Kuber Enterprises — Non delivery of prepaid items

I have booked two orders(44792) from kuber industries on 16 mar 22 worth 1080 rupees and i have also got a confirmation mail from them so i feel satisfied that time but after 3-4 days nil update i have received regarding my products then i sent an email to kuber industries([protected]@kuberindustries.Co.In) regarding tracking id but i got no reply from there end after that two weeks later i contact to that company on above mentioned numbers for tracking id but they simply told me that we will provide the id but actually i didn't get anything from them hollow promise they are making with me and simply ignoring my phone calls and messages on whatsapp also..
Sir i am feeling cheated & helpless so that's why i am raising this complain against that company please look into this matter.