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Mivi Complaints & Reviews

www.mivi.in
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Updated: Nov 4, 2025
Complaints 578
Resolved
29
Unresolved
549
Bad 😕 It seems that Mivi has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Mivi reviews & complaints page 19

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V
Vivek@123rana
Oct 19, 2021
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Website: Www.mivi.com

My mivi duopod m20 has developed a problem so I tried to claim warrenty as it was still in warranty period and they responded and told me wait but now it has been 14 days since their last respond no one pick ups the call at their customer care and not even replying to the email
Product details are -
R[protected]
Order placed on - 18/10/2020
Order received on - 20/10/ 2020
Warrenty registered on - 11/11/2020
Complaint filed on - 05 /10/2021
Nov 02, 2021
Updated by Vivek@123rana The product has been picked up by bluedart just wanna update you people lets see how many days till get it fixed
Nov 02, 2021
Updated by Vivek@123rana Picked up on 29 October 2021 @12: 06 pm
Nov 02, 2021
Updated by Vivek@123rana Their mail came today Nov 02, 2021 that they received the package and will send it to testing team and will get it done as soon as possible as they said in their mail lets see.
Nov 12, 2021
Updated by Vivek@123rana So today the product came back, and its the same product which means they should have repaired the product if not replaced but as they said that in the mail that their test team have found the problem and already solved the problem but nothing changed the left earpiece battrey drains in 20 min and it powers off ###ing worst service give me a replacement ### it
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So today the product came back, and its the same product which means they should have repaired the product if not replaced but as they said that in the mail that their test team have found the problem and already solved the problem but nothing changed the left earpiece battrey drains in 20 min and it powers off ###ing worst service give me a replacement ### it
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    Neel Dinesh Parmar
    from MUMBAI, Maharashtra
    Oct 18, 2021
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    Address: 13/325, KHARWA COMPOUND, ANDHARI WEST AMBOLI NAKA S.V ROAD
    Website: mivi.in

    Previously i had purchased A Mivi A25 duopods from our official website of MIVI that is www.mivi.in,

    I had returned this product for Replacement as its was faulty on the charging point, One of the Bluedart facility person came for pickup at my location as scheduled by mivi at 29/09/2021,

    But till today its been so long about 10-12 days, I haven't received any response from the team Mivi.

    So kindly request you to look into this and revert on this mail as soon as possible.

    AWB NO. [protected].
    Ref. No. PK936593.
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      Fazlilabbas
      from Goregaon, Maharashtra
      Oct 17, 2021
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      Website: Mivi electronics

      I bought Mivi earpods A25 tw and some battery problem accuried so i gave it under warranty so the bluedart delivery came and took it on 14 August and they said me that the problem have been resolved but they have not delivered since then and it has been almost 2 months pks do somthing
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        P
        Patil Ayush
        Oct 17, 2021
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        Address: Hyderabad
        Website: Mivi.in

        I ordered a product from mivi which was defective and I was willing to return it so I made the company and ask the procedure they replied with ship the product to them in Hyderabad which costed me 120 rupees so I shipped the product to them waiting for the updates and reply but it's some month they haven't even replied me or updated me or not even picking up calls and also my refund is still not came in my bank account I need it please help.
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          K
          Kimaaa
          from Noida, Uttar Pradesh
          Oct 15, 2021
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          Address: Plot No 161, Road No 16, Prashasan Nagar, Jubilee Hills, Hyderabad 500033
          Website: [email protected].

          I had purchase MIVI Bluetooth from MIVI website and after some times it was not working that time it was under warranty so i shared mail in MIVI support ([protected]@mivi.in. )after that blue dart team visited and take away for replacement . i mail 26-Aug-2021 for replacement but till date my Bluetooth earphone not return and no any revert got from mivi team side ..still mivi Bluetooth is under warranty
          so please help me how can i got my product ...
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            K
            Kimaaa
            from Noida, Uttar Pradesh
            Oct 15, 2021
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            Address: Plot No 161, Road No 16, Prashasan Nagar, Jubilee Hills, Hyderabad 500033
            Website: [email protected].

            I had purchase MIVI Bluetooth from MIVI website and after some times it was not working that time it was under warranty so i shared mail in MIVI support ([protected]@mivi.in. )after that blue dart team visited and take away for replacement . i mail 26-Aug-2021 for replacement but till date my Bluetooth earphone not return and not any revert got from mivi team side ..still mivi Bluetooth is under warranty
            so please help me how can i got my product ...
            my no.:--[protected]
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              Y
              Yoyo King
              Oct 14, 2021
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              Drivers of 13 mm shown in flipkart but 10 mm is written on the box of the product.
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                Y
                Yashgupta10980
                Oct 13, 2021
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                Address: Singharaul bhataraul chakiya chandauli
                Website: Flipkart

                Battery problem
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                  T
                  Tanay Ingale
                  Oct 12, 2021
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                  Address: Pune
                  Website: www.mivi.in

                  I ordered earbuds from their website on 1st june which were defective, I tried to replace them but they sent me the same product back again. I then sent those earbuds expecting for a refund or replacement on 27th aug and now they are not replying to my emails. No one picks up calls at the customer care service.
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                    V
                    Vijay sharma 8949
                    Oct 11, 2021
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                    Address: Andhrapradesh
                    Website: Www.mivi.in

                    I buy mivi collar flesh earphone from mivi official site in July 2021 order date 22 July delivery date 27 July order number R[protected] now I face a problem my left side earphone not work I want a receipt of my invoice no one reply me on mail or coustmer care I not satisfied from your service i want a call from your company and change to my earphone in warranty and want my invoice copy on my mail ID [protected]@gmail.com
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                      D
                      Dr Kaamini Singh
                      Oct 11, 2021
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                      As I have complained for my mivi Bluetooth device as the device is in warranty period. They have arranged a blue Dart service & taken the product but after that it's been more than one month there is not a single reply from mivi service & neither I received my product in return..
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                        Allen Mark Rozario
                        Oct 7, 2021
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                        My mivi collar classic bluetooth earphone is not working on the right side

                        Website: Mivi.in

                        I ordered the product from Flipkart on july 17 and received the product on july 18.but after one month the right side of the headset was not working properly and no sound was coming from the right side.i claimed for warranty for this manufacturer defect product.actually they should give us a new one but instead they service the product and give it to us.sep7 after claiming warranty i sent the product to mivi.they recieved the product on September...
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                        Shivam Kotnala
                        Oct 6, 2021
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                        Address: E-135 Aastha Kunj Sector-18 Rohini Delhi, Rohini Delhi
                        Website: www.mivi.in

                        Mivi has a policy of 1-year warranty on their products. I bought their earphones on 18th March 2021 and have recently mailed them for a replacement as 1 side of the earphone is not working. Despite several mails, I've recieved no reply from them.
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                        The same has happened to me
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                          I
                          ishankisingh902
                          from Delhi, Delhi
                          Oct 5, 2021
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                          I ordered two mivi duopods 20 and now one of them blue one’s right earbud had stopped working. The left one too has less battery life. I have been mailing them for past 1 month and no replacement has been made so far. I have also read that people are complaining not getting replacement or refund after the product is picked. This is ridiculous and making me furious. I want my refund or I want a replacement of new product.
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                            F
                            Flamer
                            from Navsari, Gujarat
                            Oct 4, 2021
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                            Address: Address: Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033 Contact Information for Net
                            Website: Mivi.in

                            I ordered Mivi duopods m20 on Sep 8. I have made two different orders for the same product, so I ordered total of 2 Mivi duopods. After that, I put on a cancellation request. They told me to refuse the order on delivery. I did it. Then I mailed them about my refund and they told me it will take 10-14 business days. I refused both orders on 15 Sep at the time of the delivery. Today is the 4th of October and I still did not get my refund and the Mivi support is also not replying to my emails. They are not giving me updates on my product return and my refund.
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                              C
                              Cool Devious
                              Oct 4, 2021
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                              Address: Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033
                              Website: support.mivi.in

                              Hello,

                              I have ordered MIVI thunderbeats wireless earphones from Amazon on 12 November 2020. Now the product is not working properly and sound output has became very low. I sent a mail to mivi support regarding the same but everytime on follow up they generate a new ticket number and don't reply afterwards.
                              Current ticket is 923923.
                              Email id from which email is sent: [protected]@gmail.com
                              Order number:[protected]
                              Invoice number: IN-BOM3-190931
                              +1 photos
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                                H
                                Harish s.c.
                                Oct 1, 2021
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                                Address: Plot No 29, Road No 76, Jubilee Hills, Hyderabad, Telangana 500033
                                Website: www.mivi.com

                                Its been a more than a month i sent duopods for repair or replace, which are whithin 1 year warranty ofcourse. Their battery get compromised in 6-7 months. Mivi support team is not replying any my emails regarding issue. Now its feel like i got cheated by company. For 1400 rs I buy this product. Now they are doing fraud.
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                                same problem
                                any updates?
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                                  M
                                  maulik vasoya
                                  Sep 30, 2021
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                                  Resolved

                                  Website: www.mivi.in

                                  MIVI collar Bluetooth earphones.
                                  This is my product detail for your reference . by Currier detail.
                                  Ref No : PK792942
                                  AW No : [protected]
                                  Contact no : [protected]

                                  MIVI collar Bluetooth earphones were sent to MVI company for repair in May which has been 2 months. But still Mivi company has no answer. even the e-mail function does not answer it...
                                  Sep 30, 2021
                                  Complaint marked as Resolved 
                                  This Company Email-details Mivi Support Ticket Id: [## 792942 ##] Replacement. Company send me currier detail like.. but pickup time status is cancel after then company contact is stop. This company mail Pickup Date : 09/08/2021 Time : 17.00 PUR : 85255 Ref No : PK792942 AW No : 89228334801 This tracking status is cancelled . Please give me a proper reply... You can track your shipment after 24 hours on https://www.delhivery.com/ . Your tracking number is 1516410297975 but pickup is cancelled so what is this? Please resolve my query...
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                                  I ordered my product and i get it on 7 september after that there is some issue in duopods so i replaced the product
                                  Replacement ticket is raised after that i replaced my product on 27th september but still i didnt get my replacement product
                                  Prize of duopods is 999rs in offer

                                  Replacement Product is not return.. - Comment #3912182 - Image #0
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                                  When i get my product or refund
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                                    R
                                    Riddhi_06
                                    from Mumbai, Maharashtra
                                    Sep 29, 2021
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                                    You guys ever pick up the call I gave my eardopes for repair bcoz i was having battery issue and they gave me back with even more issues, I can't plugin the charger, the charging point is not in place, eardopes isn't charging even when the box is full charged and now they are not replying to my mails
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                                      A
                                      Aniruddh Pandya
                                      Sep 28, 2021
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                                      Website: www.mivi.in

                                      Firstly my m20 duo pods battery got swollen and i tried to replace it and they gave me a replacement not good enough.

                                      The replacement they gave me was of diffrent colour and the charging case was not closing properly so i returned them to give me another one and then they picked up that ear buds and after 4 days they told me that they have sent my ear buds to testing department and after that there is still no update of my product.

                                      It's been a month and i am very frustrated with their customer service as they are not replying any of my mails
                                      +1 photos
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