Maxotechindia - Athots — No given warranty claim and service

Address: J-148,149 Sec-1 Industrial Area, Landmark : Bawana District : Delhi State : Delhi, NEW DELHI - 110039

I buy Athots immersion shock proof rod 2000w and recently I have faceing received this product heavyly electric current and when I heat water I receive electric current with this product and brand told me this is shock proof product

So please guide me how I warranty claim

Seller details:-

Sold By

MAXOTECHINDIA,

J-148, 149 Sec-1 Industrial Area, Landmark : Bawana
District : Delhi State : Delhi, NEW DELHI - 110039
GST: 07ALYPT9088N1ZI

Seller Registered Address: MAXOTECHINDIA,
MAXOTEC, LANDMARK CHATRIWALA TALAB, DELHI - 110039.

Product full details -
Athots Rotten 2000 W Shock Proof Immersion
Heater Rod | AT-Rotten Immersion Rod |
IMEI/SrNo: [[]]