam,

The transfer was delayed due to server issues and we see the amuont is transfererd on December 06, 2023. Request to check your latest accoount statement for the credit update.

Write to [protected]@komparify.com for any assistance.

Thanks,
team Komparify.

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I sold gold on Komparify and sold it after 96 hours.But instead of crediting amount to my bank account, they sent me a mail telling me I have wrong account details.so I cross checked it multiple times and found ACCOUNT DETAILS WERE CORRECT.SO I mailed them again with different bank account ..But no response..Can't see gold in wallet..Gold is gone.Money is gone.Customer support is gone.This is not done.

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Komparify Customer Care

from Chennai, Tamil Nadu

Nov 7, 2023

Verified Support

Hello Pankaj manhas06,

We checked the given order and transfer to the Paytm payments bank failed due to server issues. We have escalated this case and the amount will be transferred to the new provided bank account shortly.

Write for any further assistance. support[at]komparify[dot]com

Thanks,
Team Komparify.

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Komparify Customer Care

from Chennai, Tamil Nadu

Nov 7, 2023

Verified Support

Hello Pankaj manhas06,

We checked the given order and transfer to the Paytm payments bank failed due to server issues. We have escalated this case and the amount will be transferred to the new provided bank account shortly.

Write to for any further assistance. support[at]komparify[dot]com

Thanks,
Team Komparify.

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Address: "State : Tamil Nadu City : Chennai Address: 3-H Century Plaza, 560 Anna Salai, Teynampet, Chennai, Tamil Nadu-600018"

Website: Komparify

Dear sir yesterday humne 259 ka gold buy Kiya aur use 237 mein sell kar diya but abhi tak mere account mein paisa transfer nahi hua
It s bank Transfer pending
Please sir help me to get my money soon into my account

Sir this is my account no.
Account NAME - Hafizurrahman
Bank number[protected]
Bank name - FEDERAL BANK
IFSC Code - FDRL0005555
Branch - Epifi Federal Neo Banking
Account Type - Saving a.c
Mobile no - [protected]

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Komparify Customer Care

Oct 25, 2023

Verified Support

HI Sir

The transfer failed due to invalid bank account which is not matching with the IFSC code, Kindly mail to support[at]komparify[dot]com with the valid account so that we can check and help you with this much better,

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Address: State : Tamil Nadu City : Chennai Address: 3-H Century Plaza, 560 Anna Salai, Teynampet, Chennai, Tamil Nadu-600018"

Website: Komparify

Dear sir yesterday humne 502 ka gold buy Kiya aur use 468 mein sell kar Diya but abhi tak mere account mein Paisa transfer nahi hua.
It's show bank transfer initiating
Please sir help me to get my money into my
Name-mohd faizan
Bank name-state bank of india
Account no-[protected]
IFSC CODE SBIN0001474-
Branch -BISHESWARGANj
Mobile no -[protected]

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Komparify Customer Care

Oct 24, 2023

Verified Support

Hi Sir, ,

The transfer failed on the 23rd and the amount was re-initiated on the 24th and it may take 3 to 4 working days to reflect on the account. INF/NEFT/[protected]/SBIN0001474 and Feel free to contact us if you have any query. support[at]komparify[dot]com

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My komparify account[protected] gold buyed order Id of #[protected] is showing as successful of rupees and sell order id[protected] of 468 i didnt received money in my paytm wallet plz help me fast it is ver urgent to me

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Komparify Customer Care

from Chennai, Tamil Nadu

Sep 5, 2023

Verified Support

Hi sir

Kindly mail to support[at]komparify[dot]com with the order details so that we can check and help you with that much better

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My komparify account[protected] order Id of #[protected] and sell order id[protected] is showing as successful of rupees 468 and i didnt received money in my paytm wallet plz help me fast it is veyr urgent to me

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Komparify Customer Care

from Chennai, Tamil Nadu

Sep 5, 2023

Verified Support

Hi Dhei,

Kindly share your komparify order_id so that we can check and help you with that much better.
Mial to support[at]komparify[dot]com

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Address: "State : Tamil Nadu City : Chennai Address: 3-H Century Plaza, 560 Anna Salai, Teynampet, Chennai, Tamil Nadu-600018"

Website: Komparify

Dear sir on[protected]:12 min I have buy gold some of 323 rs than its diducted tha I have sell the gold 300rs but I have not get the amount into my mobikwik account please sir help me to get the money into my account
Please please sirf help me
Sir this is my other account no.
Account NAME - Hafizurrahman
Bank number[protected]
Bank name - FEDERAL BANK
IFSC Code - FDRL0005555
Branch - Epifi Federal Neo Banking
Account Type - Saving a.c
Mobile no - [protected]

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Komparify Customer Care

from Chennai, Tamil Nadu

Sep 5, 2023

Verified Support

Hi sir

For the following order_id transfer failed due to an invalid MobiKwik number and as per your request which you shared on Sep 4th the transfer was success ref id[protected]

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Address: "State : Tamil Nadu City : Chennai Address: 3-H Century Plaza, 560 Anna Salai, Teynampet, Chennai, Tamil Nadu-600018"

Website: Komparify

Dear sir on[protected]:12 min I have buy gold some of 323 rs than its diducted tha I have sell the gold 300rs but I have not get the amount into my mobikwik account please sir help me to get the money into my account
Sir this is my other account no.
Account NAME - Hafizurrahman
Bank number[protected]
Bank name - FEDERAL BANK
IFSC Code - FDRL0005555
Branch - Epifi Federal Neo Banking
Account Type - Saving a.c
Mobile no - [protected]

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Komparify Customer Care

from Chennai, Tamil Nadu

Sep 5, 2023

Verified Support

Hi sir

For the following order_id transfer failed due to an invalid MobiKwik number and as per your request which you shared on Sep 4th the transfer was success ref id[protected]

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Komparify Customer Care

from Chennai, Tamil Nadu

Sep 5, 2023

Verified Support

Hi sir

For the following order_id transfer failed due to an invalid MobiKwik number and as per your request which you shared on Sep 4th the transfer was successful ref id[protected]

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I have sold my 2 gold orders (Order id[protected] and[protected] on 31st of July, but the money didn't transferred also i have taken the customer support number from consumercomplaints.in, i got scammed by a fraudster and in result caused financial loss.
This is such a traumatised situation for me as I didn't know what can i do now, my 7000rs got stucked in Komparify.
Please help me.

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Komparify Customer Care

from Chennai, Tamil Nadu

Aug 8, 2023

Verified Support

Hi 009tushar

Sorry for the inconvenience, bank transfer is initiated for the given two orders and it will reflect in your account with 48 hours. The amount will be transferred at the earliest possible and this was delayed due to server issues. You can contact Kindly contact [protected]@komparify.com if you have any other queries.

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I sent a lot of mails to komparify support but I did not get any reply from them. Almost Since 11days I was trying to contact you about my issue but i didn't get any reply from your support team.Before your team replied that you faced some server issues.And they asked me to send another bank account details then I send my hdfc bank account details but then after I didn't get reply from you.In complaintsconsumer website you replied that i need to contact your support team.But they don't give replies. What should I do now? Where should I go for resolve my issue. This is worest experience I faced from your team. Please do the needful immediately. I urgently need my money. Gold sell order ID:[protected]

+3 photos

Aug 8, 2023

Complaint marked as Resolved

I take time to resolve the issue but they done. Thanks to consumercomplaints for your assistance. If the issue is not resolve you will try to send another with different account until you get resloved mostly it takes one week to resolve yor issues.

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Komparify Customer Care

from Chennai, Tamil Nadu

Aug 7, 2023

Verified Support

Hi Gopal,

Sorry for the inconvenience, we have initiated the bank transfer for the sell order. You can check the bank statement for confirmation. Request to wait for the credit if not received.

Thank you.

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Address: 3-H Century Plaza, 560 Anna Salai, Teynampet, Chennai, Tamil Nadu, India – 600018

I have sold my 2 gold orders on[protected], but it continuously showing the status 10 pending transaction status, causes no amount is transferred to my account also i need to confirm that I have given my correct bank account details, but they replied back to me that i provided wrong bank details.
After that i have given them my new bank details, but they stopped replying to me.
I have seen so many positive reviews about your customer service, but it is proved to be worst experience for me with Komparify.
Kindly look into this matter and try to solve the issue as soon as possible.

Here is my order id-
1.[protected]
2.[protected]

+1 photos

Aug 5, 2023

Complaint marked as Resolved

Kindly transfer my gold selling transaction to my bank account My order IDs are- 1. 8907-23103-9670 2. 4417-23103-9669

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Website: komparify.com

Please help me sir

please hell me sir

i have tried to sell my gold worth 375 rs it has been 7+ days of submission of application it is stuck in processing even no reply from customer care i am been trying from 4+ days no reply please help me sir

my email id :- [protected]@gmail.Com

please help sir

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Komparify Customer Care

from Chennai, Tamil Nadu

Aug 4, 2023

Verified Support

Hi Parjapati,

Sorry for the inconvenience, please contact [protected]@komparify.com with screenshots of the order details and other references. It will be prioritized and resolved at the earliest.

Thank you.

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I sold digital Gold on one week back but i did not get money to account. I prefer bank transfer to credit gold selling amount. After three days of payment I send mails to supporting team. They replied me to that i send wrong union bank of india IFSC code. But send right UBI IFSC code.Later I send paytm payments bank account details and they replied that they facing transaction issue with that bank account. So, Later I send my friends hdfc bank account then didn't give any reply till know about payment. I send lot of mails but they did responding for my mails. Please do the needful.
Gold selling order details:
Sell Gold Order ID :[[protected]]

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Komparify Customer Care

from Chennai, Tamil Nadu

Aug 1, 2023

Verified Support

Hi krishna_9999

Sorry for the inconvenience, your issue is checked and prioritized. The amount will be transferred at the earliest possible and this was delayed due to server issues. You can contact Kindly contact [protected]@komparify.com if you have any other queries.

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I made a payment of Rupees 8862 on 4th July, 2023 to purchase digital gold on Komparify app using Amazon pay balance. My Amazon pay balance money got deducted but transaction is showing pending and failed. Please help me to get the refund. I tried to contact Komparify support team so many times but they are not replying.

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Komparify Customer Care

from Chennai, Tamil Nadu

Jul 7, 2023

Verified Support

Hello Vermah784

Sorry for the inconvenience, you can contact [protected]@komparify.com anytime with the order details regarding your issue. Gold purchases at times due to server issues gets stuck and this may be the cause of delay.

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Website: Komparify.com

I tried to sell my 0.728 grams of gold and tried to transfer my money to my Paytm wallet but unfortunately gold selling is shown failed and showing that you can retry gold sale again but my 0.728 grams of gold is not returned back to my account to sell again. How can I resell as gold is not returned back to my account. Please have a look on my issue and give my gold back to my account.
Order Id:[protected]

+2 photos

Jul 5, 2023

Complaint marked as Resolved

Thank you...my problem solved..

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I have purchased flipkart giftcard from yr store of worth 835rs. After completing the payment it shows that the order was canceled and the deducted money was stored in some recharge points. Kindly please refund that money back to its original source

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Komparify Customer Care

from Chennai, Tamil Nadu

Jun 29, 2023

Verified Support

Hi,

Sorry for the inconvenience, kindly contact [protected]@komparify.com with the order details regarding your issue.

Thanks,
Team Komparify.

Komparify Complaints & Reviews

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Komparify reviews & complaints(376)

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Money transfer failed

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Money transfer

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Gold sell amount not credited to my account.

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Pending Gold transaction status.

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Gold selling transaction stuck in processing

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Gold Selling amount not credited to bank account.

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Refund not received

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Gold selling failed(gold not refunded)

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Request for refund.

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