Merchandise Ebs Mumbai — fraudulent transaction

I am writing this email on behalf of my father, anil datar:

I got a call on 20th february, 2019, at around 3 p. M. From +91 [protected]. The caller, stating his name as “sunil pande”, claimed that he was calling from sbi. He then stated that my debit card would expire soon and in order to prevent that, he asked for the following details:
0. 16-digit debit card number
0. Cvv number
0. Otp numbers
Although i was hesitant, i provided these details to him as he kept on insisting that he was calling from the bank only to help and that there was no need to worry. He then asked for a guarantor’s details too and i gave him the same details for my wife’s debit card. However, the sbi bank suspected that these transactions were fraudulent and it immediately blocked the two cards and informed my branch.

I immediately went to the bank as i wanted to confirm that the call was made from the bank and that the card details are now updated. However, i got to know that these calls were made by fraudsters. I also got to know that rs. 5000/- from my account had been transferred to an account in yes bank (Othpg[protected]www yesbank in gurgaon) and rs. 9999/- had been deducted from my wife’s account, for which the payee details are mentioned as "sbipg[protected]merchandiseebs mumbai"

I then reported the matter in the nearest police station at ghuggus, chandrapur district. I also submitted a copy of the fir to the bank. I request you to immediately stop or revert the transaction, as the case may be.
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