I would like to inform you that solar battery is not charging and it is showing off due to issue the power backup is not working properly kindly send some one to check the system as soon as possible the service person from the company visited and checked the system and he is also saying that there is the problem with the battery system even after service the issue still continues and the power back up is getting affected
Kindly take this matter seriously and arrange for a permanent as soon as possible
Thank u
Regards
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