Mivi Complaints & Reviews

I ordered one sound bar in mivi website.after payment completed they give order number Order number: A[protected]
I ordered 1 week back still not shipped. Their customer service not responding anything

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Order Number: A[protected]

I bought a mivi collar flash 10-15 days ago on official site of mivi.in and after receiving the product the product is not working properly it's mic is not working so I mailed the support team to return my mivi collar flash and they raised a ticket for it but I haven't get any update after that. After call to support they don't even recieve the call. I again mailed them to know the status regarding the return process but still they haven't replied me back.

Please help me to return my product and help me to get back my money.

Thanks and regards,
Suveg Nimje

Apr 19, 2022

Updated by Suveg Nimje My issue haven't resolved then how it is marked as resolved??

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-from last 10 days
-Left ear piece is not responding as well as not working well
-request for refund

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Website: support.mivi.in

I order a mivi neckband month ago and after month the neckband not working properly .
I contact to mivi support they just said that they will ready to replace but no delivery man contact me they just tell we will work on the complainant but they taking lot much time it's about a month pass but no one contacted me

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I have raised an incident for earphones on February 6, 2022 and chasing them since then still they haven't resolved my issue. I tried reaching them on call, Instagram but they don't reply. I have sent them more than 10 mails but still they are not supporting me with anything.
They picked up my product from home since then no update has been shared regarding that.
The only reply i receive from their end on mail occasionally is:
Dear Priya Bhagoriya,
Thank you for contacting MiVi support,

We are extremely sorry for Inconvenience caused you

We understand under situation, we will cross check with concern department and resolve the issue at the earliest.

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Address: 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033

Bought a speaker few months back. It is under warranty. Complaint raised 1 months back. company is not responding

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Address: PLOT NO. 21, SY NO.1/1, HARDWARE PARK, RAVIRYALA VILLAGE, MAHESHWARAM MANDAL, RANGAREDDY, 500005

Hello Team,
On 3rd October, 2021, I bought MIVI Collar Classic Bluetooth Earphones from Flipkart.com under 1 year warranty policy. Within 7 days I asked for replacement as the product was of inferior quality with one speaker not working properly.
On 28th December, 2021, I again had a complaint regarding the inferior product quality. They replaced it again under warranty issue.
Now since last week I'm trying to reach to them and complain aginst the product quality and for warranty claims. But they aren't answering me via emails or calls. I'm tired conncting and asking for replacement but they didn't replied yet.
So I'm complaining against MIVI for selling the inferior products and I want double compensation of the product price.

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Purchased duopods f30 wireless earphones from flipkart. It's right bud is not working. It's like more than 3 e-mail and 3 forms I'm filling up to claim my warranty, not received any response from the product company.

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Address: 21 harware park raviryala Hyderabad

Website: Mivi.in

I buy mivi collar flash neckband it is stopped working and 1 month over now i claimed warranty but company is not solving it too much delaying

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Worst service I have ever seen. I sent my product to them on 16th February for repair. They have received my product on 19th February. They sent a mail to me that your product has sent to testing team. This is a process of 7-14 days but it's almost 2 months. They can't give me any other information about my product. If I am trying to call them my call takes almost 30 minutes to connect with them. They said on call that soon you will receive information about the product but can't recieve any information.

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Address: Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033

I'm worried for my product I sent it on 21st march and still haven't got it. when I email them they just keep on repeating the same line that is we have sent it to technical check we will update you that's all... I want my product back asap

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Website: www.mivi.in

For two months I have been trying to get a replacement/repair for a headphone, but they are continuously delaying the process saying that it's under testing.

the previous week I have contacted them but they are saying it's still under testing I'm attaching the invoice for the product

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It's almost more than a month and there is no response from [protected]@mivi.in of my faulty product replacement which is not yet initiated and no update is provided. May I know the reason behind the delay. Below I'm attaching the shipping label through which the faulty product was delivered at your address for replacement.Request to solve the query as early as possible.

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Address: Model Town Kerajhar JSPL, Raigarh (C.G)

I ordered my MIVI Roam 2 Bluetooth speaker on 30th October 2021 and after 3 months the speaker stopped working so I mailed MIVI about the issue and they arranged a pickup for the repair After the repair of the product from MIVI service center I received my MIVI Roam 2 Bluetooth speaker on 5th March 2022 but now the speaker is getting on and also getting connected to device but there is no sound in the speaker. They took 1 month to repair it and now my speaker has no sound. what to do now?
I trusted in the product but it's so disappointing.
And now MIVI is not replying to my mails.
Please help me in this matter

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Website: www.mivi.in

We reported a complaint to MIVI for product under warranty but not getting any response from MIVI support although product has been picked up 2 months back from home address.

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Address: PLOT NO.21, SY NO.1/1, HARDWAR E PARK, RAVIRYALA VILLAGE, MA H ESHWARAM,MANDAL, RANGA REDDY pin 500005

Website: Mivi.in

My bluetooth earphone was not working so i raised a complaint and mivi picked up the product on 29 jan 2022 but till now i have not received my product.

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Address: Hardiya ganj , Near jay mala school , katihar , 854109

I had brought Mivi Collar Flash Bluetooth Earphones on 12/07/2021. Now on 05/04/2022, both sides of my earphones are stopped working. I just want to claim my warranty to change the product. I have already complained once before but I don't get any support from Mivi now again I am requesting to find a solution and change the product as soon as possible.

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I purchased a mivi product.. After 2 month it didn't work properly. I sent them mail for almost 5-6 times (almost 6-7 month has been passed) but at last they asked me to parcel the product. How could this be done.. I am fed up with their worst service support.. I can't parcel it to them .i want them to arrange a pick up of this bloody product. Never ever going to buy any mivi product again.

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Address: Mivi

Website: Mivi Support <[email protected]>

They have taken my Bluetooth for warranty. They have not returned it for a two month, and they are saying they will not pay

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