One month back, We have purchase two fans from longways, out one was not operational at all, we registered complaint online, however they have only what sup customer support.
Where we have launch complaint sent Video of faulty fan as per their Guideline,
Also we have launch online complaint, filled the form and uploaded faulty fan video, They have generated only customer complaint no, No response after repeated call and their what's up reply for the warranty claim, and replacement
Very poor service, in fact no service at all, we fed up every day following up and calling them.
Suggestions:Do not go for their product if their is no service. Was this information helpful? | 
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