Mivi Complaints & Reviews

[protected]

I have to cancel my order my order no. R[protected]

I have ordered Collar flash neckband wireless earphones from mivi site but the order i received was not working so I returned that but till now order has reached the company back but they are not issuing refund and even not replying my mails.

"DETAILS OF ORDER"
1. Name: Baljeet singh

2. Door/House/Ward Number: 37

3. Full address: patwari colony shivpura bas BHADRA

4. Pin code:335501

5. City and state Name: Bhadra, Rajasthan

6. Contact number:[protected]

7. Email Id: [protected]@gmail.com

8. Order ID: R[protected]

9. Name of the Product and Color: Collar flash neckband wireless earphones, Black

10. Date of purchase: 25 August 2021.

I ordered my mividuopsa25 on 6th sep and they gave me awb no but that is wrong and also i already paid the money and now there is no option of cancellation

I ordered mivi duo pods a25 on 6th September my order hasn't arrived yet today is 10sep they gave me awb number and that is wromg

THEY HAVE SAID THAT THE PRODUCT HAVE BEEN SHIPPED AND ALSO PROVIDED A TRACKING NUMBER BUT ITS DOESN'T SHOW ANY TRACKING INFO ON THE BLUEDART WEBSITE. WHEN WILL IT BE SHIPPED AND DELIVERED TO ME ?

Bluedart Tracking Number: [protected]

Rock & Roll E5 Wired Earphones
Order Number: R[protected]

My money was debited from my account via payU but my order was not confirmed yet..mivi support didn't respond.i want my money back

I ordered mivi duopods m20, and after 2 months they were not charging, i contacted them and they arranged a reverse pickup, and one month has passed no information is passed to me regarding earphones and they are not replying to mail.

I ordered a mivi product (collar classic earphones) on 4th may, 2021, But there was a problem with that product. Hence, we file a complaint for the replacement/repair of the product. They pick up our product on date 25/07/2021 and it is about 1.5 months but they didn't repair our product nor delivered it yet.
I sent them a lot of emails but they are not responding to anyone and they didn't even take our calls.
So I request you to kindly look into this matter.
I would be grateful if you help me take our product.
also attaching the invoice.

I ordered a mivi product (Mivi Collar Classic Neckband with Fast Charging Bluetooth Headset) on 4th may, 2021, But there was a problem with that product. Hence, i file a complaint for the replacement/repair of the product. They pick up our product on date 25/07/2021 and it is about 1.5 months but they didn't repair our product nor delivered it yet.
I sent them a lot of emails but they are not responding to anyone and they didn't even take our calls.
So I request you to kindly look into this matter.
I would be grateful if you help me take our product.

I brought mivi coller 2 neckband from Amazon at march 2021 and now its not working, its not get turn on power on button is not working and i had created my warranty clain ticket which is given by mivi support but still my problem is not solved very bad service if you are giving the products warranty then who will give the service i don't ever again by any product from mivi very third class product and service 👎🏼

I ordered a mivi product (Duopods M20) on January 15, 2021, But there was a problem with that product. Hence, we file a complaint for the replacement/repair of the product. They pick up our product on date 24/07/2021 and it is about 1.5 months but they didn't repair our product nor delivered it yet.
I sent them a lot of emails but they are not responding to anyone and they didn't even take our calls.
So I request you to kindly look into this matter.
I would be grateful if you help me take our product.

Slip of order and details about pick-up(when they pick-up product to repair it) is also attached

I have bought my MiVi Doupods M20 from Flipkart, they have also disturbed me since they weren’t delivering the product, so I ordered it second time finally I got the product.
After just 6 Months it started giving me problems and in August it wasn’t charging.
After that I complained about the product several times to Mivi, then finally they take the product from me for testing and then giving me replaced product or not and I have messaged there support team, messaged them on Twitter and then complained them about replacing my product, either they don’t reply or they just reply due to Covid-19 it will take time. Whole world is operating in this time, but they can’t replace the product that is under warranty or reply back me, I was messaging them after 2-3 days then also.

Seriously, MiVi isn’t a good company in terms of service, if you bought the product from them just remember now they don’t know you, even if you have bill proofs…

I got the mivi duopods A25. After some time the right earpod stopped working. So after a lot of struggle I somehow managed to get it picked up for repairing. But its 1 month, they haven't updated me. No replies to calls and mails. It was better with one earpod rather then getting them STOLEN. All of my money is burnt !
PLS DON'T TRUST THEM !

Collar 2 has been given for repair . it has been more that a month . no update . they are not responding my mails . how i will get back my product . sent through AWB number: [protected] bluedart . my mail id is masud.[protected]@gmail.com

My headphone left side is not working and i send the product for warranty purpose after 15 day form the date i intimate to the mivi support team the send the couries lable and after 5 days for the courier received by them they send the message that your product is received adn it was send the the testing team after 10 days from that message no response till date, very worest product and service they mention the tag line make in india product very shame for this.

I bought mivi duopods m20 from Flipkart, after few months the duopods started malfunctioning so I contacted mivi customer care through email and they asked me to send the product for repair. I sent the product through their courier to Hyderabad and they confirmed that they received the product. After that I tried to contact them for update but they stopped replying, I waited for more than 2 weeks but still got no reply. They have my product and are not returning it. I saw many others had the same complaint. Please help me get the product back.

I have order the MIVI collar2A the order no. R[protected] dated 19.08.2021.
is not working and I have compliant the to them the compliant No. 868688 dtd. 24.08.2021.

Still they did not replied or sent the person to pick up

One month since they picked up my item (earphones) for replacement and even after multiple mails from me, they don't respond or update anything.

I'm registered complain 23 july 2021 and they create ticket to solve my problem but till now nobody solve my problem. They create ticket 3 times for 1 problem but not solve my problem. 1 month has completed already done.