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Mivi Complaints & Reviews

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Updated: Nov 4, 2025
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Mivi reviews & complaints page 10

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T
Tanyav.
from New Delhi, Delhi
Jul 17, 2022
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Website: Mivi

My mivi product was on warranty so I emailed them that my product wasn't working properly, first of all they took around 10 days to actually reply and then 5 days more to pick up the product and now its been around 20 days and no replies from them. They haven't yet told when they'll be returning the product.
Worst service Ever. We can't even contact the customer care directly!!!
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    A
    arups93
    from Kolkata, West Bengal
    Jul 17, 2022
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    Address: Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033
    Website: support.mivi.in/hc/en-us

    I have purched Mivi Collar 2A from Flipkart on 25th July, 2021. I found an issue with that product and I have sent it to their service centre on last week of May 2022, they didnt return my product till now. I sent so many emails but disheartened everytime as their customer care number is fake, noone picks up the phone. I have complained on consumer forum ealier also [Mivi Complaint Status Update [ID: 3202747], I am writing again on your forum to have a look into this matter as they dont provide service to their customer. There are so many complaints on this forum against this company.
    [My Mivi ticket id: 1465032]
    +1 photos
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      D
      DdLJ@29
      Jul 17, 2022
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      The product was taken for replacement by the delivery man at arround 11:00 a.m and the steps to be followed for the delivery are sent by mivi support team at 4:33 p.m on that day.
      As i was unaware, that other accessories (charging cable, eartips) were not to be given. I gave that also, and in the evening i came to know that it wasn't to be provided, and if provided it won't be returned.
      After that i tried a lot to contact through email, but i never got any response from mivi.
      Due to late informing by your mivi support team (though said the fastest way to resolve the problem by mivi) now what should i do. I want my charging cable as well as eartips along with.
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        A
        Aarti Bhanwar
        Jul 16, 2022
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        Facing issue with mivi duopods A25

        I purchased Mivi Duo Pods A25 Bluetooth Truly Wireless in-Ear Earbuds with Microphone Black on 23rd march 2022.
        Order No:[protected].

        I am facing an issue with these earbuds. In One of my Earbuds, no sound comes, and whenever I connected these earbuds with a laptop and attend online meetings. The mic is not working and sometimes I face this issue on my phone also.

        I raised a complaint and they...
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        nanditabh
        from Guwahati, Assam
        Jul 16, 2022
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        Website: www.mivi.in

        I ordered the Mivi Duopods a25 on 9th july and received it by 12th july, so after i opened it, the product looked old and a little dirty since it was white in color, but apart from that the main problem was that the left side of the earbud wasn’t working at all, i tried so many times, charged it fully, but wasn’t working as well as their charge was just going on its own, i didn’t even use the product, so i registered a complaint and send them mail and even called so many times at their centre but didn’t even get a single response till now, and since my product is unused and under warrant i expect it to be replaced or atleast get a refund.
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          P
          Pankaj u
          from Delhi, Delhi
          Jul 15, 2022
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          I bought mivi duopods M20 now they are working individually one by one i tried many times they never working together
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            S
            Sahil0010
            from Mumbai, Maharashtra
            Jul 15, 2022
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            I didn't receive product after repairing

            I have purchased Mivi Duopods F30 with 42 hours battery from Flipkart on 8th October 2021. I had placed the order on 8th October 2021and I received it on 12th October 2021. This is second time i am facing same problem in same earbuds, I observe that right hand side earbud is not working properly it's sound is cracking again. I feel irritate because it is second time, and i am not using too much. I sent it to them to get warranty on 2nd...
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            N
            Niranjan Gavali
            from Pune, Maharashtra
            Jul 14, 2022
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            Website: Mivi.in

            So I had applied for my warranty on 14th May and they picked up my earphones within two three days and assured .e that i will receive it within 15 days, now it's been 2 months i have called them multiple times their customer service is the worst and they just keep changing the dates but not repairing my product nor delivering it to me and im also thinking of suing MIVI in consumer court pune.So MIVI i[censored] are seeing this pls deliver my earphone within 3 days or u will get a notice from the consumer court soon.
            This is my ticket number- 1513783
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              D
              Dracula192
              from Mumbai, Maharashtra
              Jul 13, 2022
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              I already filed complaint and claimed for warranty of mivi earphones and it has been over a month but still I have not got any updates on my warranty claim. Guys seriously never ever in your life buy mivi products
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                A
                Aniket Marathe
                Jul 12, 2022
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                My product mivi duopods f30 is defective now company is not solving my issue from 45 days i am complaining about it on gmail and they are not giving any type of resopnce
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                  S
                  sanjukta sahoo1
                  from Midnapore, West Bengal
                  Jul 11, 2022
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                  I send my headphone on 14th June 2022 for repair. till now i don't get my headphone, and they are stop replying in mail. i am really worry about it.
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                    R
                    Raj lumbhani
                    from Navsari, Gujarat
                    Jul 11, 2022
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                    Address: 601,chintamani apt. 7th floor,vaid mahallo, central bank, navsari
                    Website: Mivi

                    The mivi product which has gone to service center 3 times but the problem is not solved just wasted my time. The mivi company does not recover the product. The product is still under warranty but the used to give the replace product. I kindly request you to have a new packed piece as soon as possible.
                    Thank you
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                      vamsi5349
                      from Vijayawada, Andhra Pradesh
                      Jul 11, 2022
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                      Address: Plot No, 29, Rd Number 76, Jubilee Hills, Hyderabad, Telangana 500033

                      I purchased mivi duopods F30 red colour on june 10th 2022. Order ID is OD[protected]
                      they started malfunctioning 2 weeks later. they would keep disconnecting and when connected would keep on making pinging sounds. I went to mivi website but it would keep redirecting me to their homepage when i clicked on support.
                      I emailed them and received a perfunctory response. I shared all the details and invoices and requested them to fix or replace the product and they stopped responding to me at all.
                      They mentioned "outstanding customer support" in their product advertisement but it is horrible.
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                        K
                        KANAMARLAPUDI AKSHAY KUMAR GUPTA
                        Jul 10, 2022
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                        My mivi duoPods not working one year warranty is there but me send a mail mivi claim the warranty they response the 24 - 48 hrs we send the service. They send response 3 days back till now they didn't come. For solving the product issue.
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                          Anand Tidke
                          Jul 9, 2022
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                          Address: Bengaluru

                          I was complaint against mivi collar classic product . This product in under warranty. I sent this product to team within 2 month ago . But this product i am not receivung yet. And say your product in delay for testing. Please take action on it.
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                            Kaushal kushwaha
                            from Allahabad, Uttar Pradesh
                            Jul 6, 2022
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                            Address: 43/52/c9 lohiya nagar preetam nagar dhoomanganj allahabad 211011
                            Website: www.mivi.in

                            Dear sir/Ma'am

                            My mivi color classice neck band is not working properly.. It is working one sided.. I am your old customer. I request to take an appropriate action as soon as possible.
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                              rishi2606
                              from Shikohabad, Uttar Pradesh
                              Jul 5, 2022
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                              Address: in front of CO office, jagadamba nagar, etah road shikohabad

                              My Mivi duopods F30 rae not charging. the charging case is fine but the buds are not charging in the case. i need its replacement as it is still under warrenty.
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                                V
                                Vvk99
                                from Delhi, Delhi
                                Jul 5, 2022
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                                On 4th june 2022 I had contact mivi support through email for repairing of my mivi duopods A25 and it was picked on 15 June and I was said that it will be delivered within a week.But due to bad customer service it is not delivered till.please look into matter . I had to attend online classes
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                                  Itsmerajm
                                  from Hyderabad, Andhra Pradesh
                                  Jul 4, 2022
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                                  Resolved

                                  Ignorance in repairing, returning the my Mivi Collar Neckband..

                                  Hi!
                                  on 21.09.2022 I bought a new Mivi Blue - F30 Collar Neckband Headset. On 25.05.2022, it stopped working. Then I sent an email on 27.05.2022 to the Mivi team with issue info. after a few mail exchanges, they arranged a pickup and shared the tracking No.. Shipped the product they received it on 09.062022. on 18th got this Dear Raj M,
                                  Our test engineer have identified the issue with the product.
                                  We have fixed the issue...
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                                  R
                                  Rock45.7
                                  Jul 4, 2022
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                                  Website: support.mivi.in/hc/en-us

                                  I have claim warrenty for my handfree and they send a mail about it gonna dispatch in 48 hr on 24june but still haven’t received my product and they re not piking up call or replying to mail
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