Manak Waste Management Pvt Ltd (cashify) — Defective second-hand macbook pro battery drain, overheating, and electric current leakage

Address: Plot No. 108, Sector 44, Gurugram, Haryana - 122003
Website: www.cashify.in

I bought a second-hand MacBook Pro from Cashify on 18th April 2025 for ₹12, 676 (Order Number: 2007277).
The laptop has serious defects that were not disclosed before purchase: rapid battery drain, overheating, and a dangerous electric current flowing through the body when charging.
I have complained multiple times to Cashify and also filed three complaints with the National Consumer Helpline, but Cashify has not provided any support or refund.
I want a full refund and compensation for the issues and mental harassment caused.
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    Plot No. 108, Sector 44, Gurugram, Haryana - 122003
    India
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