Mahanagar Gas Complaints & Reviews

As our home emty from 1st november 2020.no use of gas.but bill come for november is rs.697.so please issue new bill of mgl for rs.0

The Last bill amount of Rs. 551 was paid on 04/09/2020. This was for the bill date 27/08/2020.

Now, the bill date for 27/12/2020 shows me bill of Rs 4348.
For 4 months this is too much amount.

Request you to please look into this.

Today I wanted to pay my MGL bill through google pay and notice that bill amount is Rs. 3597/- bill date - 22nd Dec.2020. due date 11th jan.2021.
I am paying regularly and surprise to notice this bill raised by bill.

Also our home is close for 26 Aug 20 to 25 Sept 20f. Still we have received bill and we also pay that.

Please check the above bill amount of current bill and aug.to sept 2020 bill and give us final amount to pay

In ghansoli village plot No. 14 sector 8 opposite D mart cng pump manger give free air pump on rent. Air pump operator take money for filling air in vehicle by the drivers. I think this is the loot of common public, other language I called this robbery. I complain for this to the manager orally but there is no action taken on concern person. I think manager also involved in this
So sir please look into this matter and stop this loot of common public.
Sir please reply me which action taken on this whole racket on my mail

Der Sir
Ihave sent following mail dt 18.12.20 to MGL, Mumbai. Till date they are not giving me any positive reply.
One Mr Sandip has put slip on my neighbour's flat writing that he visited the flat but could not take reading as flat was locked.Slip is put at 3.35pm on 16.12.2020 as indicated in the slip.This is about flat 1201.
I stay in flat 1202.What I am astonished is why Mr Sandip has not visited my flat on 16.12.2020 nor has he put any slip on my flat door the way he put on flat 1201.We were at house only.We rarely go out as we r sr citizens.
Why your Sandip behaved in this way. Give him proper punishment.
Please note I am 70 plus n I cannot climb ladder to take readings n I have to call some young to do this job.
This is my complaint against Mahanagar Gas in general n against Sandip in particular.If you do not take any action against Sandip I will lodge complaint with Consumer Complaint Board
New Delhi.
Thanking You
Ravindra Baji
unquote
request look into the matter and take up matter with Mahanagar Gas Mumbai.
Thanking you

Hi,

BP No- [protected]
CA No[protected]
Email - digambar.[protected]@gmail.com
Phone- [protected]

I m receiving very high bill since August 2020 though i have paid all the bills regularly .

Jun20 - 770
Aug 20 - 3532
Oct 20 - 1231
Dec 20 - 1485

Sir/madam, my BP number is [protected] and CA number is[protected]. I had submitted my request for change in name only at Mulund East office with all requirements. From February, I am visiting Mulund East office every month to enquire about the change of name status. A standard reply is given to me that it has been submitted to our higher office and it will be done. Now it’s December month and it’s still not done.
This kind of customer service is offered by mahanagar gas? Is anybody responsible for such incidence? Is any responsible person is there to listen to customers

My normal bill is maximum 1600 how can it will spike 3 time than normal already dueto covid every human is facing financial crisis request you to send some for meter reading and help me for revised bill

I was out of town from 21 August 2020 till 7 th December 2020 but u sent me bill for those month which I paid online.. now I want refund bevause I haven’t used gas connection during mentioned period.
My mobile number to reach [protected]

Last month our bill was 950 rupees only and then there was rise in bill which was 3275 rupees.We had called the helpline number but unfortunately we did not get any help so seeking help from you

My BP number is [protected]...I got a high amount of bill against actual use. i have sent meter reading on time...and I m paying bills Also on time..then how can I get high amount bill...kindly accept my request and do the needful

Hello,

My normal bill for two months is less than 600 rs but this year in April i Got inflated bill of 1432 and again November I have got bill of rs 1255.

What is this??

Is any looting going on sale??

I want proper explanation for it.

Last month no one was there for three weeks then how come this inflated bill came.

Ca number[protected]

Bp no [protected]
I had made a payment of SECURITY DEPOSIT for my Mahanagar Gas connection of Rs 5000/-

Our bldg is now demolished and I have also permanently disconnected my gas connection in October 2020. Kindly refund me my security deposit of Rs 5000/- which was given to you at the time of taking the Mahanagar Gas Connection. Kindly reply in writing to my email id [protected]@yahoo.com....

Kindly note our CA NO. IS[protected], we are only two sr citizen members at our house and we are getting high bills of Rs 2500 per month, no representative comes to see the reading of gas meter, so how you calculate the bills, we have been paying the bills, so pl send your person to check the readings and accordingly, adjust our bills .

this is our third complained so pl look in to this and help us out.

To Whomsoever it may concern,

I find this to be a very cheap act by mahanagar gas ltd

i'm a MGL consumer CA nos =[protected]
My mobile nos is [protected]

You have mentioned in the last bill sent to me that i have consumed 23 SCM
if this is the fact then, this is how the calculation has to be
23
*25.46
[protected][protected]--
=585.58
[protected][protected]--
then you add 13.50% VAT which = 79.0533

585.58
+ 79.0533
==========
= 664.6333

but you billed me RS 676.00, FYI (i have already paid this amount ).

But you have increased the amount thinking customers are blind and won't check
so this actually is alarming. It truly means that you have been robbing people like me for years now
am i right ?
i will check my past bills and if i find this is a very common practice that MGL is following i will go to the next level .

see what you have billed me for oct 2020

Thank you
Regards
Nitesh P Thakkar

I was getting high amount of bill in November month. Always i get bill around 1000 rupees but in this bill amount get 2465. Please Provide the correct bill

CA no:[protected]
BP no:- [protected]

We see the gas bill for month of October 2020 has come high from the past months.

Please check and advise.

CA:[protected]

Please Note: we tried reaching customer care numbers but no response.

Hello Team,

This is to complain that we have received incorrect billing and wrong units have been charged against our bill dated 24th August 2020 on an Average we used to get 30 to 50 units per month but suddenly in the month of August got the Unit charges of 176 unit and bill amounting to Rs 6341 . We have raised complaints in customer care ample number of times and also sent multiple emails since 28th August but no action is taken and help is provided. We truly believe the charges are incorrectly charged due to lockdown and incorrect amounts have been levied on us instead of charging an average unit and amount.

Hence we request to look into this matter seriously and help us with reversal on billing amount so as a customer we can pay our actual consumption utility bills..

Enclosed the bills for reference

Complaint No : 5045829
BP No : [protected]
CA No :[protected]
Customer name : Bharati Chopra

Data as per Bill Generated

Months Units Per Month Amount In Rs
Aug[protected]
Oct[protected]
Dec[protected]
Feb[protected]
Apr[protected]
Jun-20 31 918
Aug[protected]
Oct[protected]

I have receved bill of 3 times more than my usual billing of the past 1 year in November 2020. What is the reason for this high bill of Rs.924 against an average bill of 325/- for the last 1 year. Please look into the high bill received for November 2020

Meter Reading Very Fast so Plz request you to changed the meter as soon as possible.