[Resolved]  Mahesh Saini — amount debit from account but receiver is not credit

Case ID [6-1386000021200 Thank you for your patience. Please respond to this email with a screenshot of the error message that you are getting. Reply of this mail Dear Team, Please find the attachment of bank statement of receiver, I am sending it in 2 parts because ink of printer is very low, please do needful. Hi Mahesh Thank you for your response. However, we need information starting from January 13th 2018 till March 2nd 2018. Please note that we will have to escalate the information from our end for which we require the complete information. Unless we have that, we will not be able to escalate the same. We highly appreciate your patience with us in this matter. Thanks, Nishtha Team Tez 3 march Hi Mahesh, This is in regards to your recent interaction with team Google Tez. We have all the bank statements that would be required to escalate the case to the specialist team. I have escalated the case and we should hear from them shortly. Thank you for your patience and understanding. 14th march Case ID [5-8317000021293 Hi Mahesh, As discussed earlier, please provide screenshot(s) of your bank statement from the date of payment initiation. It is important that your bank statement contains the transaction ID of the transaction in dispute. Please note that message screenshots are not considered valid proof. Once you’ve shared the relevant account statement with us, we’ll provide an update within the next 7 business days. Thanks, Rahul Team Tez Reply on 14th march mail Dear Rahul, as discussed earlier, I am providing my account statement and receiver account statement . please do needful as soon possible, it's already taken too much time. now I am getting frustrated. 27 march Case ID [0-1796000021582 Hi Mahesh, As discussed earlier, please provide screenshots of your recipient bank statement from the date of payment initiation. It is important that your bank statement contains the transaction ID of the transaction in dispute. Please note that message screenshots are not considered valid proof. Once you’ve shared the relevant account statement with us, we’ll provide an update within the next 7 business days. Thanks, Team Tez my reply on 4th april Dear Team, As discussed earlier, I am sending recipient bank statement and his account details also, and I am sending my bank statement it contain the transaction ID of the transaction in dispute mail Hi Mahesh, Our product team is still looking into your issue regarding your payment issue with transaction ID: 801310188331. You should hear back from us very soon. We appreciate your cooperation and understanding during this process. mail Case ID [0-4947000022184 Hi Mahesh, We're following up to let you know that our team is still working with NPCI to resolve your payment issue. You should hear back from us in 7 business days. We appreciate your cooperation and understanding during this process. 4th mail Hi Mahesh, We're following up to let you know that our team is still working with NPCI to resolve your payment issue. You should hear as soon as we get an update from the NPCI. We appreciate your cooperation and understanding during this process. Thanks,