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Mivi Complaints & Reviews

www.mivi.in
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Updated: May 28, 2026
Complaints 581
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Bad 😕 It seems that Mivi has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Mivi reviews & complaints page 19

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E
exhi
Oct 20, 2021
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Return and refund

I ordered Duopods M40 from mivi.in. But at the same time I called their customer care for cancellation of order. But they didn't attend the call. I received my product next day that are not working which I received.

I mailed at their email id and called customer care for this promblem.
first their no. at hold for more than half an hour which is difficult to manage.
but by chance, they pick up call and i narrate...
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Kajol Agarwal
Oct 20, 2021
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Address: Subhadra hostel, S.no. 278/6, near pune municipal co. School, pawar colony.lane no 5, vitthal nagar nagar, Hadapsar
Website: Mivi

I have send my headphones for repair on 13th September 2021, and since then i have received no updates...have been calling and mailing them regularly but to no avail they keep telling that the matter is escalated and will be updated today tomorrow but that never happens...i have tried reaching them through social media also but nothing is working.
Its not only my money being wasted but time and mental harassment has no limits here
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    P
    parvesh yadav
    from Gurgaon, Haryana
    Oct 20, 2021
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    My mivi coller 2 earphone are not working i am send to mivi then mivi says we solve your issue in 14 days but after 15 + days i am send many mail to mivi but mivi not reply and not return or replacement my earphone
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      V
      Vivek@123rana
      Oct 19, 2021
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      Website: Www.mivi.com

      My mivi duopod m20 has developed a problem so I tried to claim warrenty as it was still in warranty period and they responded and told me wait but now it has been 14 days since their last respond no one pick ups the call at their customer care and not even replying to the email
      Product details are -
      R[protected]
      Order placed on - 18/10/2020
      Order received on - 20/10/ 2020
      Warrenty registered on - 11/11/2020
      Complaint filed on - 05 /10/2021
      Nov 02, 2021
      Updated by Vivek@123rana       The product has been picked up by bluedart just wanna update you people lets see how many days till get it fixed
      Nov 02, 2021
      Updated by Vivek@123rana       Picked up on 29 October 2021 @12: 06 pm
      Nov 02, 2021
      Updated by Vivek@123rana       Their mail came today Nov 02, 2021 that they received the package and will send it to testing team and will get it done as soon as possible as they said in their mail lets see.
      Nov 12, 2021
      Updated by Vivek@123rana       So today the product came back, and its the same product which means they should have repaired the product if not replaced but as they said that in the mail that their test team have found the problem and already solved the problem but nothing changed the left earpiece battrey drains in 20 min and it powers off ###ing worst service give me a replacement ### it
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      So today the product came back, and its the same product which means they should have repaired the product if not replaced but as they said that in the mail that their test team have found the problem and already solved the problem but nothing changed the left earpiece battrey drains in 20 min and it powers off ###ing worst service give me a replacement ### it
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        N
        Neel Dinesh Parmar
        from MUMBAI, Maharashtra
        Oct 18, 2021
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        Address: 13/325, KHARWA COMPOUND, ANDHARI WEST AMBOLI NAKA S.V ROAD
        Website: mivi.in

        Previously i had purchased A Mivi A25 duopods from our official website of MIVI that is www.mivi.in,

        I had returned this product for Replacement as its was faulty on the charging point, One of the Bluedart facility person came for pickup at my location as scheduled by mivi at 29/09/2021,

        But till today its been so long about 10-12 days, I haven't received any response from the team Mivi.

        So kindly request you to look into this and revert on this mail as soon as possible.

        AWB NO. [protected].
        Ref. No. PK936593.
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          Fazlilabbas
          from Goregaon, Maharashtra
          Oct 17, 2021
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          Website: Mivi electronics

          I bought Mivi earpods A25 tw and some battery problem accuried so i gave it under warranty so the bluedart delivery came and took it on 14 August and they said me that the problem have been resolved but they have not delivered since then and it has been almost 2 months pks do somthing
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            P
            Patil Ayush
            Oct 17, 2021
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            Address: Hyderabad
            Website: Mivi.in

            I ordered a product from mivi which was defective and I was willing to return it so I made the company and ask the procedure they replied with ship the product to them in Hyderabad which costed me 120 rupees so I shipped the product to them waiting for the updates and reply but it's some month they haven't even replied me or updated me or not even picking up calls and also my refund is still not came in my bank account I need it please help.
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              K
              Kimaaa
              from Noida, Uttar Pradesh
              Oct 15, 2021
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              Address: Plot No 161, Road No 16, Prashasan Nagar, Jubilee Hills, Hyderabad 500033
              Website: [email protected].

              I had purchase MIVI Bluetooth from MIVI website and after some times it was not working that time it was under warranty so i shared mail in MIVI support ([protected]@mivi.in. )after that blue dart team visited and take away for replacement . i mail 26-Aug-2021 for replacement but till date my Bluetooth earphone not return and no any revert got from mivi team side ..still mivi Bluetooth is under warranty
              so please help me how can i got my product ...
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                Kimaaa
                from Noida, Uttar Pradesh
                Oct 15, 2021
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                Address: Plot No 161, Road No 16, Prashasan Nagar, Jubilee Hills, Hyderabad 500033
                Website: [email protected].

                I had purchase MIVI Bluetooth from MIVI website and after some times it was not working that time it was under warranty so i shared mail in MIVI support ([protected]@mivi.in. )after that blue dart team visited and take away for replacement . i mail 26-Aug-2021 for replacement but till date my Bluetooth earphone not return and not any revert got from mivi team side ..still mivi Bluetooth is under warranty
                so please help me how can i got my product ...
                my no.:--[protected]
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                  Y
                  Yoyo King
                  Oct 14, 2021
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                  Drivers of 13 mm shown in flipkart but 10 mm is written on the box of the product.
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                    Yashgupta10980
                    Oct 13, 2021
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                    Address: Singharaul bhataraul chakiya chandauli
                    Website: Flipkart

                    Battery problem
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                      T
                      Tanay Ingale
                      Oct 12, 2021
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                      Address: Pune
                      Website: www.mivi.in

                      I ordered earbuds from their website on 1st june which were defective, I tried to replace them but they sent me the same product back again. I then sent those earbuds expecting for a refund or replacement on 27th aug and now they are not replying to my emails. No one picks up calls at the customer care service.
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                        V
                        Vijay sharma 8949
                        Oct 11, 2021
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                        Address: Andhrapradesh
                        Website: Www.mivi.in

                        I buy mivi collar flesh earphone from mivi official site in July 2021 order date 22 July delivery date 27 July order number R[protected] now I face a problem my left side earphone not work I want a receipt of my invoice no one reply me on mail or coustmer care I not satisfied from your service i want a call from your company and change to my earphone in warranty and want my invoice copy on my mail ID [protected]@gmail.com
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                          Dr Kaamini Singh
                          Oct 11, 2021
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                          As I have complained for my mivi Bluetooth device as the device is in warranty period. They have arranged a blue Dart service & taken the product but after that it's been more than one month there is not a single reply from mivi service & neither I received my product in return..
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                            Allen Mark Rozario
                            Oct 7, 2021
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                            My mivi collar classic bluetooth earphone is not working on the right side

                            Website: Mivi.in

                            I ordered the product from Flipkart on july 17 and received the product on july 18.but after one month the right side of the headset was not working properly and no sound was coming from the right side.i claimed for warranty for this manufacturer defect product.actually they should give us a new one but instead they service the product and give it to us.sep7 after claiming warranty i sent the product to mivi.they recieved the product on September...
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                            Shivam Kotnala
                            Oct 6, 2021
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                            Address: E-135 Aastha Kunj Sector-18 Rohini Delhi, Rohini Delhi
                            Website: www.mivi.in

                            Mivi has a policy of 1-year warranty on their products. I bought their earphones on 18th March 2021 and have recently mailed them for a replacement as 1 side of the earphone is not working. Despite several mails, I've recieved no reply from them.
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                              I
                              ishankisingh902
                              from Delhi, Delhi
                              Oct 5, 2021
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                              I ordered two mivi duopods 20 and now one of them blue one’s right earbud had stopped working. The left one too has less battery life. I have been mailing them for past 1 month and no replacement has been made so far. I have also read that people are complaining not getting replacement or refund after the product is picked. This is ridiculous and making me furious. I want my refund or I want a replacement of new product.
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                                Flamer
                                from Navsari, Gujarat
                                Oct 4, 2021
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                                Address: Address: Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033 Contact Information for Net
                                Website: Mivi.in

                                I ordered Mivi duopods m20 on Sep 8. I have made two different orders for the same product, so I ordered total of 2 Mivi duopods. After that, I put on a cancellation request. They told me to refuse the order on delivery. I did it. Then I mailed them about my refund and they told me it will take 10-14 business days. I refused both orders on 15 Sep at the time of the delivery. Today is the 4th of October and I still did not get my refund and the Mivi support is also not replying to my emails. They are not giving me updates on my product return and my refund.
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                                  Cool Devious
                                  Oct 4, 2021
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                                  Address: Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033
                                  Website: support.mivi.in

                                  Hello,

                                  I have ordered MIVI thunderbeats wireless earphones from Amazon on 12 November 2020. Now the product is not working properly and sound output has became very low. I sent a mail to mivi support regarding the same but everytime on follow up they generate a new ticket number and don't reply afterwards.
                                  Current ticket is 923923.
                                  Email id from which email is sent: [protected]@gmail.com
                                  Order number:[protected]
                                  Invoice number: IN-BOM3-190931
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                                    Harish s.c.
                                    Oct 1, 2021
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                                    Address: Plot No 29, Road No 76, Jubilee Hills, Hyderabad, Telangana 500033
                                    Website: www.mivi.com

                                    Its been a more than a month i sent duopods for repair or replace, which are whithin 1 year warranty ofcourse. Their battery get compromised in 6-7 months. Mivi support team is not replying any my emails regarding issue. Now its feel like i got cheated by company. For 1400 rs I buy this product. Now they are doing fraud.
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                                    same problem
                                    any updates?
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