[Resolved]  Maxware — please refund my amount (rs.1000) for dtc bus pass, pass not issues by dtc[protected] nodepartment

[protected] pass no
espected Sir/Madam,
I am writing to express my deep concern and disappointment regarding the delay in the issuance of my bus pass.
I made the payment for my bus pass two weeks ago, on [भुगतान की तारीख लिखें], through the official portal. However, despite the successful transaction, I have not yet received any notification or the pass itself.
Furthermore, I am extremely frustrated to find that there is a lack of proper guidance or a functional contact number on the website to address such grievances. This lack of transparency and accountability from the DTC department is causing significant inconvenience and financial stress to daily commuters like myself.
I would like to know who is responsible for this delay and when I can expect my pass to be issued. Kind…