Mivi Complaints & Reviews

The refund has not comed yet what i do that i have to send my account details or you will pay by following method when i paid online for the product by paytm 1149rs and consession for wasting my time for 3 monthsI have ticket no 850555
And they are testing the product from 2 months
The product has reached at their address on date 29-08-21 And they mailed on date 01-09-21
And today is 21-10-21
Also they are not responsing fast and on their site in mivi.com also not showing my order details or any thing I've Paid 1149 rs for the product And when returning they do not provide the service i paid 200 rs for the parcel to ship their address at PLOT NO.21, SY NO.1/1, HARDWARE PARK, RAVIRYALA VILLAGE, MAHESHWARAM, MANDAL, RANGA REDDY, 500005
I also Need Consession when I call to the customer care the bot says the call is on a qeue and will be answered shortly from 3 months I have sended so many mail to them but they say the product is under testing we will back you soon
And in site they have mentioned refund will be processed wthin 10 working days from they recieve the product
Order id :. R[protected]

So I bought my mivi collar flash neckband a month ago, one day suddenly it got disconnected with my phone, after that the same problem occured again and again. So I decided to mail the company for warranty request . But it's Been a month now noone responded to my mail since then .

I had ordered a mivi flash collar of worth 1000Rs. I received few notifications from blue dart courier service that I will receive my package in upcoming days. But when I didn't received my package after more than a week I tracked my order then I found it was delivered to some unknown person. I did seperate complaint to mivi and blue dart to provide assistance. Mivi generated a token id for me but no updates since then. I can provide blue dart messages about my package if needed.

In past, I have good experience with mivi about the products. Please do not ruine it.

Thank you

My product was under warranty and stopped working, so to claim warranty I mailed them and after approx 1 month they arranged pickup for my product. After that they are not replying to my mail and not giving any updates. It's more than 4 months now I didn't got my product back.

I bought a mivi collar bluetooth earphone from mivi.in and it stopped working after 2 months and since then I have sent numerous emails stating my problem and claiming my warranty but they are yet to resolve it.

I dont get my replaced product

Bought mivi collar B2 but now the right earpiece is not working. Emailed so many times regarding the same asking for replacement. But there is no response from them. Mivi should be shutted down if they can’t help their customers.

I ordered mivi M20 Duopods through flipkart it stopped working and charging after 15 days and i contacted customer service for warranty for my product . Product was picked up by mivi agent after one month and they didn't responded / contacted me till 3 months through call or mail . product was delivered after 3 months of service . The product I received after servings was different in colour and fully defected and damaged condition.
Whenever I try to contact flipkart or mivi regarding this issue they didn't respond .

Mivi is providing very bad product and warranty services.

I have send my headphones for repair on 13th September 2021, and since then i have received no updates...have been calling and mailing them regularly but to no avail they keep telling that the matter is escalated and will be updated today tomorrow but that never happens...i have tried reaching them through social media also but nothing is working.
Its not only my money being wasted but time and mental harassment has no limits here

My mivi coller 2 earphone are not working i am send to mivi then mivi says we solve your issue in 14 days but after 15 + days i am send many mail to mivi but mivi not reply and not return or replacement my earphone

My mivi duopod m20 has developed a problem so I tried to claim warrenty as it was still in warranty period and they responded and told me wait but now it has been 14 days since their last respond no one pick ups the call at their customer care and not even replying to the email
Product details are -
R[protected]
Order placed on - 18/10/2020
Order received on - 20/10/ 2020
Warrenty registered on - 11/11/2020
Complaint filed on - 05 /10/2021

Previously i had purchased A Mivi A25 duopods from our official website of MIVI that is www.mivi.in,

I had returned this product for Replacement as its was faulty on the charging point, One of the Bluedart facility person came for pickup at my location as scheduled by mivi at 29/09/2021,

But till today its been so long about 10-12 days, I haven't received any response from the team Mivi.

So kindly request you to look into this and revert on this mail as soon as possible.

AWB NO. [protected].
Ref. No. PK936593.

I bought Mivi earpods A25 tw and some battery problem accuried so i gave it under warranty so the bluedart delivery came and took it on 14 August and they said me that the problem have been resolved but they have not delivered since then and it has been almost 2 months pks do somthing

I ordered a product from mivi which was defective and I was willing to return it so I made the company and ask the procedure they replied with ship the product to them in Hyderabad which costed me 120 rupees so I shipped the product to them waiting for the updates and reply but it's some month they haven't even replied me or updated me or not even picking up calls and also my refund is still not came in my bank account I need it please help.

I had purchase MIVI Bluetooth from MIVI website and after some times it was not working that time it was under warranty so i shared mail in MIVI support ([protected]@mivi.in. )after that blue dart team visited and take away for replacement . i mail 26-Aug-2021 for replacement but till date my Bluetooth earphone not return and no any revert got from mivi team side ..still mivi Bluetooth is under warranty
so please help me how can i got my product ...

I had purchase MIVI Bluetooth from MIVI website and after some times it was not working that time it was under warranty so i shared mail in MIVI support ([protected]@mivi.in. )after that blue dart team visited and take away for replacement . i mail 26-Aug-2021 for replacement but till date my Bluetooth earphone not return and not any revert got from mivi team side ..still mivi Bluetooth is under warranty
so please help me how can i got my product ...
my no.:--[protected]

Drivers of 13 mm shown in flipkart but 10 mm is written on the box of the product.

Battery problem

I ordered earbuds from their website on 1st june which were defective, I tried to replace them but they sent me the same product back again. I then sent those earbuds expecting for a refund or replacement on 27th aug and now they are not replying to my emails. No one picks up calls at the customer care service.

I buy mivi collar flesh earphone from mivi official site in July 2021 order date 22 July delivery date 27 July order number R[protected] now I face a problem my left side earphone not work I want a receipt of my invoice no one reply me on mail or coustmer care I not satisfied from your service i want a call from your company and change to my earphone in warranty and want my invoice copy on my mail ID [protected]@gmail.com