[Resolved] Midasbuy Official Site, Proximagamma Private Limited — service/order(uc) didn't received but money deducted from wallet.
Bhavani nagar 2nd lane., Berhampur, India
TiTillak on Apr 21, 2019
Today i bought 1949 RS UC bundle . And it showed he payment fail, system too busy and try again later and i didn't get my UC bundle but 1949 RS got deducted from my Paytm wallet.
Then immediately bought 40 RS UC bundle, it worked and i got the UC for 40rs but i didn't got the UC bundle for 1949 RS.
I contact Paytm customer care(24*7 help) and they told me that they have successfully paid money to the
Merchant. And told me to contact the merchant and tell him to check the 'passbook' Section.
I couldn't contact the merchant.
There is no contact service in midasbuy website, so i contact the PROXIMAGAMMA PRIVATE LIMITED. But there is no reply.
I also contact in game customer service, there too no reply.
Please help . Send my order(UC) to my account or refund my money back to my wallet.
Complaint marked as Resolved Apr 30, 2019
The company automatically credited the UC to their respective buyers today.
Check your account.
Problem has been solved.
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