Madharsha - Sons — Could not do the death claim filling by the beneficiary.

The death claim is kept on rejecting and telling the reason as below.

"Claim forwarded to enforcement officer for date of leaving clarification."

Trying to Claim the PF amount more than 2 years, but still getting the same message.
Approaching many times to the owner/Madharsha team but not happening.

Please help me how to sort out his problem.