Le Travenues Technology Pvt Ltd, Rly Ticket Booking — For refund of Rs.3090/- .Rly Ticket booking failed, Pass-Shashank Sarkar & Kusum Sarkar. Train-12817. BKSC to ANVT. DOJ-01.05.24

I was trying to book a Railway Ticket on 27.02.24 for Train No: 12817 (Jharkhand Swarna Jayanti Express).
Station: From BKSC to ANVT.
DOJ: 01.05.24
Passengers:
1. Shashank Sarkar-M-63
2.Kusum Sarkar-F-63
Payment of @3090/- debited to my BOI A/c No: [protected].
But Booking failed.
But as on date 29.02.24 not got the refund to my above Bank a/c.