Kotak Mahindra Life Insurance Company — life insurance policy no 00833829 matured on dec, 2017 after 10 years payment

Address:

Mumbai City, Maharashtra

Dear sirs, greetings to you

I would like to submit the following for your kind consideration and settlement.
I paid to janakiraman - sales rep of kotak life insurance from chennai office, initially rs.7, 50000/- under check # 757653 dated 12/12/2007 on indian overseas bank, vellore-tamil nadu in december 2007 to take a kotak life insurance policy which i have taken in december 2007 for 10 years. Under policy number 00833829 then i paid premium of rs 75000 per year for few years later changed to rs 50, 000 till it matured and the sum assured - rs 80, 67, 000 which was due on dec 27, 20017.

Their registered head office is in mumbai. At the following address

Kotak mahindra old mutual life insurance company ltd

Registered office: kotak mahindra old mutual life insurance ltd, 4th floor, vinoy bhavya complex,

159-a c. S. T road, kalina, santacruz (E),

Mumbai-400098

i have not been informed when the policy matured in dec 27, 2017. They are cheating the customers by utilising our money in expanding their business.
I sent several messages since the maturity date to settle my matured policy and assured sum. There is no sign of final settlement. It is nearly 7 months. They are sending irrelevant messages to take another policy.
I am now suspicious, my money has been mishandled. By janakiraman - sale rep. My change of address sent to the company several times has not been updated in records, purposely sending

Correspondence to old address. And insisting me to invest in other insurance for another 25 years.
Please look into this issue and settled my matured policy with sum assured. Necessary documents issued by the company is attached herewith for your persual

Thank you with kind regards
Anwar basha
Permanent address; no 2, yaqoob saheb sreet, kasba
Vellore - 632001. Tamilnadu
Email: smanwarbasha.[protected]@gmail.com