Krishna Traders — received wrong item in box

Address:

110089

I ordered 'sony wireless behind-neck in ear headphone with bosse wireless earbuds couple of days ago.

I received a damaged jbl tempo on-ear headphone on 6th nov, 2019.
I was going through social media sites and i discovered an advertisement of the product on facebook. I thought of buying it and then ordered it. It is a very serious matter that the consumers are cheated like this. Consumer order anything and receive completely different damaged product. I think some strict actions should be taken against the company. The company should be banned from selling products. I hope through this complaint my problem will be solved, the product will be accepted back by the company and company will learn a lesson.

I want refund now.