Dear [Team/Concerned Authority],
I would like to escalate my concern regarding my marq AC issue. For the past one month, the outdoor PCB of my unit has been faulty. Despite multiple calls and follow-ups, the part has not yet been replaced, and the problem remains unresolved.
It has now been more than a month, yet no proper response or action has been taken from your side. I request you to kindly treat this matter as urgent and resolve the issue at the earliest.
Looking forward to your prompt action.
Order ID: OD[protected]
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