Mahek Conture / Kasturi Fashion — Violation of 7-day easy return policy Refund not processed for COD order

Website: www.instagram.com/mahek_couture?igsh=MWl1MTdoa3Z4eW8zdA==

I placed a Cash on Delivery (COD) order through the Instagram page Mahek Conture, which was delivered via Delhivery courier by Kasturi Fashion. The product delivered was a dress.

As per their 7-day easy return policy, I raised a return request within the time limit due to a size issue. Despite repeated messages and reminders, the seller has not responded or processed my refund. Initially, they gave an excuse about festival delivery delays, but now they have completely stopped replying.

I request immediate pickup of the COD order and full refund as per their stated return policy.

Category:
Was this information helpful?
No (1)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Mahek Conture / Kasturi Fashion
    India
    File a Complaint