Maruti Air Courier — 14 days out for delivery, still package undelivered


Order No.:[protected]. My package has been out for delivery since 6th September. Delivery guy gives excuses like, people do not pick up calls when I come to deliver at your company, I am outside for work. I was celebrating Ganesh Chathurthi on 6-8September. When I asked him to deliver by 8th, he said he cannot deliver to the given address and to come at a pick up point convenient to him. I refused, I was traveling out of town so wanted delivery by 8th. He asked for my home address, informed me prior to coming n called me up saying he was in front of the landmark. Almost after stating for 5 minutes that he was in front of the landmark provided, he asked to come to a different plAce 10 mins away to collect my package. I refused. He angrily said thAt he will be delivering to the mentioned company address in the next half an hour and to come and collect it. I asked him to deliver the parcel to the company address itself. It's been 14 days and I have not received the package. The receptionist at the office claimed that the package was delivered, has been asking my office address but in not proficient in English and can hardly write down a word. The whole staff's attitude is pathetic. Delivery guy has given excuses like he does not know the address, the office does not accept parcels, I talked too much.
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Maruti Air Couriers & Cargo customer support has been notified about the posted complaint.
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