[Resolved] Lemall — Not getting refund from lemall | |||||
Hello, I am darpan jain having [protected] mobile no. I have purchased le max 2 mobile from lemall website. Then i returned the mobile due some issue in mobile and then the mobile was returned on 13th july. order id:[protected]. imei no [protected] Its already more than 1 month yet i have not received my refund. Company's policy for refund is 7-21 days. I have called many times to customer care yet i am not even getting the exact date of refund and they always say that be patient you will get your refund soon. I have also mailed them many times yet you are not responding. Please i request you to get refund me my Rs. 22999 as their policy of 21 working days is also over. Really very sad and disappointed. I request you to please resolve my issue and help me. Was this information helpful? | |||||
Sep 14, 2016 Complaint marked as Resolved Following latest mailed received by company:-
Dear Mr. Jain,
Thank you for writing to Le Eco Support!
We are sorry for the inconvenience caused to you by this situation.
We understand that you have not received the refund yet.
Further, we have forwarded your issue to the concern team and they will look into the matter.
Your understanding and patience in this matter is highly appreciated.
If still you need further assistance, Please feel free to contact us 24*7 on our toll free number: 1800-3010-1838 or write to us at [email protected] for any further support / query.
We value your relationship with Le Eco and assure you of our best services always!
Best Regards,
Subhash Beniwal
Le Eco Support
India | |||||
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