[Resolved]  Mario Consultancy / Mariyo Management Services — Appealing to unblock my account suspended due to opening in laptop

With due regards I would like to inform i am a marrow plan c user and i recently purchased it with 43, 500 rupees & yesterday my marrow account has been suspended as i mistakenly tried using the app in laptop as it was uncomfortable to watch videos in phone. And without knowing that BlueStacks is an emulator i downloaded playstore there. I did not do anything intentionally, i jusy tried opening in my laptop for a bigger screen.All these was unintentional of me. I mailed to them twice but they haven't replied to me yet.
I request you to kindly please reactivate my account . I am not from a well to do family to purchase it again & my whole money is gone if they don't unblock my account
Further, i will be careful while handling the account and not use emulator .It's my assurance. They haven't even replied me back
Please help me get back my account