Address: Ludhiana, Punjab, 141014 | Website: redtape.com/contactus.aspx |
Dear sir/madam,
This is to inform you that i had purchased a pair of shoes from your dealer at mall road, ludhiana on 28th oct 2015. During the time of purchase one shoe is having minor colour defect i put in the knowledge of representative there. He said it is minor issue and it will disappear with the passage of time. They also provided me a polish to use specifically for the shoes which i was using regularly. I wear the shoes 4 to 5 times in a month. Now again i am facing same problem and the condition is worst this time. I visited your showroom last week and they take photographs of the shoes but till date we are not getting any response/resolution. The photographs of the shoes are attached for your ready reference.
As it is manufacturing fault kindly resolve my issue as soon as possible.
I have already hand over my shoes to above said showroom.
Regards,
Pardeep moudgil
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