Mivi Complaints & Reviews

The product had issues and was sent for replacement/repair on 28/06/2021. The official mail said the product will be repaired if required or replaced if required and then return it back with 7-14 days. But its already been 33 days but i have not received the product yet. The customer executive always asks to wait till next week but the next week I call then they ask me to wait for another week again. This is happening from past 2 weeks....

I had purchased mivi thunderbeats earphones from Amazon last year in November. This year in March they stopped working unexpectedly, then I immediately mailed and registered a complaint against my product at [protected]@mivi.in since then I am constantly calling and asking mivi customer care number regarding the resolution of my problem but they are ignoring my problem by saying please wait till weekend. The cost of product is 1300 INR and product...

Firstly mivi promise that my product replace within 15 days but from 40-50 days mivi replying me that your product under testing. My ticket number is 720781 . I call to customer care and she tells me that i have no any product of you after 5 minutes she tells that your product under testing and she say that you wait only one weak but yet no details about my product after 1 weak .
Thanks...

Complaint filed on 22nd May.
Reached product on 2 nd June.
Still product is under testing.
Ticket id : 652905...

I request everyone not to buy any product from them. my ticket no is 682119. on 22nd july they said they have received my product and in 5 days will process. today is 28 july i have not received any reply in mail execpt be patient and customer services piut you hold never pick up and if they do they are utter useless they do nothing, and cut call on their own. there is no way to raise complain as mails are useless and so their customer care....

Respect Sir/Madam
I bought mivi duopods product from mivis for Rs.1399 official website.Within a week it started fluctuating.I applied for a refund after one week and they starter telling me tricks to do to delay my refund.And Almost after one month I returned the product on 15th june.When i returned the product I didn’t heard a single word from them about the return nor refund.After emailing them several times responded and said...

I ordered collar flash bluetooth last night around 11.55pm money is deducted my Coupon also used but No order showing in my history into mivi account and not got any email order will ongoing etc nothing I am trying to connect with mivi from social media channel's but no one is giving any reply

ORDERED email - joshi.[protected]@gmail.com

Mobile Number - [protected]

Last thing i seen that same problem...

I have purchased Mivi coller 2 dated 11th Mar and received the shipment on 15th Mar.
It was worked for 3 months, suddenly both side of earphone stopped working.
Below are some product details
Product Name - Mivi Collar 2B wireless.
Order date - 11th Mar 2021
Order ID[protected]
Contact Name - Sandip More

I am taking continuous follow ups from MIVI but they are not responding...

Dear Team,
My complaint number is 671518. Kindly provide me refund of my returned product....

Mic of the earphone is not working...

I bought mivi earphones but I didn't log in that time order placed but I can't see the order in my account...

On 21st of july 2021 i ordered mivi duopods a25 the transaction has been completed but the order hasn't placed yet trying to contact customer service but they aren't responding just saying we will catch up to you soon....

I bought mivi m20 pods on[protected] and I already replace them once but the issue is still remaining the same, so I again send it back to the mivi to replace it on May-13-2021 and here is 21-July-2021 and there is no replacement till now
And the Mivi representative did not reply to the emails also they have close their customer care number

Order ID: OD[protected]

Name of the Product and Color:...

Worst product and pathetic condition of customer Service.
Mivi DuoPods ordered on September 2020, Product didn't worked for more than 4 months. They have kept the product with them in the name of quality check since 4month.
No proper response from Customer Care and they never revert back to the mail's....

I had bought MIVI Thunder Beats Bluetooth headphones in June 2020, the product stopped working in March 2021, I raised request for exchange under warranty on 11 March 2021 with request number 537280 .

Since then I have been following up with the customer care, all they ask me is to wait for one week each time I called.

Neither they are refunding the amount nor exchanging the product.

Worst service...

I was my first and last experience with mivi. It was the worst online experience I have ever experienced.
I order on 8th July so as u promise I must be delivered within 24hr but your delivery status showed 10th July .
It was ok with me.
Then they showed delevery address incorrect.
Next day I was unable to call bluedart as it was holiday.
Next day I called them at noon they promised they will deliver that...

I have ordered mivi collar flash on 9th July, 2021, they have told that after 24 hours your item will be dispatched but today is 12th July, 2021 and till now i haven't get any other messages or tracking details. So i request to kindly loom after my matter....

Have not seen such a coward company who is unable to pay my refund back and worst customer service cut the customer calls after not able to answer about refunding money.

I spent more than a month waiting for getting my refund. They are giving third class Service to their customers

Why should someone buy from MiVi an indian company who is just defaming India with frauding its own customers.
My mivi product...

I Purchased an earphone though Amazon, seeafter somedays there is a problem in it. Complaint raised but after even two (2)months, customer care executive said that wait for 10-12 more. Product is out of stock.if they don't have product, why not they close their company or if they don't stand on their words, then why they provide guarantee. Going forward I will never buy products from this company. It my suggestion please don't go for this...

I Purchased an earphone though Amazon, after somedays there is a problem in it. Complaint raised but after even two (2)months, customer care executive said that wait for 10-12 more. Product is out of stock.if they don't have product, why not they close their company or if they don't stand on their words, then why they provide guarantee. Going forward I will never buy products from this company. It my suggestion please don't go for this company's...